Improve your program’s efficiency and effectiveness through regular information collection, assessment, decision-making, adaptation, and communication.
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Develop a strategy for communicating program impacts and benefits to key audiences to create and sustain support and engagement.
Measuring performance at key points in the upgrade process (e.g., assessments, conversion rates, and financing applications) has helped programs understand where their processes are working smoothly and where they are not. This information has helped them continuously improve their program design...