Login or sign up to subscribe and save content.

Residential Program Solution Center

Quick Links Results

Conduct one-on-one outreach where people gather and help them take action right away

Establish collaborative partnerships with contractors and communicate with them early and often

Hire staff with financing skills and knowledge

Keep the program simple for your customers

Maintain a sufficient workforce from program launch into program maturity

Provide information to help customers pick the right contractor

Recognize and reward good contractor performance

When partnering with lenders through a request for proposal (RFP), establish a clear process and remain flexible