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Provide information to help customers pick the right contractor

Early on, many Better Buildings Neighborhood Program partners focused on providing customers with a range of contractors to choose from, while providing contractors with access to customers. Customer feedback received by some programs, however, indicated that customers were confused or overwhelmed...
Tips for Success

Adapt messages to your primary target audience’s needs

Many programs found that market research can help identify, segment, and characterize audiences to understand how to prioritize them. A comprehensive evaluation of over 140 programs across the United States found that programs had greater success when they identified specific target populations...
Tips for Success

Strategies for Improving Efficiency in Delivering Efficiency

Author(s)
Cynthia Adams, Local Energy Alliance Program,
Larry Earegood, Consumers Energy (MI),
John Schott, NYSERDA,
Gavin Hastings, Arizona Public Service,
Emily Salzberg, Washington State University Energy,
Adam Buick, Community Power Works (WA),
Bob Knight, BKi
Publication Date
2014
Organizations or Programs
Arizona Public Service (APS),
Community Power Works,
Energy Upgrade California,
Local Energy Alliance Program (LEAP),
Michigan Home Performance with ENERGY STAR,
New York State Energy Research and Development Authority (NYSERDA),
RePower Kitsap

Quick summaries of strategies various programs have used to improve the efficiency of delivering efficiency.

Resource - Program Presentations & Reports

Seattle Community Power Works Fall 2012 Progress Report

Author(s)
Washington State University Energy Program
Publication Date
2012
Organizations or Programs
Community Power Works
This mid-program evaluation includes extensive analysis of program sectors, including results of surveys of participants, and summarizes lessons learned to date.
Resource - Program Presentations & Reports

Better Buildings for Michigan Neighborhood Sweep Summary Report

Author(s)
BetterBuildings for Michigan
Publication Date
2011
Organizations or Programs
BetterBuildings for Michigan
This report summarizes the results of five neighborhood sweeps, covering more than 2,000 households in Michigan.
Resource - Program Presentations & Reports

Effective Incentive Structures: Michigan

Author(s)
Mary Templeton, BetterBuildings for Michigan
Publication Date
2012
Organizations or Programs
BetterBuildings for Michigan

Presentation on how Michigan Saves realigned its incentives to encourage more projects with significant energy savings potential.

Resource - Program Presentations & Reports

Community Power Works Monthly Indicator Dashboard, March 2015

Author(s)
Community Power Works
Publication Date
2015
Organizations or Programs
Community Power Works

The Community Power Works program in Seattle, WA uses a program dashboard to track progress against targets. This is an example dashboard from March 2015, which is updated on a monthly basis with progress toward goals for sign-ups, energy audits, home energy upgrades, and energy savings.

Resource - Program Materials

Content Type

  • Resource (5)
  • Tips for Success (2)

Resource Type

Program Components

  • Market Position & Business Model (1)
  • Program Design & Customer Experience (4)
  • Evaluation & Data Collection (4)
  • Marketing & Outreach (3)
  • Financing (3)
  • Contractor Engagement & Workforce Development (3)

Program Design Phases

  • Overview (2)
  • Strategy Development (18)
  • Planning (19)
  • Implementation (18)
  • (-) Evaluation (7)

States or Territories

  • Arizona (1)
  • California (1)
  • Florida (1)
  • Illinois (1)
  • Maine (1)
  • Maryland (1)
  • Michigan (2)
  • New York (1)
  • Oregon (1)
  • Texas (1)
  • Washington (4)

Organizations or Programs

  • Enhabit (24)
  • Connecticut Neighbor to Neighbor Energy Challenge (12)
  • Austin Energy (11)
  • Efficiency Maine (11)
  • Energy Upgrade California (11)
  • Local Energy Alliance Program (LEAP) (10)
  • New York State Energy Research and Development Authority (NYSERDA) (10)
  • Southeast Energy Efficiency Alliance (SEEA) (8)
  • Greater Cincinnati Energy Alliance (GCEA) (7)
  • Michigan Saves (7)
  • EnergySmart (6)
  • EnergySmart Colorado (6)
  • National Grid (6)
  • (-) Community Power Works (5)
  • Efficiency Vermont (5)
  • Elevate Energy (5)
  • Energize Connecticut (5)
  • Energy Impact Illinois (5)
  • Eversource (5)
  • Long Island Green Homes (5)
  • RePower Bainbridge (5)
  • RePower Kitsap (5)
  • Focus on Energy (4)
  • Keystone Home Energy Loan Program (HELP) (4)
  • RePower Bremerton (4)
  • United Illuminating (4)
  • Arizona Public Service (APS) (3)
  • Denver Energy Challenge (3)
  • Energize Phoenix (3)
  • EnergyWorks (3)
  • Low Income Energy Efficiency (LIEE) Program (3)
  • Mass Save (3)
  • NeighborWorks of Western Vermont (3)
  • NOLA WISE (3)
  • Solar and Energy Loan Fund (SELF) (3)
  • AEP Ohio (2)
  • Be SMART (2)
  • BeSmart Maryland (2)
  • (-) BetterBuildings for Michigan (2)
  • CharlestonWISE (2)
  • Efficiency Nova Scotia (2)
  • emPowerSBC (2)
  • Energize New York (2)
  • Energy Trust of Oregon (2)
  • Maryland Home Performance with ENERGY STAR (2)
  • New Jersey Clean Energy Program (2)
  • Puget Sound Energy (2)
  • Sacramento Municipal Utility District (SMUD) (2)
  • ShopSmart with JEA (2)
  • Texas LoanSTAR (2)
Residential Program Guide is a resource of the U.S. Department of Energy's Building Technologies Office.
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