This report consists of a literature review and in-depth interviews with subject matter experts in the Home Performance with ENERGY STAR (HPwES) program area. The goal was to compare Delaware Sustainable Energy Utility (DESEU) HPwES Programs with peer-programs across the United States. The report also identifies key metrics and emerging trends regarding program design.

Delaware Sustainable Energy Utility (DESEU) completed a process evaluation to assess the overall effectiveness of program operations. Evaluation activities included reviewing program materials, assessing the program flow, conducting in-depth interviews with program staff and implementers, and conducting surveys with contractors and customers. This report summarizes the key findings and recommendations from these process evaluation activities.

This presentation provides an overview of the Energy Savers program for affordable rental housing, its loan structure, and lessons learned.

This presentation discusses process management improvements that Arizona Public Service made to streamline their program and advance home energy upgrades.

Quick summaries of strategies various programs have used to improve the efficiency of delivering efficiency.

Presentation that provides an overview of the Energy Savers Program (Illinois), including services, benefits, and success stories.

This presentation provides the results of a 1,600-person survey of mid- to high-income households conducted by Energy Impact Illinois (EI2) to gauge attitudes toward home improvements and energy efficiency upgrades.

An overview of tools and approaches used to transform the energy efficiency market in Chicago.

This presentation summarizes the market research that was performed by various Better Buildings Neighborhood Program partners.