Quality
A characteristic of products or services that meet the customers’ expectations and comply with the specifications and criteria.
A characteristic of products or services that meet the customers’ expectations and comply with the specifications and criteria.
The planned and systematic activities implemented in a quality management system, so that quality requirements for a product or service will be fulfilled.
The observation techniques and activities used by contractors and programs to detect and verify compliance with program or industry standards for quality.
A process based approach to fulfill the requirements for quality with emphasis on continual improvement and zero defect production.