This summary from a Better Buildings Residential Network peer exchange call focused on implementing process improvements using lean processes, an approach of continuous improvement, use of Standardized Workforce Specifications (SWS) to improve quality, and contractor feedback tools. It features speakers from DOE, New York State Energy Research and Development Authority (NYSERDA), and Arizona Home Performance.

This tool helps customers in New York State find Home Performance with ENERGY STAR participating contractors based on their location.

This page contains annual and monthly update reports of the Green Jobs-Green New York program.

This peer exchange call summary focused on leveraging effective partnerships for multi-family and low-income outreach and service delivery.

Two visual flow charts, one that illustrates the process starting with customer interest to final incentive payment, and another that illustrates the program's quality assurance process.