This summary from a Better Buildings Residential Network peer exchange call focused on quality assurance and control, standardization of upgrades and workforce expectations.
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This peer exchange call summary focused on using approved contractor lists and matching customers with contractors based on processes/criteria.
Presentation on five steps to building a profitable contractor base. The steps include sensible program design and administration, certification and credentialing, communicating with contractors, contractor requirements (business vs. trade), and training and sales support.
Presentation on the key programmatic elements of financing initiatives.
This document details the procedures for identifying, documenting, and responding to performance problems associated with contractors in the RePower Program in Washington. It includes example forms and a draft letter to contractors.
This peer exchange call summary focused on what energy efficiency programs are doing to target low- and moderate-income households.