This case study of Arizona Public Service (APS) and Arizona’s HPwES Sponsor, FSL Home Energy Solutions (FSL), focuses on their continuous improvements designed to elevate customer and contractor experience while boosting program cost-effectiveness.

This presentation discusses process management improvements that Arizona Public Service made to streamline their program and advance home energy upgrades.

This packet contains all the contractor reporting and verification forms required by Energy Impact Illinois.

Quick summaries of strategies various programs have used to improve the efficiency of delivering efficiency.

Links to residential projects completed under NYSERDA's Green Jobs-Green New York (GJGNY) program.

Links to case studies of residential projects and contractors under the New York State Energy Research and Development Authority (NYSERDA)'s Home Performance with ENERGY STAR program.

As part of its "intentional learning" process, Charleston WISE collects information from homeowners that helps the program systematically test assumptions and implement continuous improvement.

Survey for consultants participating in Green Madison and Me2 programs about their experiences with the programs.

An overview of ENERGY STAR remodeling options and the associated cost savings.

Survey for people who signed up to participate in the Me2 program for home performance assessments, but ultimately decided not to participate. The goal of the survey is to help improve services for future participants.

Participant survey sent to Me2 customers that have completed at least the initial Energy Advocate visit.

An overview of tools and approaches used to transform the energy efficiency market in Chicago.