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Green with Envy: Neighbor Comparisons and Social Norms in Five Home Energy Report Programs

Author(s)
Kira Ashby and Hilary Forster, Consortium for Energy Efficiency,
Bruce Ceniceros, Sacramento Municipal Utility District,
Bobbi Wilhelm, Puget Sound Energy,
Kim Friebel, Commonwealth Edison,
Rachel Henschel, National Grid,
Shahana Samiullah, Southern California Edison
Publication Date
2012
Organizations or Programs
National Grid,
Southern California Edison,
Puget Sound Energy,
Sacramento Municipal Utility District (SMUD),
Commonwealth Edison Company (ComED)

This paper explores ways in which program administrators are using social norms to spur behavior change and, as a result, curb energy use. In recent years, home energy reports (HER) programs have applied the concept of social norms to the energy efficiency context. These feedback programs inform customers of how their energy consumption compares to their neighbors' and provide other information about their usage, with the goal of enticing customers to change their energy use behavior to improve their relative neighborhood ranking.

Resource - Publications

Big Savers: Experiences and Recent History of Program Administrators Achieving High Levels of Electric Savings

Author(s)
American Council for an Energy-Efficient Economy
Publication Date
2016
Organizations or Programs
Arizona Public Service,
Northern States Power,
Commonwealth Edison Company (ComED),
Efficiency Vermont,
Energy Trust of Oregon,
Eversource Energy,
Fort Collins Utilities,
Narragansett Electric,
National Grid Massachusetts,
Otter Tail Power,
Pacific Gas and Electric,
Southern California Edison,
Seattle City Light,
Tucson Electric Power

Energy efficiency savings have grown substantially in the past ten years, and national leaders in program administration have emerged as savings levels have increased. This report reviews annual program performance for 14 leading energy efficiency program administrators, with a focus on costs, electricity savings, cost effectiveness, and portfolio design.

Resource - Publications

Content Type

  • Resource (2)

Resource Type

Program Components

  • Program Design & Customer Experience (2)
  • Evaluation & Data Collection (1)
  • Marketing & Outreach (1)

Program Design Phases

  • Planning (1)
  • (-) Implementation (2)
  • (-) Evaluation (1)

States or Territories

  • Arizona (1)
  • California (2)
  • Colorado (1)
  • (-) Illinois (2)
  • (-) Massachusetts (2)
  • Minnesota (1)
  • Oregon (1)
  • Rhode Island (1)
  • Vermont (1)
  • Washington (2)

Organizations or Programs

  • Energy Impact Illinois (18)
  • Elevate Energy (14)
  • New York State Energy Research and Development Authority (NYSERDA) (8)
  • Enhabit (6)
  • Mass Save (6)
  • Austin Energy (4)
  • Illinois Home Performance with Energy Star (4)
  • Michigan Saves (4)
  • Efficiency Nova Scotia (3)
  • Efficiency Vermont (3)
  • Energy Trust of Oregon (3)
  • Southeast Energy Efficiency Alliance (SEEA) (3)
  • Arizona Public Service (APS) (2)
  • Cambridge Energy Alliance (2)
  • City of Chicago (2)
  • Commonwealth Edison Company (ComED) (2)
  • ConEdison’s Brooklyn Queens Demand Management Program (2)
  • Efficiency Maine (2)
  • Energy Outreach Colorado (2)
  • EnergySmart (2)
  • Eversource (2)
  • Florida's Multifamily Energy Retrofit Program (2)
  • Focus on Energy (2)
  • Keystone Home Energy Loan Program (HELP) (2)
  • Maryland Home Performance with ENERGY STAR (2)
  • Massachusetts Department Of Energy Resources (2)
  • Massachusetts Low-Income Multifamily Energy Retrofit Program (2)
  • National Grid (2)
  • NeighborWorks H.E.A.T. Squad (2)
  • Puget Sound Energy (2)
  • Sacramento Municipal Utility District (SMUD) (2)
  • Seattle City Light (2)
  • Set the PACE St. Louis (2)
  • (-) Southern California Edison (2)
  • Tennessee Valley Authority (TVA) (2)
  • Bend Energy Challenge (1)
  • Build It Green (1)
  • CNT Energy (1)
  • Community Power Works (1)
  • Connecticut Neighbor to Neighbor Energy Challenge (1)
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  • Energize Delaware (1)
  • Energize New York (1)
  • Energy Upgrade California (1)
  • ICAST’s ResourceSmart initiative (1)
  • Kansas How$mart (1)
  • Local Energy Alliance Program (LEAP) (1)
  • Long Island Green Homes (1)
  • NOLA WISE (1)
  • Texas LoanSTAR (1)
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