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Establish a clear system and process for ensuring quality work

A residential energy efficiency program’s success is dependent on the quality of work that contractors conduct in customers’ homes. Indeed, an in-depth examination of selected program strategies found that effective quality assurance and quality control programs provided a foundation for quality...
Tips for Success

Provide information to help customers pick the right contractor

Early on, many Better Buildings Neighborhood Program partners focused on providing customers with a range of contractors to choose from, while providing contractors with access to customers. Customer feedback received by some programs, however, indicated that customers were confused or overwhelmed...
Tips for Success

Partner with organizations or individuals that customers already trust

Many programs found it useful to partner with a range of trusted organizations or individuals to market program offerings to their constituencies or followers. Better Buildings Neighborhood Program participants enhanced their marketing and outreach efforts by partnering with trusted local groups...
Tips for Success

Using Social Media to Engage the Community in Energy Efficiency
Projects

Author(s)
U.S. Department of Energy
Publication Date
2011
Organizations or Programs
Cambridge Energy Alliance,
Energize Clackamas County,
Green Homes Challenge
This webinar presented ways various programs use social media tools to enhance and promote their energy programs among their communities.
Resource - Topical Presentations

Accelerating the Commercial PACE Market: Statewide Programs and State Energy Office Participation in Property Assessed Clean Energy (PACE) Financing

Author(s)
National Association of State Energy Officials
Publication Date
2016
Organizations or Programs
Lean and Green Michigan,
New York State Energy Research and Development Authority (NYSERDA),
Michigan Saves,
Keeping PACE in Texas,
Energize New York

This report examines how State Energy Offices and state-level partners are supporting growth and uptake of Commercial Property Assessed Clean Energy (C-PACE) financing around the country. The report offers examples, insights, and strategies for State Energy Offices, green banks, state financing agencies, and other public and private entities to catalyze, accelerate, organize, and expand C-PACE markets.

Resource - Publications

Recognizing the Value of Energy Efficiency's Multiple Benefits

Author(s)
American Council for an Energy-Efficient Economy
Publication Date
2015
Organizations or Programs
Maryland Home Performance with ENERGY STAR,
Mass Save

The benefits of energy efficiency extend beyond energy savings. Homes, commercial buildings, and industrial facilities gain comfort, health, and safety benefits from energy efficiency programs. Additional benefits for businesses include savings on maintenance, materials, and the costs of regulatory compliance. On the supply side, electric utilities enjoy reduced system costs. Focusing on the residential, business, and utility sectors, this report examines each of these multiple benefits, their role in program marketing, and current best practices for including them in cost-effectiveness testing.

Resource - Publications

A Policymaker’s Guide to Scaling Home Energy Upgrades

Author(s)
State and Local Energy Efficiency Action Network
Publication Date
2015
Organizations or Programs
EnergySmart,
New York State Energy Research and Development Authority (NYSERDA),
Enhabit,
Mass Save,
Tennessee Valley Authority (TVA),
Manitoba Hydro,
Keystone Home Energy Loan Program (HELP),
Michigan Saves,
Warehouse for Energy Efficiency Loans,
Austin Energy,
Efficiency Vermot,
Midwest Energy Efficiency Alliance,
Illinois Home Performance with Energy Star,
Build It Green,
Earth Advantage,
Elevate Energy,
Arizona Public Service (APS),
Pacific Gas and Electric Company,
NeighborWorks H.E.A.T. Squad

This Guide is designed to help state and local policymakers to take full advantage of new policy developments by providing them with a comprehensive set of tools to support launching or accelerating residential energy efficiency programs. The Guide focuses on four categories of policies that have proven particularly effective in providing a framework within which residential energy efficiency programs can thrive: incentives and financing, making the value of energy efficiency visible in the real estate market, data access and standardization, and supporting utility system procurement of energy efficiency.

Resource - Publications

Content Type

  • Resource (4)
  • Tips for Success (3)

Resource Type

Program Components

  • Market Position & Business Model (1)
  • Program Design & Customer Experience (3)
  • Evaluation & Data Collection (2)
  • Marketing & Outreach (3)
  • Contractor Engagement & Workforce Development (2)

Program Design Phases

  • Strategy Development (3)
  • Planning (4)
  • Implementation (6)
  • Evaluation (3)

States or Territories

  • Alabama (1)
  • Alaska (1)
  • Arizona (2)
  • Arkansas (1)
  • California (6)
  • Colorado (5)
  • Connecticut (2)
  • Delaware (1)
  • Florida (1)
  • Georgia (2)
  • Hawaii (1)
  • Illinois (3)
  • Kansas (1)
  • Kentucky (1)
  • Maine (3)
  • Manitoba (1)
  • (-) Maryland (7)
  • Massachusetts (10)
  • Michigan (3)
  • Minnesota (1)
  • Missouri (2)
  • Montana (1)
  • New Hampshire (1)
  • New Jersey (1)
  • New York (9)
  • Ohio (2)
  • Oklahoma (1)
  • Oregon (6)
  • Pennsylvania (2)
  • Rhode Island (1)
  • South Dakota (1)
  • Texas (6)
  • Utah (2)
  • Vermont (8)
  • Virginia (2)
  • Washington (5)
  • Washington DC (2)
  • Wisconsin (3)

Organizations or Programs

  • Be SMART (6)
  • Enhabit (5)
  • New York State Energy Research and Development Authority (NYSERDA) (5)
  • Elevate Energy (4)
  • Michigan Saves (4)
  • Small Town Energy Program (STEP) (4)
  • Community Power Works (3)
  • EmPOWER Maryland (3)
  • Arizona Public Service (APS) (2)
  • Austin Energy (2)
  • Baltimore Energy Challenge (2)
  • BeSmart Maryland (2)
  • Efficiency Maine (2)
  • Efficiency Nova Scotia (2)
  • Empower Chattanooga (2)
  • Energize Delaware (2)
  • (-) Energize New York (2)
  • Energy Impact Illinois (2)
  • EnergySmart (2)
  • Energy Upgrade California (2)
  • Keystone Home Energy Loan Program (HELP) (2)
  • Maryland Home Performance with ENERGY STAR (2)
  • (-) Mass Save (2)
  • NeighborWorks H.E.A.T. Squad (2)
  • (-) NeighborWorks of Western Vermont (2)
  • Watt Watchers (2)
  • Beacon Communities Project (1)
  • Build It Green (1)
  • (-) Cambridge Energy Alliance (1)
  • Chicago Neighborhood Energy Challenge (1)
  • CoMo Energy Challenge (1)
  • Denver Energy Challenge (1)
  • Earth Advantage (1)
  • Efficiency Vermot (1)
  • Energize Clackamas County (1)
  • Energize Phoenix (1)
  • EnergyWorks (1)
  • Fuel Fund of Maryland (1)
  • Green Homes Challenge (1)
  • Illinois Home Performance with Energy Star (1)
  • Kansas How$mart (1)
  • Local Energy Alliance Program (LEAP) (1)
  • Manitoba Hydro (1)
  • Midwest Energy Efficiency Alliance (1)
  • Pacific Gas and Electric Company (1)
  • RePower Bainbridge (1)
  • Sacramento Municipal Utility District (SMUD) (1)
  • Tennessee Valley Authority (TVA) (1)
  • Texas LoanSTAR (1)
  • Warehouse for Energy Efficiency Loans (1)
Residential Program Guide is a resource of the U.S. Department of Energy's Building Technologies Office.
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