Measuring performance at key points in the upgrade process (e.g., assessments, conversion rates, and financing applications) has helped programs understand where their processes are working smoothly and where they are not. This information has helped them continuously improve their program design...
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Following up on leads that result from your marketing and outreach efforts quickly and consistently will help your program convert them from interested parties to satisfied customers. Many programs found a sizable drop-off in action if they or their contractors were not able to follow up within a...
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Organizations or Programs
BetterBuildings for Greensboro
This presentation provides an overview of the lending RFP issued by the city of Greensboro's Better Buildings Program, including a description of the roles and responsibilities for the city and its financial partners.
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Organizations or Programs
BetterBuildings for Greensboro
A sample RFP from Greensboro, North Carolina, for energy efficiency loan products.
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Organizations or Programs
BetterBuildings for Greensboro
Example of a program design flowchart showing key steps and relationships for the energy efficiency program in Greensboro, North Carolina.