Resources | Residential Program Guide

Residential Energy Efficiency Customer Service Best Practices

Author(s)

U.S. Department of Energy

Publication Date

2015

Organizations or Programs

Energize New York,

Energize Connecticut,

EnergySmart Colorado

This summary from a Better Buildings Residential Network peer exchange call focused on approaches to improve and sustain quality customer service for residential energy efficiency work.

Contractor Rating and Feedback Systems

Author(s)

U.S. Department of Energy

Publication Date

2014

Organizations or Programs

Energize New York

This summary from a Better Buildings Residential Network peer exchange call focused on methods, reactions and legal considerations of contractor rating and feedback systems.

Shared Value in Utility and Efficiency Partnerships - Vermont Energy Investment Corporation

Author(s)

Nikki Kuhn, Vermont Energy Investment Corporation

Publication Date

2012

Organizations or Programs

Energize Phoenix,

Connecticut Neighbor to Neighbor Energy Challenge,

Local Energy Alliance Program (LEAP),

Long Island Power Authority (LIPA),

Efficiency Vermont

Presentation that focuses on grantee program-utility partnership models.