This resource offers guidance for contractor companies on hiring staff and developing their own internal quality management plan and processes.

A sample RFP from Greensboro, North Carolina, for energy efficiency loan products.

Example Request for Proposal (RFP) to provide The City of Greensboro with an estimate for the work required to create a Business Process Management Information Technology Tool (BPM IT Tool) for a municipal energy efficiency project.

This marketing plan from EnergyWorks Kansas City includes a strategic focus for the program's outreach activities, as well as three core marketing objectives Kansas City set out to meet.

Two visual flow charts, one that illustrates the process starting with customer interest to final incentive payment, and another that illustrates the program's quality assurance process.

A sample competitive procurement procedure to award loan loss reserve funds to a financial institution partner.