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This presentation describes steps programs can take to obtain useful feedback from customers regarding their programs.
Showing results 1211 - 1220 of 1455
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This presentation introduces new users to ENERGY STAR Portfolio Manager and how to get started with benchmarking.
How to Work with the Media
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This webcast offers a preview of tools and proven techniques to work with local media to increase program visibility. The webcast also features a discussion where participants shared what is working with their program's media efforts.
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This publication provides tips from Better Buildings Neighborhood partners on incentivizing contractors.
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This report provides data from nationwide utility customer satisfaction surveys and two case studies to encourage utilities to offer high-quality energy efficiency programs and services for their customers.
Integrating Experimental Design Into Your Program
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Organizations or Programs
Connecticut Neighbor to Neighbor Energy Challenge,
Michigan's Weatherization Assistance Program
Experimental design is often used to increase certainty about the actual impacts of a program and what strategies are worth repeating going forward. This webcast reviewed some experimental design techniques and gave examples of how they might fit into your programs.
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Sample Request for Proposals (RFP) was issued by Lawrence Berkley National Laboratory for a process and impact evaluation for the U.S. Department of Energy's Better Buildings Neighborhood Program.
Leveraging EPA's Portfolio Manager in Benchmarking and Disclosure Policy
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This webinar highlights the best practices of state and local benchmarking and disclosure policies. It discusses benchmarking and its place in the larger context of energy management planning and explores in detail some of the choices governments face when implementing these policies.
Leveraging Partnerships with Faith-Based Organizations
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Organizations or Programs
Georgia Interfaith Power & Light's Power Wise,
GreenFaith,
Maryland Home Performance with ENERGY STAR,
New Jersey Home Performance with ENERGY STAR,
PSE&G Whole House Energy Efficiency Program
This webcast explores how faith-based organizations and their partners have used energy efficiency as an organizing motivator to upgrade the institutional building and then members' homes.
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This process guide includes information on capturing comments from open-ended survey questions and generating actionable items for program improvement.