This peer exchange call summary focused on strategies and challenges of working with rental property owners and tenants on multifamily upgrades.

This peer exchange call summary focused on activities to streamline service delivery to customers.

Presentation summarizing the important elements needed to induce and sustain contractor participation in home performance programs.

Presentation aimed at program administrators summarizing business model elements and their usage (i.e., governance, financial structure, assets & infrastructure, and customers).

This webcast teaches attendees how to leverage program results to promote energy efficiency campaigns.

This peer exchange call summary focused on how to gather data for evaluation and reporting.

This peer exchange call summary focused on aggregating, reporting and evaluating information.

This webcast discussed financial program management.

This presentation describes steps programs can take to obtain useful feedback from customers regarding their programs.

This process guide includes information on capturing comments from open-ended survey questions and generating actionable items for program improvement.

This peer exchange call summary focused on creating a dialogue between contractors, trainers and jobseekers about program design/implementation and results of workforce feedback.

Presentation that provides a summary of the role financing plays within energy efficiency programs.

This peer exchange call summary focused on the background and features of the PowerSaver loan program.

Presentation providing an overview of financing programs, a strategy for continuous improvement, tools for program management, a risk management strategy, and common risks associated with financing programs.

This peer exchange call summary focused on the challenges and effective combinations of quality assurance strategies.

This peer exchange call summary focused on the different types of evaluation methods for residential and commercial programs.

This webcast discusses door-to-door campaigns and how to track the impacts of these campaigns.

This webinar offers an introduction to EM&V basics, including data collection, tracking tools, M&V approaches, and reporting energy savings.

This webcast provides information on why outreach is important for program success and how programs can promote their efforts.

This presentation covers the importance of collecting and evaluating program data, including data related to marketing efforts.