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Measure and evaluate performance at key points in the process

Measuring performance at key points in the upgrade process (e.g., assessments, conversion rates, and financing applications) has helped programs understand where their processes are working smoothly and where they are not. This information has helped them continuously improve their program design...
Tips for Success

Green with Envy: Neighbor Comparisons and Social Norms in Five Home Energy Report Programs

Author(s)
Kira Ashby and Hilary Forster, Consortium for Energy Efficiency,
Bruce Ceniceros, Sacramento Municipal Utility District,
Bobbi Wilhelm, Puget Sound Energy,
Kim Friebel, Commonwealth Edison,
Rachel Henschel, National Grid,
Shahana Samiullah, Southern California Edison
Publication Date
2012
Organizations or Programs
National Grid,
Southern California Edison,
Puget Sound Energy,
Sacramento Municipal Utility District (SMUD),
Commonwealth Edison Company (ComED)

This paper explores ways in which program administrators are using social norms to spur behavior change and, as a result, curb energy use. In recent years, home energy reports (HER) programs have applied the concept of social norms to the energy efficiency context. These feedback programs inform customers of how their energy consumption compares to their neighbors' and provide other information about their usage, with the goal of enticing customers to change their energy use behavior to improve their relative neighborhood ranking.

Resource - Publications

Better Buildings Residential Network Lessons Learned: Peer Exchange Calls No.4

Author(s)
U.S. Department of Energy
Publication Date
2015
Organizations or Programs
EnergySmart,
Bend Energy Challenge,
Mass Save,
Focus on Energy,
Enhabit

This document summarizes top marketing and outreach takeaways shared by Better Buildings Residential Network members during spring 2015 Peer Exchange Calls.

Resource - Publications

A Policymaker’s Guide to Scaling Home Energy Upgrades

Author(s)
State and Local Energy Efficiency Action Network
Publication Date
2015
Organizations or Programs
EnergySmart,
New York State Energy Research and Development Authority (NYSERDA),
Enhabit,
Mass Save,
Tennessee Valley Authority (TVA),
Manitoba Hydro,
Keystone Home Energy Loan Program (HELP),
Michigan Saves,
Warehouse for Energy Efficiency Loans,
Austin Energy,
Efficiency Vermot,
Midwest Energy Efficiency Alliance,
Illinois Home Performance with Energy Star,
Build It Green,
Earth Advantage,
Elevate Energy,
Arizona Public Service (APS),
Pacific Gas and Electric Company,
NeighborWorks H.E.A.T. Squad

This Guide is designed to help state and local policymakers to take full advantage of new policy developments by providing them with a comprehensive set of tools to support launching or accelerating residential energy efficiency programs. The Guide focuses on four categories of policies that have proven particularly effective in providing a framework within which residential energy efficiency programs can thrive: incentives and financing, making the value of energy efficiency visible in the real estate market, data access and standardization, and supporting utility system procurement of energy efficiency.

Resource - Publications

Better Buildings Neighborhood Program Grantee Incentives

Author(s)
U.S. Department of Energy
Publication Date
2012
Organizations or Programs
Atlanta SHINE,
Be SMART,
Beacon Communities Project,
BetterBuildings for Michigan,
BetterBuildings for Greensboro,
BetterBuildings Lowell Energy Upgrade,
Camden POWER - A Better Buildings Initiative,
CarrboroWISE,
City of Indianapolis Better Buildings Program,
Chapel Hill WISE,
CharlestonWISE,
Enhabit,
Community Alliance for Energy Efficiency (Cafe2),
Community Power Works,
Connecticut Neighbor to Neighbor Energy Challenge,
DecaturWISE,
Efficiency Maine,
emPowerSBC,
Energize Phoenix,
EnergyFit Nevada,
Energy Impact Illinois,
EnergySmart,
Energy Upgrade California,
EnergyWorks,
Fayette County Better Buildings Initiative,
Greater Cincinnati Energy Alliance (GCEA),
Huntsville WISE,
Local Energy Alliance Program (LEAP),
Michigan Saves,
Missouri Agricultural Energy Saving Team - A Revolutionary Opportunity (MAESTRO),
NeighborWorks H.E.A.T. Squad,
New York State Energy Research and Development Authority (NYSERDA),
reEnergize,
RePower Kitsap,
RePower Bainbridge,
RePower Bremerton,
Richmond Regional Energy Alliance (RREA),
ShopSmart with JEA,
Solar and Energy Loan Fund (SELF),
Small Town Energy Program (STEP),
Wisconsin Energy Conservation Corporation (WECC),
Southeast Energy Efficiency Alliance (SEEA)

This publication summarizes some of the incentives offered by Better Buildings Neighborhood Program partners.

Resource - Publications

Content Type

  • Resource (4)
  • Tips for Success (1)

Resource Type

Program Components

  • Program Design & Customer Experience (6)
  • Evaluation & Data Collection (6)
  • (-) Marketing & Outreach (5)
  • Financing (3)
  • Contractor Engagement & Workforce Development (1)

Program Design Phases

  • Overview (1)
  • Strategy Development (1)
  • Planning (5)
  • (-) Implementation (5)
  • Evaluation (3)

States or Territories

  • Alabama (2)
  • Alaska (1)
  • Arizona (1)
  • Arkansas (1)
  • California (3)
  • Colorado (3)
  • Connecticut (2)
  • Delaware (1)
  • Florida (1)
  • Georgia (1)
  • Hawaii (1)
  • Illinois (2)
  • Kansas (1)
  • Kentucky (1)
  • Manitoba (1)
  • Maryland (1)
  • Massachusetts (3)
  • Michigan (1)
  • Minnesota (1)
  • Missouri (1)
  • Montana (1)
  • New Hampshire (1)
  • New Jersey (1)
  • New York (1)
  • Oklahoma (1)
  • Oregon (3)
  • Pennsylvania (1)
  • Rhode Island (1)
  • South Dakota (1)
  • Texas (1)
  • Utah (1)
  • Vermont (1)
  • Virginia (1)
  • Washington (2)
  • Washington DC (1)
  • Wisconsin (2)

Organizations or Programs

  • Enhabit (15)
  • New York State Energy Research and Development Authority (NYSERDA) (15)
  • Efficiency Maine (13)
  • Energy Upgrade California (12)
  • Energy Impact Illinois (9)
  • Connecticut Neighbor to Neighbor Energy Challenge (8)
  • Greater Cincinnati Energy Alliance (GCEA) (8)
  • Austin Energy (7)
  • Efficiency Vermont (7)
  • EnergyWorks (7)
  • Michigan Saves (7)
  • BetterBuildings for Michigan (6)
  • Community Power Works (6)
  • Elevate Energy (6)
  • Local Energy Alliance Program (LEAP) (6)
  • RePower Bainbridge (6)
  • RePower Bremerton (6)
  • RePower Kitsap (6)
  • Efficiency Nova Scotia (5)
  • Energize Phoenix (5)
  • Focus on Energy (5)
  • NeighborWorks H.E.A.T. Squad (5)
  • Southeast Energy Efficiency Alliance (SEEA) (5)
  • (-) EnergySmart (4)
  • EnergySmart Colorado (4)
  • NOLA WISE (4)
  • ShopSmart with JEA (4)
  • Small Town Energy Program (STEP) (4)
  • Cambridge Energy Alliance (3)
  • Energy Trust of Oregon (3)
  • Illinois Home Performance with Energy Star (3)
  • Keystone Home Energy Loan Program (HELP) (3)
  • Mass Save (3)
  • reEnergize (3)
  • Arizona Public Service (APS) (2)
  • Baltimore Energy Challenge (2)
  • BetterBuildings Lowell Energy Upgrade (2)
  • CharlestonWISE (2)
  • CoMo Energy Challenge (2)
  • Denver Energy Challenge (2)
  • Empower Chattanooga (2)
  • emPowerSBC (2)
  • Milwaukee Energy Efficiency (Me2) (2)
  • Missouri Agricultural Energy Saving Team - A Revolutionary Opportunity (MAESTRO) (2)
  • New Jersey Home Performance with ENERGY STAR (2)
  • Puget Sound Energy (2)
  • Sacramento Municipal Utility District (SMUD) (2)
  • Solar and Energy Loan Fund (SELF) (2)
  • Watt Watchers (2)
  • WeatherizeDC (2)
Residential Program Guide is a resource of the U.S. Department of Energy's Building Technologies Office.
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