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Ask customers about their program experience and for feedback on how your program can improve—and listen to their responses

Better Buildings Neighborhood Program partners found that conducting surveys of program participants that focus on tangible, easy-to-answer questions, such as the timeliness of service and the quality of work, resulted in better feedback. By including open-ended questions and questions about non...
Tips for Success

Establish data sharing relationships as early as possible

Though potentially challenging, establishing relationships for sharing energy consumption data is critical for evaluating program impact on energy and cost savings. Many Better Buildings Neighborhood Program partners found success by approaching utilities during the program planning phase, or at...
Tips for Success

A Policymaker’s Guide to Scaling Home Energy Upgrades

Author(s)
State and Local Energy Efficiency Action Network
Publication Date
2015
Organizations or Programs
EnergySmart,
New York State Energy Research and Development Authority (NYSERDA),
Enhabit,
Mass Save,
Tennessee Valley Authority (TVA),
Manitoba Hydro,
Keystone Home Energy Loan Program (HELP),
Michigan Saves,
Warehouse for Energy Efficiency Loans,
Austin Energy,
Efficiency Vermot,
Midwest Energy Efficiency Alliance,
Illinois Home Performance with Energy Star,
Build It Green,
Earth Advantage,
Elevate Energy,
Arizona Public Service (APS),
Pacific Gas and Electric Company,
NeighborWorks H.E.A.T. Squad

This Guide is designed to help state and local policymakers to take full advantage of new policy developments by providing them with a comprehensive set of tools to support launching or accelerating residential energy efficiency programs. The Guide focuses on four categories of policies that have proven particularly effective in providing a framework within which residential energy efficiency programs can thrive: incentives and financing, making the value of energy efficiency visible in the real estate market, data access and standardization, and supporting utility system procurement of energy efficiency.

Resource - Publications

Better Buildings Pro Forma: Local Energy Alliance Program--Virginia

Author(s)
Local Energy Alliance Program
Publication Date
2012
Organizations or Programs
Local Energy Alliance Program (LEAP)
This presentation explains the pro forma spreadsheet used by Virginia's Local Energy Alliance Program to evaluate program impact.
Resource - Program Presentations & Reports

Content Type

  • Resource (2)
  • Tips for Success (2)

Resource Type

Program Components

  • Market Position & Business Model (1)
  • Program Design & Customer Experience (3)
  • (-) Evaluation & Data Collection (4)
  • Marketing & Outreach (4)
  • Financing (1)
  • Contractor Engagement & Workforce Development (1)

Program Design Phases

  • (-) Overview (1)
  • Planning (2)
  • (-) Implementation (4)
  • Evaluation (1)

States or Territories

  • Alabama (1)
  • Alaska (1)
  • Arizona (3)
  • Arkansas (1)
  • California (1)
  • Colorado (5)
  • Connecticut (2)
  • Delaware (1)
  • Florida (1)
  • Georgia (2)
  • Hawaii (1)
  • Illinois (1)
  • Kansas (1)
  • Kentucky (1)
  • (-) Louisiana (1)
  • Manitoba (1)
  • Maryland (2)
  • Massachusetts (1)
  • Michigan (1)
  • Minnesota (1)
  • Missouri (1)
  • Montana (1)
  • New Hampshire (1)
  • New Jersey (1)
  • New York (1)
  • Oklahoma (1)
  • Oregon (4)
  • Pennsylvania (2)
  • Rhode Island (1)
  • South Dakota (1)
  • Texas (1)
  • Utah (1)
  • Vermont (1)
  • (-) Virginia (4)
  • Washington (1)
  • Washington DC (1)
  • Wisconsin (1)

Organizations or Programs

  • (-) Local Energy Alliance Program (LEAP) (3)
  • (-) EnergySmart (2)
  • Enhabit (2)
  • Arizona Public Service (APS) (1)
  • Austin Energy (1)
  • Build It Green (1)
  • DecaturWISE (1)
  • Earth Advantage (1)
  • Efficiency Vermot (1)
  • Elevate Energy (1)
  • Energize Phoenix (1)
  • EnergyWorks (1)
  • Illinois Home Performance with Energy Star (1)
  • Keystone Home Energy Loan Program (HELP) (1)
  • Manitoba Hydro (1)
  • Mass Save (1)
  • Michigan Saves (1)
  • Midwest Energy Efficiency Alliance (1)
  • National Association of State Energy Officials (1)
  • NeighborWorks H.E.A.T. Squad (1)
  • New York State Energy Research and Development Authority (NYSERDA) (1)
  • NOLA WISE (1)
  • Pacific Gas and Electric Company (1)
  • Southeast Energy Efficiency Alliance (SEEA) (1)
  • Tennessee Valley Authority (TVA) (1)
  • Warehouse for Energy Efficiency Loans (1)
Residential Program Guide is a resource of the U.S. Department of Energy's Building Technologies Office.
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