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Showing results 1 - 11 of 11

Who's Got Game? Interactive Customer Engagement Strategies

Author(s)
U.S. Department of Energy
Publication Date
2017
Organizations or Programs
Consumers Energy Smart Energy Challenge,
Focus on Energy

This summary from a Better Buildings Residential Network peer exchange call focused on key challenges and opportunities to deploy interactive engagement strategies including customer segmentation, loyalty and reward programs, and gamification. It features speakers from Fiveworx, ICF International, and Cool Choices.

Resource - Topical Presentations

Diversifying Funding Sources and Building New Revenue Streams (201)

Author(s)
U.S. Department of Energy
Publication Date
2016
Organizations or Programs
Energize Connecticut

This summary from a Better Buildings Residential Network peer exchange call focused on how organizations can diversify and grow new revenue streams and types of financing approaches used to make resources stretch further and help homeowners finance upgrades. Speakers include Connecticut Green Bank, Sealed, and Craft3.

Resource - Topical Presentations

Keys to Successful Quality Assurance and Quality Control Programs (101)

Author(s)
U.S. Department of Energy
Publication Date
2016
Organizations or Programs
Energize Connecticut,
Michigan Saves

This summary from a Better Buildings Residential Network peer exchange call focused on quality assurance of energy efficiency services.

Resource - Topical Presentations

Better Buildings Residential Network Lessons Learned: Peer Exchange Calls No.4

Author(s)
U.S. Department of Energy
Publication Date
2015
Organizations or Programs
EnergySmart,
Bend Energy Challenge,
Mass Save,
Focus on Energy,
Enhabit

This document summarizes top marketing and outreach takeaways shared by Better Buildings Residential Network members during spring 2015 Peer Exchange Calls.

Resource - Publications

Home Energy Makeover Contests: Who Are the Winners and Losers in Motivating Existing Homeowners to Make "Whole House" Energy Saving Improvements

Author(s)
UtilityExchange.org,
Building Performance Institute
Publication Date
2013
Organizations or Programs
Atlanta SHINE,
DecaturWISE,
CharlestonWISE,
Enhabit,
Energy Upgrade California,
Help My House,
FirstEnergy,
Local Energy Alliance Program (LEAP),
NOLA WISE

This paper first details industry best practices for contest administration, including tips for developing an overall contest plan and timeline, product sponsor recruitment, building a dynamic informational website, maximizing customer participation, selecting the winning home, seamless installation management, capturing and documenting project results, conducting a high profile media open house and facilitating customer workshops that educate homeowners and strengthen trade ally relationships. This paper then presents results and key lessons learned from more than 20 contests supported with funds from local community sustainability programs, utility energy efficiency programs, and U.S. Recovery and Reinvestment Act funds between 2008 and 2012.

Resource - Publications

Model Energy Efficiency Program Impact Evaluation Guide

Author(s)
U.S. Department of Energy,
U.S. Environmental Protection Agency
Publication Date
2007
Organizations or Programs
National Grid,
New York Energy $mart Program,
Focus on Energy

This guide describes a structure and several model approaches for calculating energy, demand, and emissions savings resulting from energy efficiency programs that are implemented by cities, states, utilities, companies, and similar entities.

Resource - Publications

Wisconsin Focus on Energy 2017 Technical Reference Manual

Author(s)
The Cadmus Group, Inc.
Publication Date
2017
Organizations or Programs
Focus on Energy

This Technical Reference Manual (TRM) defines the consensus calculations of the electric and natural gas energy savings and the electric demand reductions, achieved from installing energy efficiency and renewable energy measures that are supported by Focus on Energy programs.

Resource - Program Presentations & Reports

Connecticut Multifamily Initiative Process Evaluation

Author(s)
NMR Group, Inc.
Publication Date
2016
Organizations or Programs
Eversource,
United Illuminating,
Connecticut Home Energy Solutions (HES),
Energize Connecticut

This report is the process evaluation of the Connecticut Multifamily (MF) Initiative, which leveraged the state's Home Energy Solutions (HES) and Home Energy Solutions-Income Eligible (HES-IE) programs. The objective of this process evaluation is to provide actionable recommendations about how to improve the design, delivery, and administration of the MF Initiative.

Resource - Program Presentations & Reports

Connecticut Program Savings Document

Author(s)
UIL Holdings Corporation,
Eversource Energy
Publication Date
2015
Organizations or Programs
Eversource,
United Illuminating,
Connecticut Home Energy Solutions (HES),
Energize Connecticut

This technical reference manual provides detailed, comprehensive documentation of resource and non-resource savings corresponding to the Energy Efficiency Fund program and individual Conservation and Load Management (C&LM) program technologies.

Resource - Program Presentations & Reports

Using Data to Monitor Market Transformation - Charleston WISE

Author(s)
Betsy Kleinfelder, The Sustainability Institute
Publication Date
2012
Organizations or Programs
CharlestonWISE
As part of its "intentional learning" process, Charleston WISE collects information from homeowners that helps the program systematically test assumptions and implement continuous improvement.
Resource - Program Presentations & Reports

Smart-E Loan Data Release Form

Author(s)
Energize Connecticut
Publication Date
2014
Organizations or Programs
Energize Connecticut

Data release form that allows the Connecticut Clean Energy Finance and Investment Authority (CEFIA) to obtain customer utility account and actual energy usage data, energy costs, underwriting and loan repayment records, and data on energy savings measures installed.

Resource - Program Materials

Content Type

  • Resource (11)

Resource Type

Program Components

  • Program Design & Customer Experience (1)
  • Evaluation & Data Collection (6)
  • Marketing & Outreach (3)
  • Financing (1)
  • Contractor Engagement & Workforce Development (1)

Program Design Phases

  • Strategy Development (13)
  • Planning (15)
  • Implementation (17)
  • (-) Evaluation (11)

States or Territories

  • California (2)
  • Colorado (1)
  • Connecticut (5)
  • Massachusetts (1)
  • Michigan (2)
  • New York (1)
  • Oregon (2)
  • South Carolina (1)
  • Washington (1)
  • Wisconsin (3)

Organizations or Programs

  • Enhabit (24)
  • Connecticut Neighbor to Neighbor Energy Challenge (12)
  • Austin Energy (11)
  • Efficiency Maine (11)
  • Energy Upgrade California (11)
  • Local Energy Alliance Program (LEAP) (10)
  • New York State Energy Research and Development Authority (NYSERDA) (10)
  • Southeast Energy Efficiency Alliance (SEEA) (8)
  • Greater Cincinnati Energy Alliance (GCEA) (7)
  • Michigan Saves (7)
  • EnergySmart (6)
  • EnergySmart Colorado (6)
  • National Grid (6)
  • Community Power Works (5)
  • Efficiency Vermont (5)
  • Elevate Energy (5)
  • (-) Energize Connecticut (5)
  • Energy Impact Illinois (5)
  • Eversource (5)
  • Long Island Green Homes (5)
  • RePower Bainbridge (5)
  • RePower Kitsap (5)
  • (-) Focus on Energy (4)
  • Keystone Home Energy Loan Program (HELP) (4)
  • RePower Bremerton (4)
  • United Illuminating (4)
  • Arizona Public Service (APS) (3)
  • Denver Energy Challenge (3)
  • Energize Phoenix (3)
  • EnergyWorks (3)
  • Low Income Energy Efficiency (LIEE) Program (3)
  • Mass Save (3)
  • NeighborWorks of Western Vermont (3)
  • NOLA WISE (3)
  • Solar and Energy Loan Fund (SELF) (3)
  • AEP Ohio (2)
  • Be SMART (2)
  • BeSmart Maryland (2)
  • BetterBuildings for Michigan (2)
  • (-) CharlestonWISE (2)
  • Efficiency Nova Scotia (2)
  • emPowerSBC (2)
  • Energize New York (2)
  • Energy Trust of Oregon (2)
  • Maryland Home Performance with ENERGY STAR (2)
  • New Jersey Clean Energy Program (2)
  • Puget Sound Energy (2)
  • Sacramento Municipal Utility District (SMUD) (2)
  • ShopSmart with JEA (2)
  • Texas LoanSTAR (2)
Residential Program Guide is a resource of the U.S. Department of Energy's Building Technologies Office.
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