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Provide information to help customers pick the right contractor

Early on, many Better Buildings Neighborhood Program partners focused on providing customers with a range of contractors to choose from, while providing contractors with access to customers. Customer feedback received by some programs, however, indicated that customers were confused or overwhelmed...
Tips for Success

Motivate action through financial incentives and time-limited offers

Incentives can be the easiest approach to overcome motivation barriers and attract customers’ and contractors’ attention, as long as the upgrade and reimbursement processes are kept simple and easy to follow. Successful programs have found incentives help entice customers to complete upgrades...
Tips for Success

Designing Effective Incentives to Drive Residential Retrofit Program Participation

Author(s)
U.S. Department of Energy
Publication Date
2010
Organizations or Programs
Austin Energy,
Efficiency Maine,
New Jersey Home Performance with ENERGY STAR,
New York State Energy Research and Development Authority (NYSERDA),
Efficiency Vermont

This webcast covers information about designing effective incentives to drive residential retrofit program participation.

Resource - Webcast

Leveraging Partnerships with Faith-Based Organizations

Author(s)
Rev. Fletcher Harper, GreenFaith,
Paul C. Raver, Jr., Green Market Solutions,
Alexis Chase, Georgia Interfaith Power & Light
Publication Date
2011
Organizations or Programs
Georgia Interfaith Power & Light's Power Wise,
GreenFaith,
Maryland Home Performance with ENERGY STAR,
New Jersey Home Performance with ENERGY STAR,
PSE&G Whole House Energy Efficiency Program
This webcast explores how faith-based organizations and their partners have used energy efficiency as an organizing motivator to upgrade the institutional building and then members' homes.
Resource - Webcast

Think Again! A Fresh Look at Home Performance Business Models and Service Offerings (301)

Author(s)
U.S. Department of Energy
Publication Date
2015
Organizations or Programs
Austin Energy,
SaveGreen Project,
Enhabit

This summary from a Better Buildings Residential Network peer exchange call focused on changing an organization's home performance business model and expanding the services offered.

Resource - Topical Presentations

Loan Performance Data and Communication

Author(s)
U.S. Department of Energy
Publication Date
2013
Organizations or Programs
Efficiency Maine,
Indianapolis Better Buildings Program,
Enhabit

This summary from a Better Buildings Residential Network peer exchange call focused on gathering and communicating loan performance data.

Resource - Topical Presentations

A Policymaker’s Guide to Scaling Home Energy Upgrades

Author(s)
State and Local Energy Efficiency Action Network
Publication Date
2015
Organizations or Programs
EnergySmart,
New York State Energy Research and Development Authority (NYSERDA),
Enhabit,
Mass Save,
Tennessee Valley Authority (TVA),
Manitoba Hydro,
Keystone Home Energy Loan Program (HELP),
Michigan Saves,
Warehouse for Energy Efficiency Loans,
Austin Energy,
Efficiency Vermot,
Midwest Energy Efficiency Alliance,
Illinois Home Performance with Energy Star,
Build It Green,
Earth Advantage,
Elevate Energy,
Arizona Public Service (APS),
Pacific Gas and Electric Company,
NeighborWorks H.E.A.T. Squad

This Guide is designed to help state and local policymakers to take full advantage of new policy developments by providing them with a comprehensive set of tools to support launching or accelerating residential energy efficiency programs. The Guide focuses on four categories of policies that have proven particularly effective in providing a framework within which residential energy efficiency programs can thrive: incentives and financing, making the value of energy efficiency visible in the real estate market, data access and standardization, and supporting utility system procurement of energy efficiency.

Resource - Publications

Best Practices for Energy Retrofit Program Design: Business Models Recommendations

Author(s)
Home Performance Resource Center
Publication Date
2010
Organizations or Programs
Austin Energy,
Long Island Green Homes,
New Jersey Home Performance with ENERGY STAR,
New York State Energy Research and Development Authority (NYSERDA),
Enhabit

This paper, which is based on detailed case studies of nine existing state and local programs, presents recommendations for energy upgrade programs to facilitate industry growth and support contractor business models.

Resource - Publications

New Jersey's Clean Energy Program: Community Engagement as a Driver for Energy Efficiency

Author(s)
Chris Badger, Vermont Energy Investment Corporation
Publication Date
2012
Organizations or Programs
New Jersey Home Performance with ENERGY STAR
This presentation describes the New Jersey Clean Energy program and lessons learned on community engagement as a driver of demand.
Resource - Program Presentations & Reports

New Jersey's Clean Energy Program: Making it Work for Contractors & Programs

Author(s)
New Jersey Clean Energy
Publication Date
2014
Organizations or Programs
New Jersey Home Performance with ENERGY STAR

This presentation provides an overview of New Jersey Clean Energy's approach to contractor engagement, including contractor participation requirements, procedures for quality assurance and quality control, production incentives, training procedures, and an online contractor portal.

Resource - Program Materials

Content Type

  • Resource (8)
  • Tips for Success (2)

Resource Type

Program Components

  • Market Position & Business Model (2)
  • Program Design & Customer Experience (3)
  • Evaluation & Data Collection (2)
  • Marketing & Outreach (5)
  • Contractor Engagement & Workforce Development (2)

Program Design Phases

  • Overview (1)
  • Strategy Development (6)
  • Planning (6)
  • Implementation (8)
  • Evaluation (3)

States or Territories

  • Alabama (2)
  • Alaska (1)
  • Arizona (4)
  • Arkansas (1)
  • British Columbia (1)
  • California (14)
  • Colorado (9)
  • Connecticut (3)
  • Delaware (1)
  • Florida (2)
  • Georgia (1)
  • Hawaii (1)
  • Illinois (5)
  • Indiana (1)
  • Kansas (3)
  • Kentucky (1)
  • (-) Maine (4)
  • Manitoba (1)
  • Maryland (5)
  • Massachusetts (3)
  • Michigan (4)
  • Minnesota (3)
  • Missouri (1)
  • Montana (1)
  • Nevada (1)
  • New Hampshire (2)
  • (-) New Jersey (6)
  • New York (6)
  • Nova Scotia (1)
  • Ohio (3)
  • Oklahoma (1)
  • Ontario (1)
  • Oregon (51)
  • Pennsylvania (6)
  • Rhode Island (2)
  • South Dakota (1)
  • Texas (7)
  • Utah (1)
  • Vermont (6)
  • Virginia (4)
  • Washington (7)
  • Washington DC (2)
  • Wisconsin (3)

Organizations or Programs

  • Efficiency Maine (33)
  • Austin Energy (9)
  • (-) Enhabit (6)
  • (-) New Jersey Home Performance with ENERGY STAR (5)
  • New York State Energy Research and Development Authority (NYSERDA) (5)
  • Energy Upgrade California (3)
  • Michigan Saves (3)
  • New Jersey Clean Energy Program (3)
  • Efficiency Vermont (2)
  • Elevate Energy (2)
  • Energy Impact Illinois (2)
  • EnergyWorks (2)
  • Maryland Home Performance with ENERGY STAR (2)
  • NeighborWorks H.E.A.T. Squad (2)
  • NeighborWorks of Western Vermont (2)
  • Arizona Public Service (APS) (1)
  • Baltimore Energy Challenge (1)
  • BetterBuildings for Michigan (1)
  • Build It Green (1)
  • Chapel Hill WISE (1)
  • Community Power Works (1)
  • CoMo Energy Challenge (1)
  • Connecticut Neighbor to Neighbor Energy Challenge (1)
  • Earth Advantage (1)
  • Efficiency Nova Scotia (1)
  • Efficiency Vermot (1)
  • Empower Chattanooga (1)
  • Energize Delaware (1)
  • Energize New York (1)
  • EnergySmart (1)
  • EnergySmart Colorado (1)
  • Illinois Home Performance with Energy Star (1)
  • Indianapolis Better Buildings Program (1)
  • Keystone Home Energy Loan Program (HELP) (1)
  • Long Island Green Homes (1)
  • Manitoba Hydro (1)
  • Mass Save (1)
  • Midwest Energy Efficiency Alliance (1)
  • Neighborhood Energy (1)
  • Pacific Gas & Electric Company (PG&E) (1)
  • Pacific Gas and Electric Company (1)
  • PSE&G Whole House Energy Efficiency Program (1)
  • reEnergize (1)
  • SaveGreen Project (1)
  • Seattle City Light (1)
  • Tennessee Valley Authority (TVA) (1)
  • U.S. Department of Housing and Urban Development (HUD) PowerSaver (1)
  • Warehouse for Energy Efficiency Loans (1)
  • Watt Watchers (1)
  • Xcel Energy (1)
Residential Program Guide is a resource of the U.S. Department of Energy's Building Technologies Office.
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