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Make upgrade benefits visible by showcasing completed projects and actual results

Unlike remodeling projects, home energy upgrade benefits are generally not immediately visible to the casual observer. Strategies that demonstrate tangible benefits from upgrades can help increase understanding and motivation with potential customers. To help energy efficiency become real, some...
Tips for Success

Using Social Media for Long Term Branding

Author(s)
U.S. Department of Energy
Publication Date
2014
Organizations or Programs
Denver Energy Challenge,
Energy Impact Illinois

This summary from a Better Buildings Residential Network peer exchange call focused on using social media for long-term branding and marketing.

Resource - Topical Presentations

Community-Based Social Marketing Toolkit

Author(s)
U.S. Department of Energy
Publication Date
2017
Organizations or Programs
Small Town Energy Program (STEP),
Baltimore Energy Challenge,
Efficiency Maine,
Energy Impact Illinois,
Efficiency Nova Scotia,
CoMo Energy Challenge,
Empower Chattanooga,
Somerville Energy Efficiency Now!,
PG&E,
Seattle City Light,
City of Fort Collins

This toolkit describes how to strengthen residential energy efficiency program outreach and marketing efforts through data-driven, tailored efforts to change behaviors. One of the greatest challenges facing the residential energy efficiency market is motivating people to take steps to save energy. This toolkit provides guidance, resources, and examples for applying community-based social marketing (CBSM) to increase the number of homes that are energy efficient.

Resource - Tools & Calculators

Peer Diffusion: A Promising Way for Service Providers to Unlock Investments in Home Energy Upgrades

Author(s)
Rocky Mountain Institute,
Building Performance Institute
Publication Date
2016
Organizations or Programs
Energy Impact Illinois,
Renovate America’s HERO program

This report, informed by leading research and real-world examples, highlights practical online and in-person tactics that contractors can use to promote social interaction and social comparison among homeowners to make energy upgrades a "must-have" in U.S. homes.

Resource - Publications

10 New Year's Resolutions to Keep the Customers Coming

Author(s)
Home Energy Magazine
Publication Date
2013
Organizations or Programs
Energy Impact Illinois
This article provides 10 tips home energy contractors can use to update their marketing outreach and improve their customer service.
Resource - Publications

Better Buildings Neighborhood Program Grantee Incentives

Author(s)
U.S. Department of Energy
Publication Date
2012
Organizations or Programs
Atlanta SHINE,
Be SMART,
Beacon Communities Project,
BetterBuildings for Michigan,
BetterBuildings for Greensboro,
BetterBuildings Lowell Energy Upgrade,
Camden POWER - A Better Buildings Initiative,
CarrboroWISE,
City of Indianapolis Better Buildings Program,
Chapel Hill WISE,
CharlestonWISE,
Enhabit,
Community Alliance for Energy Efficiency (Cafe2),
Community Power Works,
Connecticut Neighbor to Neighbor Energy Challenge,
DecaturWISE,
Efficiency Maine,
emPowerSBC,
Energize Phoenix,
EnergyFit Nevada,
Energy Impact Illinois,
EnergySmart,
Energy Upgrade California,
EnergyWorks,
Fayette County Better Buildings Initiative,
Greater Cincinnati Energy Alliance (GCEA),
Huntsville WISE,
Local Energy Alliance Program (LEAP),
Michigan Saves,
Missouri Agricultural Energy Saving Team - A Revolutionary Opportunity (MAESTRO),
NeighborWorks H.E.A.T. Squad,
New York State Energy Research and Development Authority (NYSERDA),
reEnergize,
RePower Kitsap,
RePower Bainbridge,
RePower Bremerton,
Richmond Regional Energy Alliance (RREA),
ShopSmart with JEA,
Solar and Energy Loan Fund (SELF),
Small Town Energy Program (STEP),
Wisconsin Energy Conservation Corporation (WECC),
Southeast Energy Efficiency Alliance (SEEA)

This publication summarizes some of the incentives offered by Better Buildings Neighborhood Program partners.

Resource - Publications

Chicago Metropolitan Agency for Planning CRIBB Communications

Author(s)
Booz and Company
Publication Date
2011
Organizations or Programs
Energy Impact Illinois
This presentation provides the results of a 1,600-person survey of mid- to high-income households conducted by Energy Impact Illinois (EI2) to gauge attitudes toward home improvements and energy efficiency upgrades.
Resource - Program Presentations & Reports

Marketing & Outreach Strategy Research

Author(s)
U.S. Department of Energy
Publication Date
2010
Organizations or Programs
Cambridge Energy Alliance,
Energy Impact Illinois,
Enhabit,
Energy Upgrade California

This presentation summarizes the market research that was performed by various Better Buildings Neighborhood Program partners.

Resource - Program Presentations & Reports

Steve's Story: River Forest Homeowner Saves Big

Author(s)
Energy Impact Illinois
Publication Date
2013
Organizations or Programs
Energy Impact Illinois
This video highlights Steve G. of River Forest, IL sharing his experience of how Energy Impact Illinois helped him improve the comfort and value of his 107 year-old home.
Resource - Program Materials

Request for Proposals: Development and Execution of the Communications Strategy for the Chicago Region Retrofit Ramp-Up (CR3) Program

Author(s)
Chicago Metropolitan Agency for Planning
Publication Date
2010
Organizations or Programs
Energy Impact Illinois
This sample RFP from Chicago can be used as an example when developing a communications strategy.
Resource - Program Materials

Web Series: A Tale of Two Bills

Author(s)
Energy Impact Illinois
Publication Date
2011
Organizations or Programs
Energy Impact Illinois
These award winning videos show the benefits of residential energy efficiency.
Resource - Program Materials

Focus Series: Energy Impact Illinois Learns That Parties Sell Upgrades

Author(s)
U.S. Department of Energy
Publication Date
2013
Organizations or Programs
Energy Impact Illinois
This case study discusses Energy Impact Illinois' marketing evolution from a broad outreach campaign to a Òhouse partyÓ approach that brought Chicago homeowners, neighbors, and friends together to learn about energy efficiency opportunities, while increasing demand for home energy assessments and upgrades.
Resource - Case Studies

Testing Program Messages

Author(s)
U.S. Department of Energy
Publication Date
2013
Organizations or Programs
Energy Impact Illinois
Energy Impact Illinois (EI2) conducted 1,600 phone surveys of mid- to high-income households. Its aim was to test program messaging and gauge attitudes toward home improvements and energy efficiency upgrades. The surveys provided a number of insights on the target audience's decision process.
Resource - Case Studies

Content Type

  • Resource (12)
  • Tips for Success (1)

Resource Type

Program Components

  • Program Design & Customer Experience (8)
  • Evaluation & Data Collection (2)
  • (-) Marketing & Outreach (13)
  • Financing (4)
  • Contractor Engagement & Workforce Development (6)

Program Design Phases

  • Strategy Development (6)
  • Planning (6)
  • Implementation (9)
  • Evaluation (3)

States or Territories

  • Alabama (1)
  • California (3)
  • Colorado (2)
  • Illinois (11)
  • Louisiana (1)
  • Maine (1)
  • Maryland (1)
  • Massachusetts (1)
  • Missouri (1)
  • Tennessee (1)
  • Washington (1)
  • Wisconsin (1)

Organizations or Programs

  • Energy Upgrade California (31)
  • Enhabit (20)
  • New York State Energy Research and Development Authority (NYSERDA) (15)
  • Efficiency Maine (14)
  • (-) Energy Impact Illinois (13)
  • Connecticut Neighbor to Neighbor Energy Challenge (11)
  • Greater Cincinnati Energy Alliance (GCEA) (10)
  • Local Energy Alliance Program (LEAP) (10)
  • Austin Energy (9)
  • Community Power Works (9)
  • Efficiency Vermont (9)
  • EnergyWorks (9)
  • RePower Bainbridge (9)
  • RePower Bremerton (9)
  • RePower Kitsap (9)
  • EnergySmart Colorado (8)
  • BetterBuildings for Michigan (7)
  • Energize Phoenix (7)
  • Michigan Saves (7)
  • NOLA WISE (7)
  • Elevate Energy (6)
  • EnergySmart (6)
  • Focus on Energy (6)
  • NeighborWorks H.E.A.T. Squad (6)
  • Denver Energy Challenge (5)
  • Efficiency Nova Scotia (5)
  • Mass Save (5)
  • Southeast Energy Efficiency Alliance (SEEA) (5)
  • Cambridge Energy Alliance (4)
  • CharlestonWISE (4)
  • ShopSmart with JEA (4)
  • Small Town Energy Program (STEP) (4)
  • emPowerSBC (3)
  • Energy Trust of Oregon (3)
  • Illinois Home Performance with Energy Star (3)
  • Keystone Home Energy Loan Program (HELP) (3)
  • New Jersey Home Performance with ENERGY STAR (3)
  • Puget Sound Energy (3)
  • reEnergize (3)
  • Sacramento Municipal Utility District (SMUD) (3)
  • Solar and Energy Loan Fund (SELF) (3)
  • Arizona Public Service (APS) (2)
  • Baltimore Energy Challenge (2)
  • Bend Energy Challenge (2)
  • BetterBuildings Lowell Energy Upgrade (2)
  • Clean Energy Durham (2)
  • CoMo Energy Challenge (2)
  • Energize Bedford (2)
  • Milwaukee Energy Efficiency (Me2) (2)
  • Missouri Agricultural Energy Saving Team - A Revolutionary Opportunity (MAESTRO) (2)
Residential Program Guide is a resource of the U.S. Department of Energy's Building Technologies Office.
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