Resources | Residential Program Guide

Residential Energy Efficiency Customer Service Best Practices

Author(s)

U.S. Department of Energy

Publication Date

2015

Organizations or Programs

Energize New York,

Energize Connecticut,

EnergySmart Colorado

This summary from a Better Buildings Residential Network peer exchange call focused on approaches to improve and sustain quality customer service for residential energy efficiency work.

Contractor Rating and Feedback Systems

Author(s)

U.S. Department of Energy

Publication Date

2014

Organizations or Programs

Energize New York

This summary from a Better Buildings Residential Network peer exchange call focused on methods, reactions and legal considerations of contractor rating and feedback systems.

State and Regional Policies that Promote Energy Efficiency Programs Carried out by Electric and Gas Utilities

Author(s)

U.S. Department of Energy

Publication Date

2007

Organizations or Programs

New York State Energy Research and Development Authority (NYSERDA),

Flex Your Power Program,

Sacramento Municipal Utility District (SMUD),

Focus on Energy,

Austin Energy

This report provides comprehensive information on state, federal, local, and utility incentives and policies that are in place to support renewable energy and energy efficiency.