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Energy.gov Office of Energy Efficiency and Renewable Energy Residential Program Guide
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Recognize and reward good contractor performance

Many programs used the information they gathered through their quality assurance efforts to recognize contractors that deliver consistent, high-quality work. Rewarding good contractor performance can help you build trust, strengthen partnerships, and boost workforce morale. You can incentivize...
Tips for Success

Ask customers about their program experience and for feedback on how your program can improve—and listen to their responses

Better Buildings Neighborhood Program partners found that conducting surveys of program participants that focus on tangible, easy-to-answer questions, such as the timeliness of service and the quality of work, resulted in better feedback. By including open-ended questions and questions about non...
Tips for Success

Establish data sharing relationships as early as possible

Though potentially challenging, establishing relationships for sharing energy consumption data is critical for evaluating program impact on energy and cost savings. Many Better Buildings Neighborhood Program partners found success by approaching utilities during the program planning phase, or at...
Tips for Success

Green for All Energy Efficiency Toolkit

Author(s)
Green For All
Publication Date
2012
Organizations or Programs
Enhabit,
Wisconsin Energy Conservation Corporation (WECC),
EnergyWorks KC,
Baltimore Neighborhood Energy Challenge,
BetterBuildings for Greensboro,
Green and Healthy Homes Initiative,
Working Partnerships USA,
NYC Apollo Alliance,
Community Power Works,
New York State Energy Research and Development Authority (NYSERDA),
RePower Bremerton,
Local Energy Alliance Program (LEAP),
RePower Bainbridge,
Better Buildings Near Eastside Neighborhood Sweeps Program,
RePower Kitsap,
Michigan Saves,
Keystone Home Energy Loan Program (HELP),
EnergySmart,
Efficiency Vermont,
Long Island Green Homes,
Energy Impact Illinois,
Energize Bedford,
reEnergize

This practitioner-focused Toolkit for Residential Energy Efficiency Upgrade Programs was created by Green For All to assist new, established, and future energy efficiency programs launch and scale initiatives that can deliver the full promise of the green economy. It is intended as a practical resource that offers examples, tools, and templates that a program manager can deploy to implement a variety of aspects of their program including best practice briefs and summary documents, RFPs, contracts, and other program design and implementation templates that communities nationwide have used to create their own efficiency programs.

Resource - Tools & Calculators

Reactions to the Residential Retrofit Roundtable Recommendations

Author(s)
Richard Faesy and Chris Kramer, Energy Futures Group (Prepared for the Energy Foundation)
Publication Date
2013
Organizations or Programs
Enhabit,
Michigan Saves,
BetterBuildings for Michigan,
Local Energy Alliance Program (LEAP),
NeighborWorks H.E.A.T. Squad,
Energy Works,
Keystone Home Energy Loan Program (HELP),
Efficiency Maine,
Greater Cincinnati Energy Alliance (GCEA)

This report explores the approaches and research needs identified in the Building Retrofit Industry and Market (BRIM) Initiative through in-depth discussion with residential energy upgrade experts including a discussion of Marketing & Outreach and the program/contractor interface.

Resource - Publications

Strategies for Improving Efficiency in Delivering Efficiency

Author(s)
Cynthia Adams, Local Energy Alliance Program,
Larry Earegood, Consumers Energy (MI),
John Schott, NYSERDA,
Gavin Hastings, Arizona Public Service,
Emily Salzberg, Washington State University Energy,
Adam Buick, Community Power Works (WA),
Bob Knight, BKi
Publication Date
2014
Organizations or Programs
Arizona Public Service (APS),
Community Power Works,
Energy Upgrade California,
Local Energy Alliance Program (LEAP),
Michigan Home Performance with ENERGY STAR,
New York State Energy Research and Development Authority (NYSERDA),
RePower Kitsap

Quick summaries of strategies various programs have used to improve the efficiency of delivering efficiency.

Resource - Program Presentations & Reports

Better Buildings Pro Forma: Local Energy Alliance Program--Virginia

Author(s)
Local Energy Alliance Program
Publication Date
2012
Organizations or Programs
Local Energy Alliance Program (LEAP)
This presentation explains the pro forma spreadsheet used by Virginia's Local Energy Alliance Program to evaluate program impact.
Resource - Program Presentations & Reports

City of Greensboro Request for Proposal: Business Process Management Information Technology Tool

Author(s)
BetterBuildings for Greensboro
Publication Date
2012
Organizations or Programs
BetterBuildings for Greensboro
Example Request for Proposal (RFP) to provide The City of Greensboro with an estimate for the work required to create a Business Process Management Information Technology Tool (BPM IT Tool) for a municipal energy efficiency project.
Resource - Program Materials

Content Type

  • Resource (5)
  • Tips for Success (3)

Resource Type

Program Components

  • Market Position & Business Model (3)
  • Program Design & Customer Experience (12)
  • (-) Evaluation & Data Collection (5)
  • Marketing & Outreach (11)
  • Financing (12)
  • (-) Contractor Engagement & Workforce Development (4)

Program Design Phases

  • Overview (1)
  • Strategy Development (3)
  • Planning (4)
  • Implementation (6)
  • Evaluation (3)

States or Territories

  • Arizona (3)
  • Colorado (1)
  • Georgia (1)
  • Louisiana (1)
  • Maryland (1)
  • North Carolina (1)
  • Oregon (4)
  • Pennsylvania (1)
  • Virginia (4)

Organizations or Programs

  • Enhabit (21)
  • New York State Energy Research and Development Authority (NYSERDA) (17)
  • Efficiency Maine (15)
  • Community Power Works (13)
  • Connecticut Neighbor to Neighbor Energy Challenge (10)
  • Energy Upgrade California (10)
  • Southeast Energy Efficiency Alliance (SEEA) (10)
  • Austin Energy (9)
  • Energy Impact Illinois (8)
  • EnergySmart Colorado (7)
  • (-) Local Energy Alliance Program (LEAP) (7)
  • Michigan Saves (7)
  • National Grid (7)
  • Efficiency Vermont (6)
  • EnergySmart (6)
  • NeighborWorks H.E.A.T. Squad (6)
  • Arizona Public Service (APS) (5)
  • Energize Connecticut (5)
  • RePower Bainbridge (5)
  • RePower Kitsap (5)
  • BetterBuildings for Michigan (4)
  • Energize Phoenix (4)
  • EnergyWorks (4)
  • Eversource (4)
  • RePower Bremerton (4)
  • Be SMART (3)
  • Elevate Energy (3)
  • Energize Delaware (3)
  • Energy Trust of Oregon (3)
  • Greater Cincinnati Energy Alliance (GCEA) (3)
  • Keystone Home Energy Loan Program (HELP) (3)
  • Long Island Green Homes (3)
  • Low Income Energy Efficiency (LIEE) Program (3)
  • Massachusetts Department Of Energy Resources (3)
  • NeighborWorks of Western Vermont (3)
  • Tennessee Valley Authority (TVA) (3)
  • United Illuminating (3)
  • BeSmart Maryland (2)
  • (-) BetterBuildings for Greensboro (2)
  • Build It Green (2)
  • Consumers Energy (2)
  • Denver Energy Challenge (2)
  • Energize New York (2)
  • Fayette County Better Buildings Initiative (2)
  • Focus on Energy (2)
  • Illinois Home Performance with Energy Star (2)
  • Maryland Home Performance with ENERGY STAR (2)
  • Mass Save (2)
  • Puget Sound Energy (2)
  • reEnergize (2)
Residential Program Guide is a resource of the U.S. Department of Energy's Building Technologies Office.
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