This example home performance scorecard shows how a contractor compares to anonymized top and bottom scoring companies, based on their quality of measured installations, scope of work, customer satisfaction, and energy savings achieved.

This presentation discusses process management improvements that Arizona Public Service made to streamline their program and advance home energy upgrades.

Quick summaries of strategies various programs have used to improve the efficiency of delivering efficiency.

This report describes different approaches to energy efficiency finance taken by utilities.

Presentation providing an overview of financing programs, a strategy for continuous improvement, tools for program management, a risk management strategy, and common risks associated with financing programs.