Following up on leads that result from your marketing and outreach efforts quickly and consistently will help your program convert them from interested parties to satisfied customers. Many programs found a sizable drop-off in action if they or their contractors were not able to follow up within a...
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Publication Date
Organizations or Programs
Energize Connecticut,
Michigan Saves
This summary from a Better Buildings Residential Network peer exchange call focused on quality assurance of energy efficiency services.
Publication Date
Organizations or Programs
Michigan Saves,
BeSmart Maryland
This summary from a Better Buildings Residential Network peer exchange call focused on how loan performance data is tracked and analyzed, and what the data shows.