Common Search Topics

Browse key issues that many residential energy efficiency programs need to address. Select a topic below to see related resources, including case studies, presentations, tools, calculators, templates, and more.

B | C | D | E | I | L | M | N | O | P | Q | R | T | W

Quality assurance ensures that upgrades meets agreed upon technical standards established by programs, contractors, and/or other partners. Strategies range from requiring certification of contractors, through processes to ensure the technical quality of installed improvements, to soliciting customer feedback once projects have been fully completed. Quality assurance protects homeowners by providing an independent review of the upgrade work performed by contractors to ensure that it meets programs' technical standards. Quality assurance also protects the reputation of a program.