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Develop data collection and evaluation plans in conjunction with program design

Many Better Buildings Neighborhood Program partners found that it was important to communicate during the program design phase with organizations and individuals that will collect or supply data for the evaluation. In this way, the involved individuals and organizations understand why the data is...
Tips for Success

Establish data sharing relationships as early as possible

Though potentially challenging, establishing relationships for sharing energy consumption data is critical for evaluating program impact on energy and cost savings. Many Better Buildings Neighborhood Program partners found success by approaching utilities during the program planning phase, or at...
Tips for Success

Set realistic expectations for launching and scaling up your program

Many program administrators have found that launching and scaling up a program often takes longer than planned for, especially when forming partnerships with contractors and lenders. New energy efficiency programs often need at least 2-3 years to launch and become fully operational. Across programs...
Tips for Success

Develop partnerships based on an alignment of goals, strong collaboration, and consistent communication

Programs that have developed strong and lasting partnerships have done so by identifying shared goals and seeking ways in which programs and partners can mutually benefit by advancing each other's missions. Even if partners don’t have the same goals as your program, you can still try to find ways to...
Tips for Success

Consider tiered financing or rebates to encourage deeper upgrades

Without an incentive, homeowners and contractors may limit themselves to smaller upgrade projects. Programs in search of more energy savings have found that some homeowners already interested in an upgrade are amenable to a bigger upgrade when coupled with better financing terms or larger rebates...
Tips for Success

Help contractors understand the program’s financing options and benefits, so they can communicate to homeowners

Homeowners do not benefit from access to financing if they don’t know about or understand options available to them. Contractors are often the primary transaction point for selling upgrades, and many programs have found that ongoing collaboration with contractors through sales training, regular...
Tips for Success

Financial Program Management for Continuous Improvement

Author(s)
U.S. Department of Energy
Publication Date
2011
Organizations or Programs
EnergySmart Colorado,
emPowerSBC
This webcast discussed financial program management.
Resource - Webcast

Scaling Up Clean Energy Programs to the Next Level for Low and Moderate Income

Author(s)
Diana Duva, State of Connecticut,
Benjamin Healey, Connecticut Green Bank,
Joe Pereira, State of Colorado,
Jennifer Gremmert, Energy Outreach Colorado,
Michael DiRamio, U.S. Department of Energy
Publication Date
2017
Organizations or Programs
Energize Connecticut,
Energy Outreach California,
Energy Outreach Colorado

In this presentation, state and nonprofit leaders in Colorado and Connecticut discuss their policy and program efforts to offer rooftop and community solar and weatherization services and how they are scaling their programs to meet the needs of the underserved income-eligible market.

Resource - Topical Presentations

Diversifying Funding Sources and Building New Revenue Streams (201)

Author(s)
U.S. Department of Energy
Publication Date
2016
Organizations or Programs
Energize Connecticut

This summary from a Better Buildings Residential Network peer exchange call focused on how organizations can diversify and grow new revenue streams and types of financing approaches used to make resources stretch further and help homeowners finance upgrades. Speakers include Connecticut Green Bank, Sealed, and Craft3.

Resource - Topical Presentations

Keys to Successful Quality Assurance and Quality Control Programs (101)

Author(s)
U.S. Department of Energy
Publication Date
2016
Organizations or Programs
Energize Connecticut,
Michigan Saves

This summary from a Better Buildings Residential Network peer exchange call focused on quality assurance of energy efficiency services.

Resource - Topical Presentations

Contractor Sales Training

Author(s)
U.S. Department of Energy
Publication Date
2012
Organizations or Programs
EnergyWorks,
Efficiency Maine,
BetterBuildings for Michigan

This peer exchange call summary focused on sales training assistance programs for contractors.

Resource - Topical Presentations

Collaborating With Utilities on Residential Energy Efficiency

Author(s)
U.S. Department of Energy
Publication Date
2014
Organizations or Programs
Local Energy Alliance Program (LEAP),
EnergyWorks

This summary from a Better Buildings Residential Network peer exchange call focused on how a residential energy efficiency program can work with, for or as utilities.

Resource - Topical Presentations

Mastermind Session: EnergyWorks Philadelphia

Author(s)
U.S. Department of Energy
Publication Date
2013
Organizations or Programs
EnergyWorks

This peer exchange call summary focused on loan product structure and using market research to identify candidates for upgrades of occupied commercial buildings.

Resource - Topical Presentations

Program Management and Continuous Improvement for Financing Programs

Author(s)
Chris Lohmann, U.S. Department of Energy
Publication Date
2011
Organizations or Programs
emPowerSBC,
EnergySmart Colorado

Presentation providing an overview of financing programs, a strategy for continuous improvement, tools for program management, a risk management strategy, and common risks associated with financing programs.

Resource - Topical Presentations

Credit Enhancement Overview Guide

Author(s)
State and Local Energy Efficiency Action Network
Publication Date
2014
Organizations or Programs
Energize Connecticut,
Michigan Saves,
Warehouse for Energy Efficiency Loans (WHEEL)
This report provides an overview of credit enhancements available, such as loan loss reserves, loan guarantees, debt service reserve funds, and subordinated capital. It also discusses key issues related to credit enhancement, examples of how others have successfully implemented credit enhancements as part of their energy efficiency financing programs, and additional information on existing resources that provide further information on credit enhancement design and implementation.
Resource - Publications

Connecticut Multifamily Initiative Process Evaluation

Author(s)
NMR Group, Inc.
Publication Date
2016
Organizations or Programs
Eversource,
United Illuminating,
Connecticut Home Energy Solutions (HES),
Energize Connecticut

This report is the process evaluation of the Connecticut Multifamily (MF) Initiative, which leveraged the state's Home Energy Solutions (HES) and Home Energy Solutions-Income Eligible (HES-IE) programs. The objective of this process evaluation is to provide actionable recommendations about how to improve the design, delivery, and administration of the MF Initiative.

Resource - Program Presentations & Reports

Connecticut Program Savings Document

Author(s)
UIL Holdings Corporation,
Eversource Energy
Publication Date
2015
Organizations or Programs
Eversource,
United Illuminating,
Connecticut Home Energy Solutions (HES),
Energize Connecticut

This technical reference manual provides detailed, comprehensive documentation of resource and non-resource savings corresponding to the Energy Efficiency Fund program and individual Conservation and Load Management (C&LM) program technologies.

Resource - Program Presentations & Reports

Energy Efficiency Residential Marketing Keep it Simple. Keep it Focused.

Author(s)
Nancy L. Hohns, EnergyWorks
Publication Date
2012
Organizations or Programs
EnergyWorks
This presentation describes the brand, messaging strategy, and campaign tactics used by Philadelphia EnergyWorks to reach its target audience.
Resource - Program Presentations & Reports

Smart-E Loan Data Release Form

Author(s)
Energize Connecticut
Publication Date
2014
Organizations or Programs
Energize Connecticut

Data release form that allows the Connecticut Clean Energy Finance and Investment Authority (CEFIA) to obtain customer utility account and actual energy usage data, energy costs, underwriting and loan repayment records, and data on energy savings measures installed.

Resource - Program Materials

Marketing and Outreach Partnerships

Author(s)
U.S. Department of Energy
Publication Date
2012
Organizations or Programs
EnergyWorks
In this video interview segment, Liz Robinson with EnergyWorks in Philadelphia, Pennsylvania, talks about the faith-based partnerships EnergyWorks developed to help promote the program.
Resource - Case Studies

In the City of Brotherly Love, Sharing Know-How Leads to Sustainability

Author(s)
U.S. Department of Energy
Publication Date
2013
Organizations or Programs
EnergyWorks
Philadelphia EnergyWorks helped sustain future programs by sharing marketing insights and program data with a local utility partner.
Resource - Case Studies

Content Type

  • Resource (15)
  • Tips for Success (6)

Resource Type

Program Components

  • Market Position & Business Model (3)
  • Program Design & Customer Experience (5)
  • Evaluation & Data Collection (6)
  • Marketing & Outreach (5)
  • Financing (7)
  • Contractor Engagement & Workforce Development (2)

Program Design Phases

  • Overview (5)
  • Strategy Development (18)
  • (-) Planning (16)
  • Implementation (19)
  • (-) Evaluation (10)

States or Territories

  • Arizona (1)
  • California (5)
  • Colorado (2)
  • Connecticut (6)
  • Florida (1)
  • Georgia (1)
  • Louisiana (1)
  • Maine (1)
  • Maryland (1)
  • Michigan (2)
  • New York (1)
  • Ohio (1)
  • Oregon (4)
  • Pennsylvania (11)
  • Texas (1)
  • Virginia (3)
  • Washington (1)

Organizations or Programs

  • Enhabit (50)
  • Energy Upgrade California (37)
  • New York State Energy Research and Development Authority (NYSERDA) (30)
  • Austin Energy (29)
  • Efficiency Maine (24)
  • Michigan Saves (22)
  • Local Energy Alliance Program (LEAP) (20)
  • Efficiency Vermont (19)
  • Elevate Energy (18)
  • Connecticut Neighbor to Neighbor Energy Challenge (17)
  • RePower Bainbridge (17)
  • Greater Cincinnati Energy Alliance (GCEA) (15)
  • RePower Kitsap (15)
  • Community Power Works (14)
  • EnergySmart (14)
  • EnergySmart Colorado (14)
  • RePower Bremerton (14)
  • Energy Impact Illinois (13)
  • (-) EnergyWorks (11)
  • BetterBuildings for Michigan (10)
  • Focus on Energy (10)
  • Southeast Energy Efficiency Alliance (SEEA) (10)
  • Energy Trust of Oregon (9)
  • Keystone Home Energy Loan Program (HELP) (9)
  • NeighborWorks H.E.A.T. Squad (9)
  • Energize Phoenix (8)
  • Mass Save (8)
  • (-) Energize Connecticut (7)
  • National Grid (7)
  • Arizona Public Service (APS) (6)
  • Denver Energy Challenge (6)
  • Long Island Green Homes (6)
  • Milwaukee Energy Efficiency (Me2) (6)
  • Sacramento Municipal Utility District (SMUD) (6)
  • Texas LoanSTAR (6)
  • Be SMART (5)
  • Cambridge Energy Alliance (5)
  • Efficiency Nova Scotia (5)
  • Energy Outreach Colorado (5)
  • Eversource (5)
  • NeighborWorks of Western Vermont (5)
  • NOLA WISE (5)
  • United Illuminating (5)
  • Build It Green (4)
  • CharlestonWISE (4)
  • Community Energy Challenge (4)
  • Kansas How$mart (4)
  • Pacific Gas & Electric Company (PG&E) (4)
  • ShopSmart with JEA (4)
  • Solar and Energy Loan Fund (SELF) (4)
Residential Program Guide is a resource of the U.S. Department of Energy's Building Technologies Office.
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