This peer exchange call summary focused on activities to streamline service delivery to customers.

In this video interview segment, Emily Levin of Vermont Energy Investment Corporation shares the importance of market research.

This policy brief describes how Austin Energy's Home Performance with ENERGY STAR program worked with its lending partner, Velocity Credit, to originate almost 1,800 loans, totaling approximately $12.5 million.

This webcast teaches attendees how to leverage program results to promote energy efficiency campaigns.

Clean Energy Works Oregon's (now Enhabit's) experience implementing an on-bill financing program.

Experimental design is often used to increase certainty about the actual impacts of a program and what strategies are worth repeating going forward. This webcast reviewed some experimental design techniques and gave examples of how they might fit into your programs.

This peer exchange call summary focused on creating a dialogue between contractors, trainers and jobseekers about program design/implementation and results of workforce feedback.

This webcast served as a roundtable for communities to describe successful partnerships between local governments and utilities that enabled the local governments to implement new clean energy programs or enhance existing ones.

This peer exchange call summary focused on the challenges and effective combinations of quality assurance strategies.

This presentation provides a list of resources and tips for running a social media campaign.

This case study describes Austin Energy's short-term, comprehensive rebate/financing offer to jump-start participation and valuable lessons learned along the way.

This case study discusses strategies that Austin Energy, a municipally owned utility, used to collaborate closely with building contractors to launch a new Best Offer Ever promotion quickly and effectively.

Building on its understanding of homeowners in Rutland County, Vermont, NeighborWorks of Western Vermont (NWWVT) enlisted respected local citizens and organizations to spread the word about home energy efficiency upgrade opportunities, an effort that helped drive demand for nearly 200 home upgrades in just six months

This peer exchange call summary focused on available program interest rates and how to lower those rates.

This webcast discusses door-to-door campaigns and how to track the impacts of these campaigns.

This webcast discussed the broad spectrum of needs financing mechanisms must address within integrated energy efficiency programs.

This webcast highlights programs that actively engage the contractor community in program design and implementation. Several contractors share their views on best practices for Marketing & Outreach.

This webcast presents lessons learned in marketing, communication, and outreach, including lessons related to marketing plans.

Webcast with information on financing structure design for four energy efficiency upgrade programs, including methods used to conduct market evaluations.

This webcast featured four presentations providing examples and best practices for revolving loan funds.