Pilot projects allow programs to gain direct experience in their markets, while testing and refining program design and processes before full-scale launch.
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Policies and regulations - such as energy efficiency targets, utility cost-effectiveness tests, and financial regulations - influence how an organization can provide energy efficiency services.
The PowerSaver loan is an energy-related home improvement loan offered under the Federal Housing Administration (FHA) Title 1 home improvement loan insurance program. As of early 2014, this loan provides credit-worthy borrowers with low-cost, long-term funds to make energy efficiency improvements to their homes. The program supports lenders by offering insurance that covers 90% of the loss amount on loans up to $25,000.
A process evaluation systematically assesses an energy efficiency program in order to document its operations and identify improvements that would enhance its efficiency or effectiveness, while maintaining high levels of participant satisfaction. A process evaluation may be accomplished in-house or performed by an independent third-party.
Process flow diagrams illustrate key steps, decision points, and interaction points between programs, contractors, and partners from home energy upgrade project inception to completion. They are an important tool for ensuring effective coordination at critical points in the assessment and upgrade process, and identifying opportunities to streamline program processes.
Program dashboards are tracking tools that summarize metrics for monitoring progress toward meeting program goals, objectives, and efficient program processes. For many programs, they are an important tool for assessing and improving programs over time and communicating results to partners and stakeholders.