An assembly of all the key elements that went into the design and delivery of STEP -- formerly STEP-UP, a University Park, Maryland, Better Buildings Neighborhood Program partner.

This presentation describes the Illinois Home Performance program and marketing strategy lessons learned.

This presentation describes STEP-UP Maryland's program and lessons learned about designing custom messages for specific markets.

As part of its "intentional learning" process, Charleston WISE collects information from homeowners that helps the program systematically test assumptions and implement continuous improvement.

This presentation provides the results of a 1,600-person survey of mid- to high-income households conducted by Energy Impact Illinois (EI2) to gauge attitudes toward home improvements and energy efficiency upgrades.

An overview of tools and approaches used to transform the energy efficiency market in Chicago.

This market assessment for CharlestonSAVES identifies the customers and potential demand for an energy efficiency upgrade financing program.