Early on, many Better Buildings Neighborhood Program partners focused on providing customers with a range of contractors to choose from, while providing contractors with access to customers. Customer feedback received by some programs, however, indicated that customers were confused or overwhelmed...
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Some programs provide customers with a “certificate of completion” to recognize and reward homeowners’ accomplishment in completing an upgrade. Visible awards or affirmation, such as yard signs, window stickers, or favorable comparisons to neighbors can motivate homeowners to undertake upgrades...
Publication Date
Organizations or Programs
Eversource Energy Home Energy Reports program,
National Grid Home Energy Reports program
This summary from a Better Buildings Residential Network peer exchange call focused on fostering behavior change in the energy efficiency market.