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Showing results 1 - 14 of 14

Who's Got Game? Interactive Customer Engagement Strategies

Author(s)
U.S. Department of Energy
Publication Date
2017
Organizations or Programs
Consumers Energy Smart Energy Challenge,
Focus on Energy

This summary from a Better Buildings Residential Network peer exchange call focused on key challenges and opportunities to deploy interactive engagement strategies including customer segmentation, loyalty and reward programs, and gamification. It features speakers from Fiveworx, ICF International, and Cool Choices.

Resource - Topical Presentations

0 to 60: Best Practices for Accelerating Program Performance

Author(s)
U.S. Department of Energy
Publication Date
2017
Organizations or Programs
New York State Energy Research and Development Authority (NYSERDA),
Arizona Home Performance with ENERGY STAR

This summary from a Better Buildings Residential Network peer exchange call focused on implementing process improvements using lean processes, an approach of continuous improvement, use of Standardized Workforce Specifications (SWS) to improve quality, and contractor feedback tools. It features speakers from DOE, New York State Energy Research and Development Authority (NYSERDA), and Arizona Home Performance.

Resource - Topical Presentations

Better Buildings Residential Network Lessons Learned: Peer Exchange Calls No.4

Author(s)
U.S. Department of Energy
Publication Date
2015
Organizations or Programs
EnergySmart,
Bend Energy Challenge,
Mass Save,
Focus on Energy,
Enhabit

This document summarizes top marketing and outreach takeaways shared by Better Buildings Residential Network members during spring 2015 Peer Exchange Calls.

Resource - Publications

Verifying Energy Efficiency Job Creation: Current Practices and Recommendations

Author(s)
American Council for an Energy-Efficient Economy
Publication Date
2015
Organizations or Programs
New York State Energy Research and Development Authority (NYSERDA),
Tennessee Valley Authority (TVA),
Energy Right Solutions for Buisness,
Energy Right Solutions for Industry,
Efficiency Nova Scotia,
National Grid Energy Efficiency Program,
Energy Trust of Oregon,
Energy Efficiency and Renewable Energy Programs,
Enhabit,
District of Columbia Sustainable Energy Utility,
BC Hydro,
Ontario Power Authority Industrial Accelerator Program,
Elevate Energy

Among the many benefits ascribed to energy efficiency is the fact that it can help create jobs. Although this is often used to motivate investments in efficiency programs, verifying job creation benefits is more complicated than it might seem at first. This paper identifies some of the issues that contribute to a lack of consistency in attempts to verify efficiency-related job creation. It then proposes an analytically rigorous and tractable framework for program evaluators to use in future assessments.

Resource - Publications

Best Practices for Energy Retrofit Program Design: Business Models Recommendations

Author(s)
Home Performance Resource Center
Publication Date
2010
Organizations or Programs
Austin Energy,
Long Island Green Homes,
New Jersey Home Performance with ENERGY STAR,
New York State Energy Research and Development Authority (NYSERDA),
Enhabit

This paper, which is based on detailed case studies of nine existing state and local programs, presents recommendations for energy upgrade programs to facilitate industry growth and support contractor business models.

Resource - Publications

State Energy Efficiency Program Evaluation Inventory

Author(s)
U.S. Energy Information Administration
Publication Date
2013
Organizations or Programs
AEP Ohio,
Alabama Power Company,
Alleghany Power,
Alliant-IPL,
Ameren Illinois Utilities,
Ameren Missouri,
Arkansas Oklahoma Gas Corporation,
Baltimore Gas & Electric Company,
Black Hills Energy,
Board of Public Utilities,
Bonneville Power Administration,
Centerpoint Energy Arkansas Gas,
Commonwealth Edison Company (ComED),
Consumers Energy Company,
Connecticut Energy Conservation Management Board,
Delaware Sustainable Energy Utility,
Delmarva Power & Light,
Detroit Edison Company,
Michigan Consolidated Gas Company,
Dominion North Carolina Power,
DP&L,
Duke Energy,
Duquesne Light,
Efficiency Maine,
Efficiency United,
Efficiency Vermont,
Empire District Electric Company,
Entergy Arkansas,
Entergy New Orleans,
Energy Trust of Oregon,
Eummot,
Florida Public Service Commission,
Hawaii Public Utilities Commission,
Idaho Power,
Kansas City Power & Light,
Long Island Power Authority (LIPA),
Louisiana Department of Natural Resources,
NSTAR,
National Grid,
Massachusetts Cape Light Compact,
Massachusetts Department Of Energy Resources,
Massachusetts Energy Efficiency Advisory Council,
Maryland Public Service Commission,
Metropolitan Edison Company,
Michigan Electric Cooperative Association,
Mid-American Energy,
Nevada Power Company,
New Hampshire Utilities,
Northwestern Energy,
New York State Energy Research and Development Authority (NYSERDA),
Oklahoma Corporation Commission,
Oklahoma Gas and Electric Company,
Pacific Power,
PacifiCorp,
Peco Energy Company,
Pennsylvania Electric Company,
Pepco,
PNM,
Potomac Edison,
PPL Electric Utilities,
Postal Regulatory Commission (PRC),
National Association of Regulatory Utility Commissioners (NARUC),
Progress Energy Carolinas,
Maryland Public Service Commission (PSC),
Pennsylvania Public Utility Commission,
Public Utilities Commission of Ohio (PUCO),
Puget Sound Energy,
Rhode Island Energy Efficiency and Resource Management,
RMP,
Rocky Mountain Power,
Salt River Project,
Sierra Pacific Power Company,
Southern Maryland Electric Cooperative (SMECO),
SourceGas Arkansas,
South Carolina Electric & Gas,
Southwestern Gas Corporation,
Southwestern Electric Power Company,
State Corporation Commission,
Tennessee Valley Authority (TVA),
Toledo Edison,
Ohio Edison,
United Illuminating,
West Pen Power Co,
Xcel Energy
For this inventory, EIA reviewed and catalogued 329 data sources containing state energy efficiency program evaluation results into an inventory. The focus of this inventory is to support the National Energy Modeling System (NEMS) and to research cost information in state-mandated energy efficiency program evaluations.
Resource - Publications

Model Energy Efficiency Program Impact Evaluation Guide

Author(s)
U.S. Department of Energy,
U.S. Environmental Protection Agency
Publication Date
2007
Organizations or Programs
National Grid,
New York Energy $mart Program,
Focus on Energy

This guide describes a structure and several model approaches for calculating energy, demand, and emissions savings resulting from energy efficiency programs that are implemented by cities, states, utilities, companies, and similar entities.

Resource - Publications

Driving Demand for Home Energy Improvements

Author(s)
Lawrence Berkeley National Laboratory
Publication Date
2010
Organizations or Programs
City of Houston's Residential Energy Efficiency Program,
Energy Smackdown,
Hood River Conservation Project,
City of Houston's Residential Energy Efficiency Program,
Jasper Energy Efficiency Project,
Keystone Home Energy Loan Program (HELP),
Long Island Green Homes,
Marshfield Energy Challenge,
New London Resource Project,
New York State Energy Research and Development Authority (NYSERDA),
Take Charge Challenge,
Twin Cities One Stop Program,
Efficiency Vermont,
WeatherizeDC

This guide provides an assessment of various approaches to Marketing & Outreach for home energy efficiency improvements.

Resource - Publications

Wisconsin Focus on Energy 2017 Technical Reference Manual

Author(s)
The Cadmus Group, Inc.
Publication Date
2017
Organizations or Programs
Focus on Energy

This Technical Reference Manual (TRM) defines the consensus calculations of the electric and natural gas energy savings and the electric demand reductions, achieved from installing energy efficiency and renewable energy measures that are supported by Focus on Energy programs.

Resource - Program Presentations & Reports

Strategies for Improving Efficiency in Delivering Efficiency

Author(s)
Cynthia Adams, Local Energy Alliance Program,
Larry Earegood, Consumers Energy (MI),
John Schott, NYSERDA,
Gavin Hastings, Arizona Public Service,
Emily Salzberg, Washington State University Energy,
Adam Buick, Community Power Works (WA),
Bob Knight, BKi
Publication Date
2014
Organizations or Programs
Arizona Public Service (APS),
Community Power Works,
Energy Upgrade California,
Local Energy Alliance Program (LEAP),
Michigan Home Performance with ENERGY STAR,
New York State Energy Research and Development Authority (NYSERDA),
RePower Kitsap

Quick summaries of strategies various programs have used to improve the efficiency of delivering efficiency.

Resource - Program Presentations & Reports

NYSERDA Brand Cool Marketing Study Summary

Author(s)
New York State Energy Research and Development Authority (NYSERDA)
Publication Date
2011
Organizations or Programs
New York State Energy Research and Development Authority (NYSERDA)

This report summarizes a home segmentation study conducted by New York State Energy Research and Development Authority (NYSERDA). The study looked at 1,012 homeowners across New York to evaluate how they view home energy consumption, the importance they place on energy saving solutions, and why they would consider taking advantage of programs that increase energy efficiency.

Resource - Program Presentations & Reports

NYSERDA's Home Performance with ENERGY STAR Process Flow Charts

Author(s)
New York State Energy Research and Development Authority (NYSERDA)
Publication Date
2010
Organizations or Programs
New York State Energy Research and Development Authority (NYSERDA)
Two visual flow charts, one that illustrates the process starting with customer interest to final incentive payment, and another that illustrates the program's quality assurance process.
Resource - Program Materials

NYSERDA Green Jobs-Green New York Case Studies

Author(s)
New York State Energy Research and Development Authority (NYSERDA)
Publication Date
2013
Organizations or Programs
New York State Energy Research and Development Authority (NYSERDA)
Links to residential projects completed under NYSERDA's Green Jobs-Green New York (GJGNY) program.
Resource - Case Studies

NYSERDA Home Performance Case Studies

Author(s)
New York State Energy Research and Development Authority (NYSERDA)
Publication Date
2013
Organizations or Programs
New York State Energy Research and Development Authority (NYSERDA)

Links to case studies of residential projects and contractors under the New York State Energy Research and Development Authority (NYSERDA)'s Home Performance with ENERGY STAR program.

Resource - Case Studies

Content Type

  • Resource (14)

Resource Type

Program Components

  • Market Position & Business Model (2)
  • Program Design & Customer Experience (5)
  • Evaluation & Data Collection (7)
  • Marketing & Outreach (7)
  • Financing (2)
  • Contractor Engagement & Workforce Development (3)

Program Design Phases

  • Strategy Development (26)
  • Planning (31)
  • Implementation (39)
  • (-) Evaluation (14)

States or Territories

  • Alberta (1)
  • Arizona (2)
  • British Columbia (1)
  • California (2)
  • Colorado (1)
  • Illinois (1)
  • Massachusetts (1)
  • Michigan (1)
  • Minnesota (1)
  • New Jersey (1)
  • New York (5)
  • Nova Scotia (1)
  • Ohio (1)
  • Ontario (1)
  • Oregon (2)
  • Rhode Island (1)
  • Washington DC (1)
  • Wisconsin (3)

Organizations or Programs

  • Enhabit (24)
  • Connecticut Neighbor to Neighbor Energy Challenge (12)
  • Austin Energy (11)
  • Efficiency Maine (11)
  • Energy Upgrade California (11)
  • Local Energy Alliance Program (LEAP) (10)
  • (-) New York State Energy Research and Development Authority (NYSERDA) (10)
  • Southeast Energy Efficiency Alliance (SEEA) (8)
  • Greater Cincinnati Energy Alliance (GCEA) (7)
  • Michigan Saves (7)
  • EnergySmart (6)
  • EnergySmart Colorado (6)
  • National Grid (6)
  • Community Power Works (5)
  • Efficiency Vermont (5)
  • Elevate Energy (5)
  • Energize Connecticut (5)
  • Energy Impact Illinois (5)
  • Eversource (5)
  • Long Island Green Homes (5)
  • RePower Bainbridge (5)
  • RePower Kitsap (5)
  • (-) Focus on Energy (4)
  • Keystone Home Energy Loan Program (HELP) (4)
  • RePower Bremerton (4)
  • United Illuminating (4)
  • Arizona Public Service (APS) (3)
  • Denver Energy Challenge (3)
  • Energize Phoenix (3)
  • EnergyWorks (3)
  • Low Income Energy Efficiency (LIEE) Program (3)
  • Mass Save (3)
  • NeighborWorks of Western Vermont (3)
  • NOLA WISE (3)
  • Solar and Energy Loan Fund (SELF) (3)
  • AEP Ohio (2)
  • Be SMART (2)
  • BeSmart Maryland (2)
  • BetterBuildings for Michigan (2)
  • CharlestonWISE (2)
  • Efficiency Nova Scotia (2)
  • emPowerSBC (2)
  • Energize New York (2)
  • Energy Trust of Oregon (2)
  • Maryland Home Performance with ENERGY STAR (2)
  • New Jersey Clean Energy Program (2)
  • Puget Sound Energy (2)
  • Sacramento Municipal Utility District (SMUD) (2)
  • ShopSmart with JEA (2)
  • Texas LoanSTAR (2)
Residential Program Guide is a resource of the U.S. Department of Energy's Building Technologies Office.
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