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Offer homeowners multiple types of assessments

Several successful residential energy efficiency programs offered multiple types of home energy assessments to appeal to a wider spectrum of homeowner interests and needs. These ranged from online home assessments to brief walk-throughs to full diagnostic testing. A comprehensive evaluation of over...
Tips for Success

Provide information to help customers pick the right contractor

Early on, many Better Buildings Neighborhood Program partners focused on providing customers with a range of contractors to choose from, while providing contractors with access to customers. Customer feedback received by some programs, however, indicated that customers were confused or overwhelmed...
Tips for Success

Establish collaborative partnerships with contractors and communicate with them early and often

Contractors are more likely to serve as program champions when the program engages with them throughout program design, delivery, and improvement. Your contractors are the primary contact points with your customers, and the quality of their interactions and services strongly influences how customers...
Tips for Success

Provide adequate time for data system development and testing

Many Better Buildings Neighborhood Program partners found that setting up their information technology (IT) systems early in the program design stage ensured that data terms and data entry procedures were consistently applied by all system users. Reaching agreement with stakeholders (e.g...
Tips for Success

Make sure there are enough customers in your target market to meet your goals and attract partners

Many programs that focused on a specific neighborhood or other small geographic areas have found it difficult to generate enough customer interest, partner interest, and upgrade activity to meet program goals. Regional or statewide approaches are often more attractive to contractors, lenders...
Tips for Success

Keep the program simple for your customers

Given all of the other things that compete for your audience’s attention, it is critical that program participation steps are straightforward and easy to understand. Many programs have found that complexity makes it harder for interested homeowners to complete upgrade projects. These programs have...
Tips for Success

Beyond the Light Touch: Next Steps for Improving Energy Efficiency in Multi-Family Affordable Housing

Author(s)
U.S. Environmental Protection Agency
Publication Date
2016
Organizations or Programs
Elevate Energy

This webcast in a multi-part series highlighting efforts by state and local agencies, non-profits, and utilities to bring energy efficiency and renewable energy (EE/RE) to low-income communities.

Resource - Topical Presentations

Targeted Marketing and Program Design for Low- and Moderate-Income Households

Author(s)
U.S. Department of Energy
Publication Date
2011
Organizations or Programs
Indianapolis Better Buildings Program,
RePower Kitsap,
RePower Bainbridge,
RePower Bremerton

This peer exchange call summary focused on what energy efficiency programs are doing to target low- and moderate-income households.

Resource - Topical Presentations

Strategies to Address Split Incentives in Multifamily Buildings

Author(s)
U.S. Department of Energy
Publication Date
2012
Organizations or Programs
RePower Bremerton

This peer exchange call summary focused on strategies and challenges of working with rental property owners and tenants on multifamily upgrades.

Resource - Topical Presentations

Do-It-Yourself Projects

Author(s)
U.S. Department of Energy
Publication Date
2012
Organizations or Programs
Neighborworks H.E.A.T Squad,
RePower Bainbridge

This peer exchange call summary focused on the challenges, benefits, quality assurance methods and incorporation of do-it-yourself projects into programs.

Resource - Topical Presentations

Small Town Energy Program (STEP) Toolkit

Author(s)
Small Town Energy Program
Publication Date
2013

The Small Town Energy Program (STEP) toolkit gives a complete overview of STEP from planning to implementation. It also includes access to a wide variety of materials developed by the program, including: local asset materials, partner materials, personnel materials, program administrative materials, outreach materials, and surveys. STEP has posted these toolkit documents with the hope that it will assist other small towns and communities in building and running more energy efficiency programs.

Resource - Tools & Calculators

Non-Energy Benefits / Non-Energy Impacts (NEBs/NEIs) and Their Role & Values in Cost-effectiveness Tests: State of Maryland

Author(s)
Natural Resources Defense Council
Publication Date
2014
This study is a review of non-energy benefits related to residential weatherization programs. The study estimates the value, in dollar and percentage terms, of non-energy benefits from weatherization programs, and summarizes the ranges and typical values for non-energy benefits. Recommendations for a non-energy benefits strategy for Maryland are provided.
Resource - Publications

Residential Behavior Based Energy Efficiency Program Profiles

Author(s)
Bonneville Power Administration
Publication Date
2011

This report summarizes research assessing national and regional residential behavior-based energy efficiency (BBEE) programs and activities to identify best practices. The report emphasizes that a basic foundation for behavior change is providing energy consumers with feedback on their energy consumption, with customer engagement strategies and tactics employed to get customers to take action and drive greater levels of energy savings.

Resource - Publications

Behavior Change Programs: Status and Impact

Author(s)
American Council for an Energy-Efficient Economy
Publication Date
2016
Organizations or Programs
Vermont Home Energy Challenge,
Efficiency Nova Scotia,
Narragansett EnergyWise,
Cool California Challenge,
San Diego Energy Challenge,
Narragansett Residential New Construction Program

Utilities and regulators increasingly rely on behavior change programs as essential parts of their demand side management (DSM) portfolios. This report evaluates the effectiveness of currently available programs, focusing on programs that have been assessed for energy savings. This report focuses on behavior change programs that primarily rely on social-science-based strategies instead of traditional approaches such as incentives, rebates, pricing, or legal and policy strategies. The objective is to help program administrators choose effective behavior change programs for their specific purposes.

Resource - Publications

Sustainable Funding and Business Case for GHHI Home Interventions for Asthma Patients

Author(s)
Green & Healthy Homes Initiative
Publication Date
2016

This report identifies sustainable funding sources for asthma-related home interventions. It examines the business case and return on investment for interventions that remedy triggers that can exacerbate asthma.

Resource - Publications

Exploring Potential Impacts of Weatherization and Healthy Homes Interventions on Asthma-related Medicaid Claims and Costs in a Small Cohort in Washington State

Author(s)
Oak Ridge National Laboratory
Publication Date
2015

This report presents results from an analysis of asthma-related health benefits of health and home performance interventions using data collected from 49 households in Northwestern Washington State from 2006 to 2013.

Resource - Publications

Green & Healthy Homes Initiative: Improving Health, Economic, and Social Outcomes Through Integrated Housing Intervention

Author(s)
Environmental Justice
Publication Date
2014

This paper found that improved health outcomes and more stable, productive homes in primarily African American, low-income neighborhoods are related to the mitigation of asthma triggers and home-based environmental health hazards and that upstream investments in low-income housing have the potential for generating sustainable returns on investment and cost savings related to improved health, productivity gains, and wealth retention due to energy conservation.

Resource - Publications

Non-Energy Benefits / Non-Energy Impacts (NEBs/NEIs) and Their Role & Values in Cost-effectiveness Tests: State of Maryland

Author(s)
Natural Resources Defense Council
Publication Date
2014

This study is a review of non-energy benefits related to residential weatherization programs. The study estimates the value, in dollar and percentage terms, of non-energy benefits from weatherization programs, and summarizes the ranges and typical values for non-energy benefits. Recommendations for a non-energy benefits strategy for Maryland are provided.

Resource - Publications

Effect of Weatherization Combined With Community Health Worker In-Home Education on Asthma Control

Author(s)
American Journal of Public Health
Publication Date
2014

This study assesses the benefits of adding health and home performance to a community health worker education program on asthma control in King County, Washington, from October 2009 to September 2010. The study compared group homes receiving community health worker education on health and home performance benefits and interventions with historical comparison group homes receiving only education on asthma control. Over the study period, the percentage of study group children with not-well-controlled or very poorly controlled asthma decreased more than the comparison group.

Resource - Publications

More Savings for More Residents: Progress in Multifamily Housing Energy Efficiency

Author(s)
American Council for an Energy-Efficient Economy
Publication Date
2017

This report updates ACEEE's 2013 assessment of multifamily energy efficiency programs in US metropolitan areas with the most multifamily households. Using housing, policy, and utility-sector data from 2014 and 2015, this report documents how these programs have changed in the context of dynamic housing markets and statewide policy environments. The report also offers an analysis of the number, spending, offerings, and targeted participants of current programs and their potential for further expansion.

Resource - Publications

Northeast/Mid-Atlantic Air-Source Heat Pump Market Transformation Strategies Report

Author(s)
Northeast Energy Efficiency Partnerships, Inc.
Publication Date
2016

Residential air-source heat pumps (ASHP) are a heating and air-conditioning technology that use electricity to provide a combination of space heating and cooling to homes. A new generation of ASHPs has come to market over the past five years. This report evaluates the key market barriers as well as potential opportunities to leverage. Based on an assessment of the regional ASHP market, it is clear that while ASHPs have established a viable and growing market, there remains a significant opportunity to further accelerate adoption of the technology and in the process achieve energy and cost savings to the Northeast and Mid-Atlantic region.

Resource - Publications

Putting Your Money Where Your Meter Is: A study of pay for performance energy efficiency programs in the United States

Author(s)
Natural Resources Defense Council
Publication Date
2017

This report examines the history of pay-for-performance (P4P) energy efficiency approaches. As the report describes, there is a diverse spectrum of pay-for-performance programs but, at the most basic level, these programs track and reward energy savings as they occur, usually by examining data from a building's energy meters -- as opposed to the more common approach of estimating savings in advance of installation and offering upfront rebates or incentives in a lump-sum payment. The report finds that P4P has some important opportunities for increasing energy savings, but also key limitations that will need to be better understood through piloting and experimentation.

Resource - Publications

Catalyzing Efficiency: Unlocking Energy Information and Value in Apartment Buildings

Author(s)
Institute for Market Transformation
Publication Date
2016
Organizations or Programs
Elevate Energy,
Austin Energy,
New York State Energy Research and Development Authority (NYSERDA),
Mass Save,
City of New York’s Retrofit Accelerator,
Seattle RENEW Multi-Family Housing Program

This report explores how governments and energy efficiency implementers could help stakeholders better analyze and act upon building performance data to unlock savings.

Resource - Publications

Home RX: The Health Benefits of Home Performance

Author(s)
U.S. Department of Energy
Publication Date
2016

This literature review describes what is currently known about the occupant health benefits resulting from residential energy efficiency or work that is consistent with home performance upgrades. Of particular interest are the occupant health impacts associated with work typically conducted by the home performance industry, such as: air sealing and insulation; properly-sized, selected, matched, and installed energy efficient heating, ventilation, and air conditioning (HVAC) systems; identification and correction of moisture problems; proper whole house and room ventilation; lighting; and additional services including the replacement of appliances; measurement and installation of whole house and room air filtration systems (e.g., air purifiers); and basic pest exclusion. The intent of this literature review is to examine research that assessed work that would not be expected to harm residents or the workers.

Resource - Publications

Building Better Energy Efficiency Programs for Low-Income Households

Author(s)
American Council for an Energy-Efficient Economy
Publication Date
2016
Organizations or Programs
Efficiency Vermont

This report details opportunities for scaling up program activity and increasing savings from programs reaching the people who need it most. It discussed best practices from existing programs for overcoming many of the key challenges that program administrators face, including how to address housing deficiencies that prevent energy efficiency upgrades, how to address cost effectiveness challenges, and how to serve hard-to-reach households.

Resource - Publications

Lifting the High Energy Burden in America's Largest Cities: How Energy Efficiency Can Improve Low-Income and Underserved Communities

Author(s)
American Council for an Energy-Efficient Economy
Publication Date
2016

Energy burden is the percentage of household income spent on home energy bills. In this report, ACEEE, along with the Energy Efficiency for All coalition, measures the energy burden of households in 48 of the largest American cities. The report finds that low-income, African-American, Latino, low-income multifamily, and renter households all spend a greater proportion of their income on utilities than the average family. The report also identifies energy efficiency as an underutilized strategy that can help reduce high energy burdens by as much as 30%. Given this potential, the report goes on to describe policies and programs to ramp up energy efficiency investments in low-income and underserved communities.

Resource - Publications

Saving Energy Improves Americans' Health and the Environment

Author(s)
American Council for an Energy-Efficient Economy
Publication Date
2016

Energy efficiency is good for you--and for the air you breathe, the water you drink, and the community in which you live. This fact sheet shows how saving energy reduces air and water pollution and conserves natural resources, which in turn creates a healthier living environment for people everywhere. It includes the stories of a family in Pennsylvania and a hospital in Florida.

Resource - Publications

Certified Home Performance: Assessing the Market Impacts of Third Party Certification on Residential Properties

Author(s)
Earth Advantage Institute
Publication Date
2009

The report presents an analysis of the market performance of third-party certified sustainable residential properties in the Portland and Seattle metropolitan areas. In each location, a sample of third-party certified homes was selected and comparable homes were found. The author documents that certified homes in the Seattle metro area sold at a price premium of 9.6% when compared to noncertified counterparts.

Resource - Publications

Ratepayer-Funded Low-Income Energy Programs: Performance and Possibilities

Author(s)
APPRISE Inc.
Publication Date
2007

The purpose of this study is to furnish comprehensive information on ratepayer-funded low-income energy programs. This study includes information on and analysis of the energy needs of low-income households, the legal and regulatory framework supporting ratepayer-funded programs, program design options, and the findings from evaluations of program effectiveness.

Resource - Publications

Energy and Environment Guide to Action: State Policies and Best Practices for Advancing Energy Efficiency, Renewable Energy, and Combined Heat and Power

Author(s)
U.S. Environmental Protection Agency
Publication Date
2015

The Guide to Action provides in-depth information about over a dozen policies and programs that states are using to meet their energy, environmental, and economic objectives with energy efficiency, renewable energy, and combined heat and power. Each policy description is based on states’ experiences in designing and implementing policies, as documented in existing literature and shared through peer-exchange opportunities provided to states by EPA’s State Climate and Energy Program.

Resource - Publications

A Changing Landscape: The Regional Roundup of Energy Efficiency Policy in the Northeast and Mid-Atlantic States

Author(s)
Northeast Energy Efficiency Partnerships, Inc.
Publication Date
2015

This report represents NEEP’s annual assessment of the major policy developments of 2014, as well as its look into the immediate future, where NEEP gauge states’ progress toward capturing cost-effective energy efficiency as a first-order resource. While looking at the region as a whole, NEEP also provides summary and analysis of some of the biggest building energy efficiency successes and setbacks from Maine to Maryland — including significant energy efficiency legislation and regulations and changes in funding levels for energy efficiency programs.

Resource - Publications

Aligning Utility Incentives with Investment in Energy Efficiency

Author(s)
National Action Plan for Energy Efficiency
Publication Date
2007

This report describes the effects of utility spending on efficiency programs, how those effects could constitute barriers to investment in energy efficiency, and how policy mechanisms can reduce these barriers.

Resource - Publications

Setting Energy Savings Targets for Utilities

Author(s)
State and Local Energy Efficiency Action Network
Publication Date
2011

This report helps policymakers understand how electric and natural gas utilities can achieve greater efficiency by establishing numeric energy savings targets and goals for energy efficiency programs.

Resource - Publications

Using Integrated Resource Planning to Encourage Investment in Cost-Effective Energy Efficiency

Author(s)
State and Local Energy Efficiency Action Network
Publication Date
2011

This report describes how utility planning processes that allow demand-side resources to compete with supply-side resources can promote cost-effective energy efficiency.

Resource - Publications

Who Should Deliver Ratepayer-Funded Energy Efficiency? A 2011 Update

Author(s)
Regulatory Assistance Project
Publication Date
2011

This report identifies and discusses factors that should be considered in evaluating model choices for administering and implementing ratepayer funded energy efficiency programs.

Resource - Publications

Northwest Residential Building Stock Assessment

Author(s)
Northwest Energy Efficiency Alliance
Publication Date
2014

This report is a comprehensive research study of energy efficiency in Northwest residential buildings. It includes a metering study, a single-family report, a manufactured homes report, and a multi-family report. In addition, it includes state-by-state energy use reports, as well as end-use consumption data.

Resource - Publications

Washington Single-Family Homes: State Summary Statistics

Author(s)
Northwest Energy Efficiency Alliance
Publication Date
2014

Developed as part of the Residential Building Stock Assessment (RBSA), this report provides overall housing utility and energy statistics for Washington, and details the type and efficiency of various components such as windows, insulation, appliances and type of heating fuel used in homes with each region of the state.

Resource - Publications

Energy Island: A Guide to Creating Your Island Energy Challenge

Author(s)
RePower Bainbridge,
Conservation Services Group,
U.S. Department of Energy
Publication Date
2014
Organizations or Programs
RePower Kitsap,
RePower Bainbridge,
RePower Bremerton
This guide is designed to serve as a "how-to" reference for island communities (or small, similarly sized, more isolated communities) that want to develop and implement a residential energy-efficiency and conservation program. The purpose of this guide is to help communities chart a course for successful program development based on the lessons learned during implementation and operation of RePower Bainbridge, an energy-efficiency program on Bainbridge Island, Washington.
Resource - Publications

RePower Program -- People Will Talk: Making Energy Efficiency a Neighborhood Issue

Author(s)
Helen Biersack, RePower
Publication Date
2012
Organizations or Programs
RePower Kitsap,
RePower Bainbridge,
RePower Bremerton
This presentation describes Washington's RePower program and lessons learned on community engagement as a driver of demand.
Resource - Program Presentations & Reports

Going Deep Green: A Whole House Approach: Lessons Learned

Author(s)
Kellie Stickney, SustainableWorks
Publication Date
2012
Organizations or Programs
SustainableWorks
Presentation on the SustainableWorks non-profit general contractor model for supporting energy upgrades in Washington state and lessons learned for implementing a whole house approach.
Resource - Program Presentations & Reports

Seattle Community Power Works Implementation Plan

Author(s)
Community Power Works
Publication Date
2011
Organizations or Programs
Community Power Works
Example of an implementation plan developed by Seattle's Community Power Works at the beginning of the implementation of its Better Buildings Neighborhood Program.
Resource - Program Materials

Energy Advisors Build Trust

Author(s)
U.S. Department of Energy
Publication Date
2014
Organizations or Programs
RePower Kitsap,
RePower Bainbridge,
RePower Bremerton

In this video interview segment, Yvonne Kraus of Conservation Services Group describes how energy advisors were an important strategy for building trust with customers in the community.

Resource - Case Studies

Partnerships Can Benefit Energy Efficiency Programs and Utilities

Author(s)
U.S. Department of Energy
Publication Date
2012
Organizations or Programs
RePower Kitsap,
RePower Bainbridge,
RePower Bremerton

In this video interview segment, Yvonne Kraus of Conservation Services Group describes how program and utility partnerships can co-benefit each other.

Resource - Case Studies

Spotlight on Seattle, Washington: Community Partnerships Work to Extend Program Reach

Author(s)
U.S. Department of Energy
Publication Date
2011
Organizations or Programs
Community Power Works
This case study shares how Seattle's Community Power Works engaged a vast network of partners to build on existing capacity and knowledge, extending the reach of its program in a short period of time.
Resource - Case Studies

Content Type

  • Resource (38)
  • Tips for Success (6)

Resource Type

Program Components

  • Market Position & Business Model (20)
  • (-) Program Design & Customer Experience (44)
  • Evaluation & Data Collection (12)
  • Marketing & Outreach (24)
  • Financing (13)
  • Contractor Engagement & Workforce Development (14)

Program Design Phases

  • (-) Overview (4)
  • (-) Strategy Development (44)
  • Planning (39)
  • Implementation (42)
  • Evaluation (19)

States or Territories

  • Alabama (3)
  • Alaska (2)
  • Arizona (12)
  • Arkansas (7)
  • British Columbia (2)
  • California (41)
  • Colorado (30)
  • Connecticut (19)
  • DC (1)
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  • District of Columbia (1)
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  • Kentucky (5)
  • Louisiana (3)
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  • (-) Maryland (17)
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  • New York (33)
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  • Ohio (9)
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  • Oregon (37)
  • Pennsylvania (18)
  • Rhode Island (10)
  • South Carolina (5)
  • Tennessee (3)
  • Texas (26)
  • Utah (9)
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  • Virginia (8)
  • (-) Washington (33)
  • Washington D.C. (1)
  • Washington DC (7)
  • West Virginia (1)
  • Wisconsin (14)
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Organizations or Programs

  • RePower Bainbridge (8)
  • RePower Bremerton (6)
  • RePower Kitsap (6)
  • Community Power Works (4)
  • Enhabit (4)
  • Austin Energy (2)
  • Be SMART (2)
  • Elevate Energy (2)
  • EnergySmart (2)
  • Beacon Communities Project (1)
  • City of New York’s Retrofit Accelerator (1)
  • Cool California Challenge (1)
  • Efficiency Maine (1)
  • Efficiency Nova Scotia (1)
  • Efficiency Vermont (1)
  • Energize New York (1)
  • Energize Phoenix (1)
  • Energy Impact Illinois (1)
  • EnergySmart Colorado (1)
  • Indianapolis Better Buildings Program (1)
  • Long Island Green Homes (1)
  • Maryland Home Performance with ENERGY STAR (1)
  • Mass Save (1)
  • Narragansett EnergyWise (1)
  • Narragansett Residential New Construction Program (1)
  • Neighborworks H.E.A.T Squad (1)
  • NeighborWorks of Western Vermont (1)
  • New York State Energy Research and Development Authority (NYSERDA) (1)
  • San Diego Energy Challenge (1)
  • Seattle RENEW Multi-Family Housing Program (1)
  • SustainableWorks (1)
  • Vermont Home Energy Challenge (1)
Residential Program Guide is a resource of the U.S. Department of Energy's Building Technologies Office.
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