This example home performance scorecard shows how a contractor compares to anonymized top and bottom scoring companies, based on their quality of measured installations, scope of work, customer satisfaction, and energy savings achieved.
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This presentation discusses process management improvements that Arizona Public Service made to streamline their program and advance home energy upgrades.
This summary from a Better Buildings Residential Network peer exchange call focused on driving demand for energy efficiency by leveraging service calls and emergency repairs.
Quick summaries of strategies various programs have used to improve the efficiency of delivering efficiency.
This summary from a Better Buildings Residential Network peer exchange call focused on the benefits and challenges of program automation.
This peer exchange call summary focused on activities to streamline service delivery to customers.
This report describes different approaches to energy efficiency finance taken by utilities.
This peer exchange call summary focused on the challenges and effective combinations of quality assurance strategies.