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Provide information to help customers pick the right contractor

Early on, many Better Buildings Neighborhood Program partners focused on providing customers with a range of contractors to choose from, while providing contractors with access to customers. Customer feedback received by some programs, however, indicated that customers were confused or overwhelmed...
Tips for Success

Peer Exchange Call: Home Performance with ENERGY STAR and Home Energy Score Integration

Author(s)
U.S. Department of Energy
Publication Date
2017
Organizations or Programs
Focus on Energy,
Energize Connecticut,
Columbia Water & Light

Focus on Energy, Columbia Water & Light, and utilities from the Energize Connecticut program share how they integrate and implement the Home Energy Score and Home Performance with ENERGY STAR programs.

Resource - Webcast

Strategies to Overcome Split Incentive Tenant / Landlord Issues

Author(s)
U.S. Department of Energy
Publication Date
2014
Organizations or Programs
Cambridge Energy Alliance

This summary from a Better Buildings Residential Network peer exchange call focused on challenges and strategies related to split incentives for tenants and landlords.

Resource - Topical Presentations

Saving Watts to Save Drops: Inclusion of Water Efficiency in Energy Efficiency Programs

Author(s)
American Council for an Energy-Efficient Economy
Publication Date
2018
Organizations or Programs
Energy Trust of Oregon,
Focus on Energy,
Southwestern Electric Power Company (SWEPCO),
Oklahoma Gas and Electric Company,
Pacific Gas & Electric Company (PG&E),
NV Energy

This study provides an overview of practices for quantifying and reporting avoided energy-water costs from demand-side measures. It also summarizes the regulatory guidance for incorporating water savings into cost-effectiveness screening for energy efficiency programs.

Resource - Publications

Behaving Ourselves: How Behavior Change Insights Are Being Applied to Energy Efficiency Programs

Author(s)
Kira Ashby, Consortium for Energy Efficiency,
Monica Nevius, New York State Energy Research and Development Authority,
Bruce Ceniceros, Sacramento Municipal Utility District
Publication Date
2010
Organizations or Programs
Pepco Holdings' Home Performance with Energy Audits Program,
Energy Trust of Oregon,
Public Service of New Hampshire,
PSE&G Whole House Energy Efficiency Program,
FortisBC’s 20/20 Challenge Program,
Focus on Energy

This paper describes a wide variety of behavior change insights potentially applicable to the energy efficiency program context, provides examples of efficiency programs that have applied these insights, and explores some untapped opportunities to achieve energy savings through behavior change.

Resource - Publications

Accelerating the Commercial PACE Market: Statewide Programs and State Energy Office Participation in Property Assessed Clean Energy (PACE) Financing

Author(s)
National Association of State Energy Officials
Publication Date
2016
Organizations or Programs
Lean and Green Michigan,
New York State Energy Research and Development Authority (NYSERDA),
Michigan Saves,
Keeping PACE in Texas,
Energize New York

This report examines how State Energy Offices and state-level partners are supporting growth and uptake of Commercial Property Assessed Clean Energy (C-PACE) financing around the country. The report offers examples, insights, and strategies for State Energy Offices, green banks, state financing agencies, and other public and private entities to catalyze, accelerate, organize, and expand C-PACE markets.

Resource - Publications

Reaching More Residents: Opportunities for Increasing Participation in Multifamily Energy Efficiency Programs

Author(s)
American Council for an Energy-Efficient Economy
Publication Date
2016
Organizations or Programs
Focus on Energy,
National Grid Rhode Island,
DC Sustainable Energy Utility Low-Income Multifamily Initiative,
Bay Area Regional Energy Network Multifamily Building Enhancements,
Con Edison Multifamily Energy Efficiency Program,
Con Edison Multifamily Low Income Program,
Puget Sound Energy,
Xcel Energy,
Elevate Energy,
Energy Trust of Oregon,
Public Service Electric and Gas Multifamily Program,
Pacific Gas & Electric Company,
Arizona Public Service (APS) Company,
Austin Energy,
Efficiency Vermont,
CenterPoint Energy,
New York State Energy Research and Development Authority (NYSERDA)

The multifamily sector can be hard to reach when it comes to energy efficiency programs. Besides being diverse and complex, the sector presents a unique set of challenges to efficiency investments. The result is that multifamily customers are often underserved by energy efficiency programs. Drawing on data requests and interviews with program administrators, this report summarizes the challenges to program participation and identifies best practices that programs can use to reach and retain large numbers of multifamily participants.

Resource - Publications

Existing Homes Program Guide

Author(s)
Consortium for Energy Efficiency
Publication Date
2010
Organizations or Programs
Ameren Illinois Utilities,
Avista Utilities,
BC Hydro,
Cape Light Compact,
All-Electric Home Performance Tune-Up,
Efficiency Vermont,
New Jersey Natural Gas,
Northeast Utilities Home Energy Solutions,
New York State Energy Research and Development Authority (NYSERDA),
PSE&G Whole House Energy Efficiency Program,
Vectren Energy Delivery's Home Energy Savings Program,
Focus on Energy

This guide provides background on the home improvement market in the U.S. and Canada and end users and systems in existing homes, as well as a description of energy efficiency program approaches and strategies.

Resource - Publications

Content Type

  • Resource (7)
  • Tips for Success (1)

Resource Type

Program Components

  • Market Position & Business Model (3)
  • (-) Program Design & Customer Experience (8)
  • Evaluation & Data Collection (3)
  • Marketing & Outreach (11)
  • Financing (1)
  • Contractor Engagement & Workforce Development (1)

Program Design Phases

  • Strategy Development (6)
  • Planning (6)
  • Implementation (6)
  • Evaluation (1)

States or Territories

  • Arizona (1)
  • Arkansas (1)
  • British Columbia (1)
  • California (3)
  • Colorado (1)
  • Connecticut (2)
  • Illinois (2)
  • Maine (1)
  • Maryland (2)
  • Massachusetts (2)
  • Michigan (1)
  • Minnesota (1)
  • Missouri (1)
  • Nevada (1)
  • New Hampshire (1)
  • New York (3)
  • Ohio (1)
  • Oregon (4)
  • Rhode Island (1)
  • Texas (3)
  • Utah (1)
  • Vermont (1)
  • Virginia (1)
  • Washington (1)
  • Washington DC (1)
  • Wisconsin (4)

Organizations or Programs

  • Enhabit (17)
  • Austin Energy (15)
  • New York State Energy Research and Development Authority (NYSERDA) (15)
  • Elevate Energy (12)
  • Efficiency Maine (11)
  • Efficiency Vermont (11)
  • EnergySmart Colorado (9)
  • Energy Upgrade California (9)
  • Local Energy Alliance Program (LEAP) (9)
  • RePower Bainbridge (9)
  • Community Power Works (8)
  • Energy Impact Illinois (8)
  • RePower Kitsap (8)
  • EnergySmart (7)
  • Michigan Saves (7)
  • NeighborWorks H.E.A.T. Squad (7)
  • RePower Bremerton (7)
  • Connecticut Neighbor to Neighbor Energy Challenge (6)
  • Energy Outreach Colorado (6)
  • Energy Trust of Oregon (6)
  • (-) Focus on Energy (5)
  • Greater Cincinnati Energy Alliance (GCEA) (5)
  • Energize Phoenix (4)
  • Arizona Public Service (APS) (3)
  • BetterBuildings for Greensboro (3)
  • EmPOWER Maryland (3)
  • EnergyWorks (3)
  • NeighborWorks of Western Vermont (3)
  • PSE&G Whole House Energy Efficiency Program (3)
  • Be SMART (2)
  • Build It Green (2)
  • City of Fort Collins Utilities (2)
  • Commonwealth Edison Company (ComED) (2)
  • Denver Energy Challenge (2)
  • Energize Connecticut (2)
  • (-) Energize New York (2)
  • Healthy Homes Incentive Program (2)
  • Keystone Home Energy Loan Program (HELP) (2)
  • Long Island Green Homes (2)
  • Maryland Home Performance with ENERGY STAR (2)
  • Mass Save (2)
  • Milwaukee Energy Efficiency (Me2) (2)
  • New Jersey Home Performance with ENERGY STAR (2)
  • Public Service of New Hampshire (2)
  • Puget Sound Energy (2)
  • Sacramento Municipal Utility District (SMUD) (2)
  • Seattle City Light (2)
  • Southeast Energy Efficiency Alliance (SEEA) (2)
  • Southern California Edison (2)
  • Southwestern Electric Power Company (SWEPCO) (2)
Residential Program Guide is a resource of the U.S. Department of Energy's Building Technologies Office.
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