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Contractor Engagement & Workforce Development – Develop Evaluation Plans

Determine processes for collecting and sharing data about key contractor metrics and workforce development activities.
Handbook

Evaluation & Data Collection – Overview

Develop evidence-based insights into your program’s performance through third-party process and impact evaluations. Learn how to develop effective data collection strategies and timely evaluations to identify important program achievements as well as opportunities for making program improvements.
Handbook

Program Design & Customer Experience – Develop Resources

Develop the necessary materials, tools, and staff capacity to effectively deliver and manage your program.
Handbook

Contractor Engagement & Workforce Development – Make Design Decisions

Solidify your program strategy and decide which customers you will focus on; what products, services, and support you will provide; and how you will partner with contractors and others to deliver services to your customers.
Handbook

Program Design & Customer Experience – Develop Evaluation Plans

Establish metrics and measurement strategies for understanding whether you are effectively achieving your program goals and meeting your customers’ needs, while identifying areas that can be improved.
Handbook

Contractor Engagement & Workforce Development – Overview

Support and partner with the workforce who will deliver your program’s energy efficiency services by understanding their capacity, recruiting contractor partners, enabling technical training and business development support, fostering clear communication, and refining program processes over time, in partnership with your workforce.
Handbook

Offer customers a range of upgrade paths, including single measures and staging upgrades over time

Programs that offered several paths for customers to upgrade their homes—for example through a choice of single or bundled measures, staged upgrades over time, or a comprehensive whole home upgrade—were found to motivate greater homeowner participation and generate higher energy savings, according...
Tips for Success

Provide materials and training to ensure data quality, consistency, and accuracy

Many Better Buildings Neighborhood Program partners found that it is important to get buy-in from program staff and contractors on the importance of data integrity to the program mission and then to invest time to develop materials and train everyone who has a role in data collection and analysis...
Tips for Success

Recognize customers who make improvements

Some programs provide customers with a “certificate of completion” to recognize and reward homeowners’ accomplishment in completing an upgrade. Visible awards or affirmation, such as yard signs, window stickers, or favorable comparisons to neighbors can motivate homeowners to undertake upgrades...
Tips for Success

Speak about financing in ways that resonate with homeowners

Many programs struggle with communicating the value of financing to homeowners. Financing can be a complicated topic, and ensuring that homeowners understand how their loans work and the benefits they will realize is important for converting interest into action. Many Better Buildings Neighborhood...
Tips for Success

Using Deemed Savings and Technical Reference Manuals for Efficiency Programs and Projects

Author(s)
Tina Jayaweera, Northwest Power and Conservation Council,
Jennifer Easler, Iowa Attorney General's Office,
Chuck Rea, MidAmerican Energy Company
Publication Date
2016

Applying well documented stipulated (deemed) values is a common practice for determining the savings from energy efficiency projects and programs and the databases where such deemed values are cataloged are called Technical Reference Manuals (TRMs). This webcast introduces the use of deemed savings, information on setting up and updating TRMs, lessons learned, and resources for state officials. As examples, speakers discuss the content and development processes used for the Northwest regional TRM and the Iowa state TRM.

Resource - Webcast

Driving Accountability for Program Performance Using Measured Energy Savings (201)

Author(s)
U.S. Department of Energy
Publication Date
2015

This summary from a Better Buildings Residential Network peer exchange call focused on evaluation, measurement, and verification of predicted/modeled savings from home energy upgrades.

Resource - Topical Presentations

Recent Developments in Energy Efficiency Evaluation, Measurement, and Verification

Author(s)
American Council for an Energy-Efficient Economy
Publication Date
2017
This report identifies states that are leaders in EM&V (evaluation, measurement, and verification) and gives examples of what they are doing. It covers three topics that have recently received attention in the industry: deemed savings and technical reference manuals (TRMs), common practice baselines (CPBs), and advanced metering-based measurement and verification (M&V 2.0). It includes case studies for each topic and conclude with a discussion of major challenges facing the EM&V field.
Resource - Publications

The Uniform Methods Project: Methods for Determining Energy Efficiency Savings for Specific Measures

Author(s)
National Renewable Energy Laboratory
Publication Date
2013

This report provides a set of model protocols for determining energy and demand savings that result from specific energy efficiency measures or programs. The methods described are among the most commonly used approaches in the energy efficiency industry for certain measures or programs; they draw from the existing body of research and best practices for energy efficiency evaluation, measurement, and verification (EM&V).

Resource - Publications

Sample Energy Reduction Plan: 1234 Any Street

Author(s)
Efficiency Maine
Publication Date
2013
Organizations or Programs
Efficiency Maine
Sample energy reduction plan that details specific steps to be taken by the ownership and management at 1234 Any Street to achieve estimated energy savings based on an energy assessment.
Resource - Program Materials

Content Type

  • Handbook (6)
  • Resource (5)
  • Tips for Success (4)

Resource Type

Program Components

  • Program Design & Customer Experience (5)
  • Evaluation & Data Collection (6)
  • Financing (1)
  • Contractor Engagement & Workforce Development (4)

Program Design Phases

  • Overview (2)
  • Strategy Development (3)
  • Planning (6)
  • Implementation (6)
  • Evaluation (6)

States or Territories

  • California (1)
  • Colorado (1)
  • Illinois (1)
  • Indiana (1)
  • Iowa (1)
  • Maine (2)
  • Maryland (1)
  • Missouri (1)
  • New Hampshire (1)
  • Ohio (1)
  • Oregon (1)
  • Pennsylvania (1)
  • Texas (1)
  • Washington (1)

Organizations or Programs

  • Efficiency Maine (2)
  • Austin Energy (1)
  • Be SMART (1)
  • Community Power Works (1)
  • Energy Impact Illinois (1)
  • EnergySmart (1)
  • Energy Upgrade California (1)
  • Enhabit (1)
  • Eversource (1)
  • Keystone Home Energy Loan Program (HELP) (1)
  • Missouri Agricultural Energy Saving Team —A Revolutionary Opportunity (MAESTRO) (1)
Residential Program Guide is a resource of the U.S. Department of Energy's Building Technologies Office.
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