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Recognize and reward good contractor performance

Many programs used the information they gathered through their quality assurance efforts to recognize contractors that deliver consistent, high-quality work. Rewarding good contractor performance can help you build trust, strengthen partnerships, and boost workforce morale. You can incentivize...
Tips for Success

Contractor Sales Training

Author(s)
U.S. Department of Energy
Publication Date
2012
Organizations or Programs
EnergyWorks,
Efficiency Maine,
BetterBuildings for Michigan

This peer exchange call summary focused on sales training assistance programs for contractors.

Resource - Topical Presentations

Reactions to the Residential Retrofit Roundtable Recommendations

Author(s)
Richard Faesy and Chris Kramer, Energy Futures Group (Prepared for the Energy Foundation)
Publication Date
2013
Organizations or Programs
Enhabit,
Michigan Saves,
BetterBuildings for Michigan,
Local Energy Alliance Program (LEAP),
NeighborWorks H.E.A.T. Squad,
Energy Works,
Keystone Home Energy Loan Program (HELP),
Efficiency Maine,
Greater Cincinnati Energy Alliance (GCEA)

This report explores the approaches and research needs identified in the Building Retrofit Industry and Market (BRIM) Initiative through in-depth discussion with residential energy upgrade experts including a discussion of Marketing & Outreach and the program/contractor interface.

Resource - Publications

Strategies for Improving Efficiency in Delivering Efficiency

Author(s)
Cynthia Adams, Local Energy Alliance Program,
Larry Earegood, Consumers Energy (MI),
John Schott, NYSERDA,
Gavin Hastings, Arizona Public Service,
Emily Salzberg, Washington State University Energy,
Adam Buick, Community Power Works (WA),
Bob Knight, BKi
Publication Date
2014
Organizations or Programs
Arizona Public Service (APS),
Community Power Works,
Energy Upgrade California,
Local Energy Alliance Program (LEAP),
Michigan Home Performance with ENERGY STAR,
New York State Energy Research and Development Authority (NYSERDA),
RePower Kitsap

Quick summaries of strategies various programs have used to improve the efficiency of delivering efficiency.

Resource - Program Presentations & Reports

AZ Home Performance Contractor Requirements

Author(s)
Arizona Home Performance with ENERGY STAR
Publication Date
2010
Organizations or Programs
Arizona Home Performance with ENERGY STAR,
Southwest Gas,
Arizona Public Service (APS),
Salt River Project (SRP)

The AZ Home Performance with ENERGY STAR program (AZHPwES) requires that participating contractors demonstrate a high level of building science knowledge and maintain the highest standards of technical performance and customer service as described in the contractor requirements.

Resource - Program Materials

Improving Quality Through Performance Metrics

Author(s)
U.S. Department of Energy
Publication Date
2012
Organizations or Programs
BetterBuildings for Michigan

This video explains how Better Buildings for Michigan's performance metrics and quality assurance enabled them to encourage high-performing contractors, to help underperforming contractors improve, and ultimately to dismiss some contractors.

Resource - Case Studies

Content Type

  • Resource (5)
  • Tips for Success (1)

Resource Type

Program Components

  • Market Position & Business Model (1)
  • Program Design & Customer Experience (6)
  • Evaluation & Data Collection (4)
  • Marketing & Outreach (14)
  • Financing (7)
  • (-) Contractor Engagement & Workforce Development (6)

Program Design Phases

  • Strategy Development (4)
  • Planning (3)
  • Implementation (4)
  • Evaluation (2)

States or Territories

  • Arizona (3)
  • Maine (1)
  • Maryland (1)
  • Michigan (2)
  • Oregon (2)
  • Pennsylvania (1)
  • Virginia (1)

Organizations or Programs

  • Enhabit (13)
  • New York State Energy Research and Development Authority (NYSERDA) (12)
  • Community Power Works (11)
  • Efficiency Maine (10)
  • Austin Energy (6)
  • Energy Impact Illinois (6)
  • RePower Kitsap (5)
  • Local Energy Alliance Program (LEAP) (4)
  • Michigan Saves (4)
  • NeighborWorks H.E.A.T. Squad (4)
  • RePower Bainbridge (4)
  • (-) Arizona Public Service (APS) (3)
  • (-) BetterBuildings for Michigan (3)
  • Energy Upgrade California (3)
  • Long Island Green Homes (3)
  • NeighborWorks of Western Vermont (3)
  • RePower Bremerton (3)
  • Southeast Energy Efficiency Alliance (SEEA) (3)
  • Bridging the Gap (2)
  • Efficiency Vermont (2)
  • Energize Connecticut (2)
  • EnergySmart Colorado (2)
  • Energy Trust of Oregon (2)
  • Fayette County Better Buildings Initiative (2)
  • Keystone Home Energy Loan Program (HELP) (2)
  • Knoxville Extreme Energy Makeover (2)
  • Nexus Energy Center (2)
  • reEnergize (2)
  • Arizona Home Performance with ENERGY STAR (1)
  • BetterBuildings for Greensboro (1)
  • Build It Green (1)
  • Chapel Hill WISE (1)
  • Community Energy Challenge (1)
  • Connecticut Neighbor to Neighbor Energy Challenge (1)
  • Consumers Energy (1)
  • Efficiency Nova Scotia (1)
  • Elevate Energy (1)
  • Energize Bedford (1)
  • Energize New York (1)
  • Energize Phoenix (1)
  • EnergySmart (1)
  • EnergyWorks (1)
  • EnergyWorks KC (1)
  • Greater Cincinnati Energy Alliance (GCEA) (1)
  • Illinois Home Performance with Energy Star (1)
  • New Jersey Home Performance with ENERGY STAR (1)
  • New Mexico Energy$mart (1)
  • Southwest Gas (1)
  • SustainableWorks (1)
  • Wisconsin Energy Conservation Corporation (WECC) (1)
Residential Program Guide is a resource of the U.S. Department of Energy's Building Technologies Office.
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