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Evaluation & Data Collection – Communicate Impacts

Communicate pertinent results of evaluations to program staff, partners, and stakeholders.
Handbook

Contractor Engagement & Workforce Development – Communicate Impacts

Communicate program results to contractor partners and workforce development stakeholders.
Handbook

Evaluation & Data Collection – Develop Resources

Identify and implement systems and tools that will support data collection and data quality necessary for effective evaluation.
Handbook

Financing – Communicate Impacts

Communicate the results of your financing activities to internal and external partners.
Handbook

Program Design & Customer Experience – Overview

Design a residential energy efficiency program that integrates marketing and outreach, contractor coordination, incentives, financing, and program evaluation to provide customers with the products and services they want through a customer-centric process.
Handbook

Evaluation & Data Collection – Overview

Develop evidence-based insights into your program’s performance through third-party process and impact evaluations. Learn how to develop effective data collection strategies and timely evaluations to identify important program achievements as well as opportunities for making program improvements.
Handbook

Program Design & Customer Experience – Develop Resources

Develop the necessary materials, tools, and staff capacity to effectively deliver and manage your program.
Handbook

Program Design & Customer Experience – Communicate Impacts

Develop a strategy for communicating program impacts and benefits to key audiences to create and sustain support and engagement.
Handbook

Evaluation & Data Collection – Develop Evaluation Plans

Identify the right questions to ask, appropriate metrics to collect, and the processes needed to initiate third-party impact and process evaluations.
Handbook

Program Design & Customer Experience – Develop Evaluation Plans

Establish metrics and measurement strategies for understanding whether you are effectively achieving your program goals and meeting your customers’ needs, while identifying areas that can be improved.
Handbook

Preliminary Impact Evaluation of the U.S. Department of Energy's Better Buildings Neighborhood Program

Author(s)
Jeff Dowd, U.S. Department of Energy,
Ed Vine, Lawrence Berkeley National Laboratory
Publication Date
2013
This presentation discusses the preliminary impact evaluation of the U.S. Department of Energy's Better Buildings Neighborhood Program, including program processes and what program elements are most successful in inducing market changes that will result in sustainable savings.
Resource - Webcast

Universal Audit Tool Impact Evaluation - Residential

Author(s)
California Public Utilities Commission
Publication Date
2017

This report presents findings from an impact evaluation of the Universal Audit Tool (UAT). UAT programs provide residential customers with advice on energy efficiency, insight into areas of high energy use, and tips and suggestions for saving both energy and money based on responses to an online survey regarding household appliances, occupancy, and other dwelling characteristics.

Resource - Publications

Benchmarking & Transparency Policy and Program Impact Evaluation Handbook

Author(s)
U.S. Department of Energy
Publication Date
2015

This handbook provides both a strategic planning framework and standard methodologies to determine the energy and non-energy benefits of benchmarking and transparency (B&T) policies and programs that have recently begun to proliferate in jurisdictions across the United States. The intent of this handbook is to provide a simple “how-to-guide” with very clear steps and data requirements for the primary analysis methods recommended for use by local jurisdictions wishing or needing to assess the impacts of their B&T policies.

Resource - Publications

Model Energy Efficiency Program Impact Evaluation Guide

Author(s)
U.S. Department of Energy,
U.S. Environmental Protection Agency
Publication Date
2007
Organizations or Programs
National Grid,
New York Energy $mart Program,
Focus on Energy

This guide describes a structure and several model approaches for calculating energy, demand, and emissions savings resulting from energy efficiency programs that are implemented by cities, states, utilities, companies, and similar entities.

Resource - Publications

Energy Efficiency Program Impact Evaluation Guide

Author(s)
State and Local Energy Efficiency Action Network
Publication Date
2012
Organizations or Programs
New York State Energy Research and Development Authority (NYSERDA)
This guide provides an introduction to the key issues, practices, and steps for calculating energy savings, avoided emissions, and other non-energy impacts associated with energy efficiency programs.
Resource - Publications

Impact Evaluation of 2014 EnergyWise Single Family Program

Author(s)
DNV GL
Publication Date
2016
Organizations or Programs
National Grid

This report presents the results of the evaluation of National Grid Rhode Island's 2014 EnergyWise program. EnergyWise is designed to achieve energy savings in single family (1-4 unit) residential homes by directly installing efficient lightbulbs and water heating measures, providing devices for homeowner use, and offering building shell retrofit rebates.

Resource - Program Presentations & Reports

National Grid Rhode Island Multifamily Impact Evaluation

Author(s)
DNV GL
Publication Date
2016
Organizations or Programs
National Grid

This report provides the electric and natural gas impacts from the suite of National Grid Multifamily Retrofit Programs as determined through a billing analysis.

Resource - Program Presentations & Reports

Berkshire Gas Home Energy Report Program Evaluation

Author(s)
Navigant Consulting, Inc.,
ILLUME Advising, LLC
Publication Date
2016

This report presents the results of the first‐year process and impact evaluation of Berkshire Gas' Home Energy Report (HER) program. The primary objective of the program is to provide residential households with information on their gas consumption and tips on how to save energy to prompt them to take action to reduce their natural gas usage.

Resource - Program Presentations & Reports

Summary of the Massachusetts Behavioral Program Impact Evaluations

Author(s)
Navigant Consulting, Inc.,
ILLUME Advising, LLC
Publication Date
2016
Organizations or Programs
National Grid,
Eversource

This report summarizes the impact analyses of National Grid's and Eversource Energy's Home Energy Report (HER) programs. The evaluation team conducted three distinct impact analyses related to these HER programs: Cohort-Specific Impact Analysis; Mapping Analysis; and Dual Treatment Analysis.

Resource - Program Presentations & Reports

California Public Utilities Commission Impact Evaluation of 2015 Marin Clean Energy Home Utility Report Program

Author(s)
DNV GL
Publication Date
2017
Organizations or Programs
Marin Clean Energy (MCE)

This report presents the impact evaluation results of the Marin Clean Energy (MCE) Home Utility Reports (HUR) program for 2015.

Resource - Program Presentations & Reports

Evaluation of Cape Light Compact's Creating Awareness for Power Efficiency Initiative

Author(s)
Navigant Consulting, Inc.,
ILLUME Advising, LLC
Publication Date
2016

This report presents findings of a process evaluation of Cape Light Compact's Creating Awareness for Power Efficiency Initiative, which included in-depth interviews with 27 customers of varying participation levels. It also includes the results of an impact evaluation using econometric analysis to estimate savings.

Resource - Program Presentations & Reports

Ductless Mini‐Split Heat Pump Impact Evaluation

Author(s)
The Cadmus Group, Inc.
Publication Date
2016

The COOL SMART impact evaluation team conducted an in situ study of ductless mini‐split heat pumps (DMSHPs) in Massachusetts and Rhode Island. This report presents the consumption and savings analysis of the DMSHP study.

Resource - Program Presentations & Reports

Review of Impact Evaluation Best Practices Final Report

Author(s)
NMR Group, Inc.,
The Cadmus Group, Inc.
Publication Date
2017

This report for the Connecticut Energy Efficiency Board provides a review of best practices in impact evaluation, recommendations for calculating oil and propane savings, and discusses the impact evaluation findings for the Home Energy Services (HES) and Home Energy Services-Income Eligible (HES-IE) Programs. This best practices review provides an overview of key evaluation protocol and guideline documents.

Resource - Program Presentations & Reports

Pacific Power Washington Low-Income Weatherization Program Evaluation March 2009 – February 2011

Author(s)
The Cadmus Group, Inc.
Publication Date
2012

Pacific Power contracted with The Cadmus Group, Inc., to conduct impact and process evaluations of its Washington low-income weatherization program for the program period extending from March 2009 through February 2011. The impact evaluation assessed energy savings and cost-effectiveness associated with the program, and in doing so quantified select non-energy benefits. The process evaluation assessed program delivery and efficacy, potential bottlenecks, opportunities for improvements, and participants’ experiences and satisfaction with the program.

Resource - Program Presentations & Reports

Impact Evaluation of the Illinois Energy Savers Program for Large Multifamily Buildings

Author(s)
Navigant, Inc.
Publication Date
2013

This report presents impact evaluation results for the Energy Savers program for large multi-family buildings. The Energy Savers program is run by CNT Energy and Community Investment Corporation. Initiated in January 2008 and now in its fifth year of existence, the Energy Savers program involves a variety of services to promote energy efficiency improvements for multi-family residential buildings of 5-50 units in the affordable housing market segment.

Resource - Program Presentations & Reports

Impact Evaluation: California Energy Commission’s California Comprehensive Residential Retrofit Program

Author(s)
DNV KEMA Energy & Sustainability
Publication Date
2014

This report documents findings and recommendations from an impact evaluation of the California Energy Commission’s California Comprehensive Residential Retrofit program, a statewide energy upgrade program funded by the American Recovery and Reinvestment Act of 2009. The program funded local and regional subrecipients to develop and test initiatives aimed at transforming the residential energy upgrade market and building an infrastructure for whole-building energy upgrades. These local and regional governments collaborated with California’s major utilities to jointly conduct the statewide Energy Upgrade California program.

Resource - Program Presentations & Reports

Better Buildings Neighborhood Program Southeast Consortium Impact Evaluation

Author(s)
Southeast Energy Efficiency Alliance
Publication Date
2013
Organizations or Programs
Southeast Energy Efficiency Alliance (SEEA)

This report presents the impact evaluation conducted of the 13 programs in the Southeast Consortium Better Buildings Neighborhood Program (BBNP).

Resource - Program Presentations & Reports

Preliminary Energy Savings Impact Evaluation: Better Buildings Neighborhood Program

Author(s)
Research Into Action, Inc.
Publication Date
2013
This document presents the findings from the preliminary impact evaluation of the U.S. Department of Energy's (DOE) Better Buildings Neighborhood Program (BBNP). The overall objective of the preliminary impact evaluation was to develop independent, quantitative estimates of BBNP's economic impacts and energy savings for projects completed from the onset of programmatic activities through 2012.
Resource - Program Presentations & Reports

Lawrence Berkeley National Laboratory RFP for Better Buildings Program Assessment

Author(s)
Lawrence Berkeley National Laboratory
Publication Date
2011

Sample Request for Proposals (RFP) was issued by Lawrence Berkley National Laboratory for a process and impact evaluation for the U.S. Department of Energy's Better Buildings Neighborhood Program.

Resource - Program Materials

Content Type

  • Resource (19)
  • Handbook (10)

Resource Type

Program Components

  • Program Design & Customer Experience (5)
  • Evaluation & Data Collection (23)
  • Financing (1)
  • Contractor Engagement & Workforce Development (1)

Program Design Phases

  • Overview (2)
  • Planning (5)
  • Implementation (4)
  • Evaluation (20)

States or Territories

  • Alabama (1)
  • California (3)
  • Connecticut (1)
  • Florida (1)
  • Georgia (1)
  • Illinois (1)
  • Louisiana (1)
  • Massachusetts (4)
  • North Carolina (1)
  • Rhode Island (3)
  • South Carolina (1)
  • Tennessee (1)
  • U.S. Virgin Islands (1)
  • Virginia (1)
  • Washington (1)

Organizations or Programs

  • National Grid (4)
  • Eversource (1)
  • Focus on Energy (1)
  • Marin Clean Energy (MCE) (1)
  • New York Energy $mart Program (1)
  • New York State Energy Research and Development Authority (NYSERDA) (1)
  • Southeast Energy Efficiency Alliance (SEEA) (1)
Residential Program Guide is a resource of the U.S. Department of Energy's Building Technologies Office.
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