An overview of tools and approaches used to transform the energy efficiency market in Chicago.

This planning document from Community Power Works of Seattle, Washington, includes flow charts and tables designed to help guide both the initial launch of the program, which includes setting goals, and its ongoing development.

This presentation summarizes the market research that was performed by various Better Buildings Neighborhood Program partners.

Two visual flow charts, one that illustrates the process starting with customer interest to final incentive payment, and another that illustrates the program's quality assurance process.