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Recognize and reward good contractor performance

Many programs used the information they gathered through their quality assurance efforts to recognize contractors that deliver consistent, high-quality work. Rewarding good contractor performance can help you build trust, strengthen partnerships, and boost workforce morale. You can incentivize...
Tips for Success

Ask customers about their program experience and for feedback on how your program can improve—and listen to their responses

Better Buildings Neighborhood Program partners found that conducting surveys of program participants that focus on tangible, easy-to-answer questions, such as the timeliness of service and the quality of work, resulted in better feedback. By including open-ended questions and questions about non...
Tips for Success

Establish data sharing relationships as early as possible

Though potentially challenging, establishing relationships for sharing energy consumption data is critical for evaluating program impact on energy and cost savings. Many Better Buildings Neighborhood Program partners found success by approaching utilities during the program planning phase, or at...
Tips for Success

Set realistic expectations for launching and scaling up your program

Many program administrators have found that launching and scaling up a program often takes longer than planned for, especially when forming partnerships with contractors and lenders. New energy efficiency programs often need at least 2-3 years to launch and become fully operational. Across programs...
Tips for Success

Leverage financial sector marketing channels

Lenders can be a valuable partner for programs in marketing loan products and driving demand for home energy upgrades. They are often a trusted source of information in a community, and they have access to potential customers and partners such as existing customers, loan aggregators, and large...
Tips for Success

Engage with potential lending partners early, and make a clear business case for their involvement

Some lenders perceive home energy lending to be too risky or not profitable enough for them to get involved. Programs have found that engaging potential lending partners early in the program design process, especially in face-to-face meetings, helped them understand both lender needs and the risks...
Tips for Success

Engage media to garner attention and credibility

Many successful programs found that getting media attention for their offerings and benefits helped add credibility to marketing efforts and expand their reach. By positioning "green" stories or home improvement mini-segments on local television or radio stations, they provided timely content that...
Tips for Success

Here Comes the Sun: Advances in Residential Solar (301)

Author(s)
U.S. Department of Energy
Publication Date
2016
Organizations or Programs
Local Energy Alliance Program (LEAP)

This summary from a Better Buildings Residential Network peer exchange call focused on the intersection between solar and residential energy efficiency. Speakers include Ecolibrium3 and Local Energy Alliance Program (LEAP).

Resource - Topical Presentations

Revenue From Contractor Fees

Author(s)
U.S. Department of Energy
Publication Date
2012
Organizations or Programs
Local Energy Alliance Program (LEAP),
BetterBuildings for Michigan

This peer exchange call summary focused on how programs are devising plans for creating a contractor revenue stream and potential fee structures.

Resource - Topical Presentations

PowerSaver Loan Program

Author(s)
U.S. Department of Energy
Publication Date
2011
Organizations or Programs
Local Energy Alliance Program (LEAP)

This peer exchange call summary focused on the background and features of the PowerSaver loan program.

Resource - Topical Presentations

Collaborating With Utilities on Residential Energy Efficiency

Author(s)
U.S. Department of Energy
Publication Date
2014
Organizations or Programs
Local Energy Alliance Program (LEAP),
EnergyWorks

This summary from a Better Buildings Residential Network peer exchange call focused on how a residential energy efficiency program can work with, for or as utilities.

Resource - Topical Presentations

Working With Schools

Author(s)
U.S. Department of Energy
Publication Date
2014
Organizations or Programs
Local Energy Alliance Program (LEAP)

This summary from a Better Buildings Residential Network peer exchange call focused on bringing energy efficiency programs to schools.

Resource - Topical Presentations

Assessing Revenue Streams: What Is Right for Your Program

Author(s)
U.S. Department of Energy
Publication Date
2012
Organizations or Programs
Local Energy Alliance Program (LEAP)

This peer exchange call summary focused on assessing potential revenue streams.

Resource - Topical Presentations

Working with the Real Estate Sector

Author(s)
U.S. Department of Energy
Publication Date
2012
Organizations or Programs
Energy Impact Illinois,
Local Energy Alliance Program (LEAP)

This peer exchange call summary focused on the strategies, challenges and key interaction points with the real estate sector.

Resource - Topical Presentations

2012 ACEEE Summer Study on Energy Efficiency in Buildings: Valuing Energy Efficiency in the Real Estate Community

Author(s)
Local Energy Alliance Program
Publication Date
2012
Organizations or Programs
Local Energy Alliance Program (LEAP)
The lack of documented value of retrofit measures is a barrier to many homeowners doing upgrades - as most appraisals do not include energy improvements in their comparables, and the homeÕs future sale can prevent the homeowner from earning a return on their investment via lower energy costs. Once the industry develops a process for valuing the energy improvements, it can unlock the significant potential for retrofit work through market pricing signals (energy efficient homes are worth more) and enhanced access to capital for those purchasing a more efficient home (energy efficient homes improve borrowersÕ cashflow because they cost less to operate).
Resource - Publications

Better Buildings Neighborhood Program Southeast Consortium Process Evaluation - Phase 1

Author(s)
Southeast Energy Efficiency Alliance
Publication Date
2013
Organizations or Programs
Southeast Energy Efficiency Alliance (SEEA)

This report presents the phase 1 process evaluation conducted of the 13 programs in the Southeast Consortium Better Buildings Neighborhood Program (BBNP).

Resource - Program Presentations & Reports

Better Buildings Neighborhood Program Southeast Consortium Process Evaluation-Phase 2

Author(s)
Southeast Energy Efficiency Alliance
Publication Date
2013
Organizations or Programs
Southeast Energy Efficiency Alliance (SEEA)

This report presents the phase 2 process evaluation conducted of the 13 programs in the Southeast Consortium Better Buildings Neighborhood Program (BBNP).

Resource - Program Presentations & Reports

Better Buildings Neighborhood Program Southeast Consortium Impact Evaluation

Author(s)
Southeast Energy Efficiency Alliance
Publication Date
2013
Organizations or Programs
Southeast Energy Efficiency Alliance (SEEA)

This report presents the impact evaluation conducted of the 13 programs in the Southeast Consortium Better Buildings Neighborhood Program (BBNP).

Resource - Program Presentations & Reports

Shared Value in Utility and Efficiency Partnerships - Local Energy Alliance Program

Author(s)
Cynthia Adams, Local Energy Alliance Program
Publication Date
2012
Organizations or Programs
Local Energy Alliance Program (LEAP)
Presentation that focuses on grantee program-utility partnership models from the programs perspective.
Resource - Program Presentations & Reports

Better Buildings Pro Forma: Local Energy Alliance Program--Virginia

Author(s)
Local Energy Alliance Program
Publication Date
2012
Organizations or Programs
Local Energy Alliance Program (LEAP)
This presentation explains the pro forma spreadsheet used by Virginia's Local Energy Alliance Program to evaluate program impact.
Resource - Program Presentations & Reports

Content Type

  • Resource (13)
  • Tips for Success (7)

Resource Type

Program Components

  • Market Position & Business Model (2)
  • Program Design & Customer Experience (5)
  • Evaluation & Data Collection (6)
  • Marketing & Outreach (5)
  • Financing (6)
  • Contractor Engagement & Workforce Development (1)

Program Design Phases

  • Overview (1)
  • Strategy Development (11)
  • Planning (13)
  • Implementation (9)
  • Evaluation (10)

States or Territories

  • Alabama (6)
  • Arizona (4)
  • Arkansas (2)
  • California (3)
  • Colorado (2)
  • Florida (5)
  • Georgia (5)
  • Illinois (2)
  • Louisiana (4)
  • Maryland (1)
  • Michigan (1)
  • Minnesota (1)
  • New Hampshire (1)
  • North Carolina (5)
  • Ohio (2)
  • Oregon (5)
  • Pennsylvania (3)
  • South Carolina (3)
  • Tennessee (3)
  • Texas (1)
  • U.S. Virgin Islands (3)
  • (-) Virginia (20)
  • Washington (1)

Organizations or Programs

  • (-) Local Energy Alliance Program (LEAP) (17)
  • Enhabit (4)
  • New York State Energy Research and Development Authority (NYSERDA) (4)
  • (-) Southeast Energy Efficiency Alliance (SEEA) (4)
  • EnergySmart (3)
  • Michigan Saves (3)
  • Arizona Public Service (APS) (2)
  • Austin Energy (2)
  • Elevate Energy (2)
  • EnergyWorks (2)
  • Keystone Home Energy Loan Program (HELP) (2)
  • Beacon Communities Project (1)
  • Be SMART (1)
  • BetterBuildings for Michigan (1)
  • Build It Green (1)
  • Community Alliance for Energy Efficiency (Cafe2) (1)
  • DecaturWISE (1)
  • Earth Advantage (1)
  • Efficiency Vermont (1)
  • Efficiency Vermot (1)
  • emPowerSBC (1)
  • Energize New York (1)
  • Energize Phoenix (1)
  • Energy Impact Illinois (1)
  • Energy Upgrade California (1)
  • Greater Cincinnati Energy Alliance (GCEA) (1)
  • Illinois Home Performance with Energy Star (1)
  • Kansas How$mart (1)
  • Keeping PACE in Texas (1)
  • Lean and Green Michigan (1)
  • Manitoba Hydro (1)
  • Mass Save (1)
  • Midwest Energy Efficiency Alliance (1)
  • National Association of State Energy Officials (1)
  • Nebraska Dollar and Energy Savings Program (1)
  • NeighborWorks H.E.A.T. Squad (1)
  • NOLA WISE (1)
  • Pacific Gas and Electric Company (1)
  • RePower Kitsap (1)
  • Richmond Region Energy Alliance (1)
  • Sacramento Municipal Utility District (SMUD) (1)
  • Solar and Energy Loan Fund (SELF) (1)
  • Tennessee Valley Authority (TVA) (1)
  • Texas LoanSTAR (1)
  • Warehouse for Energy Efficiency Loans (1)
Residential Program Guide is a resource of the U.S. Department of Energy's Building Technologies Office.
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