Technical standards define the minimum requirements of home energy upgrades to ensure that the work performed is effective, durable, and safe. Specifying standards helps program administrators meet objectives with minimal confusion among contractors. Standards can include quality installation practices and minimum equipment efficiencies. These requirements should form the basis of training and quality assurance.
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Technician standards encompass training, certification, experience and conduct requirements for home performance professionals. These standards may be combined with contractor-level requirements such as accreditation, warranties, and dispute resolution policies. Technicians are individuals employed by contractor companies.