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Provide information to help customers pick the right contractor

Early on, many Better Buildings Neighborhood Program partners focused on providing customers with a range of contractors to choose from, while providing contractors with access to customers. Customer feedback received by some programs, however, indicated that customers were confused or overwhelmed...
Tips for Success

Recognize and reward good contractor performance

Many programs used the information they gathered through their quality assurance efforts to recognize contractors that deliver consistent, high-quality work. Rewarding good contractor performance can help you build trust, strengthen partnerships, and boost workforce morale. You can incentivize...
Tips for Success

Design your financing activities to enable long-term sustainability

In order to overcome lenders’ concerns over the risk associated with energy efficiency loans, many Better Buildings Neighborhood Program partners offered credit enhancements to lenders (e.g., loan loss reserve funds) to attract lender participation and to mitigate lender losses in the event of loan...
Tips for Success

Consider tiered financing or rebates to encourage deeper upgrades

Without an incentive, homeowners and contractors may limit themselves to smaller upgrade projects. Programs in search of more energy savings have found that some homeowners already interested in an upgrade are amenable to a bigger upgrade when coupled with better financing terms or larger rebates...
Tips for Success

Using Social Media to Engage the Community in Energy Efficiency
Projects

Author(s)
U.S. Department of Energy
Publication Date
2011
Organizations or Programs
Cambridge Energy Alliance,
Energize Clackamas County,
Green Homes Challenge
This webinar presented ways various programs use social media tools to enhance and promote their energy programs among their communities.
Resource - Topical Presentations

A Policymaker’s Guide to Scaling Home Energy Upgrades

Author(s)
State and Local Energy Efficiency Action Network
Publication Date
2015
Organizations or Programs
EnergySmart,
New York State Energy Research and Development Authority (NYSERDA),
Enhabit,
Mass Save,
Tennessee Valley Authority (TVA),
Manitoba Hydro,
Keystone Home Energy Loan Program (HELP),
Michigan Saves,
Warehouse for Energy Efficiency Loans,
Austin Energy,
Efficiency Vermot,
Midwest Energy Efficiency Alliance,
Illinois Home Performance with Energy Star,
Build It Green,
Earth Advantage,
Elevate Energy,
Arizona Public Service (APS),
Pacific Gas and Electric Company,
NeighborWorks H.E.A.T. Squad

This Guide is designed to help state and local policymakers to take full advantage of new policy developments by providing them with a comprehensive set of tools to support launching or accelerating residential energy efficiency programs. The Guide focuses on four categories of policies that have proven particularly effective in providing a framework within which residential energy efficiency programs can thrive: incentives and financing, making the value of energy efficiency visible in the real estate market, data access and standardization, and supporting utility system procurement of energy efficiency.

Resource - Publications

Content Type

  • Tips for Success (4)
  • Resource (2)

Resource Type

Program Components

  • Program Design & Customer Experience (2)
  • Evaluation & Data Collection (1)
  • Marketing & Outreach (2)
  • Financing (2)
  • Contractor Engagement & Workforce Development (2)

Program Design Phases

  • Overview (1)
  • Strategy Development (4)
  • Planning (4)
  • Implementation (4)
  • Evaluation (3)

States or Territories

  • Alabama (2)
  • Alaska (1)
  • Arizona (4)
  • Arkansas (1)
  • British Columbia (1)
  • California (13)
  • Colorado (10)
  • Connecticut (3)
  • Delaware (1)
  • Florida (2)
  • Georgia (1)
  • Hawaii (1)
  • Illinois (5)
  • Indiana (1)
  • Kansas (3)
  • Kentucky (1)
  • Maine (3)
  • Manitoba (1)
  • (-) Maryland (6)
  • Massachusetts (5)
  • Michigan (4)
  • Minnesota (3)
  • Missouri (1)
  • Montana (1)
  • Nevada (1)
  • New Hampshire (2)
  • New Jersey (3)
  • New York (6)
  • Nova Scotia (1)
  • Ohio (3)
  • Oklahoma (1)
  • Ontario (1)
  • Oregon (51)
  • Pennsylvania (6)
  • Rhode Island (2)
  • South Dakota (1)
  • Texas (7)
  • Utah (1)
  • Vermont (6)
  • Virginia (4)
  • Washington (7)
  • Washington DC (2)
  • Wisconsin (3)

Organizations or Programs

  • Be SMART (6)
  • (-) Enhabit (5)
  • New York State Energy Research and Development Authority (NYSERDA) (5)
  • Elevate Energy (4)
  • Michigan Saves (4)
  • Small Town Energy Program (STEP) (4)
  • Community Power Works (3)
  • EmPOWER Maryland (3)
  • Arizona Public Service (APS) (2)
  • Austin Energy (2)
  • Baltimore Energy Challenge (2)
  • BeSmart Maryland (2)
  • Efficiency Maine (2)
  • Efficiency Nova Scotia (2)
  • Empower Chattanooga (2)
  • Energize Delaware (2)
  • Energize New York (2)
  • Energy Impact Illinois (2)
  • EnergySmart (2)
  • Energy Upgrade California (2)
  • Keystone Home Energy Loan Program (HELP) (2)
  • Maryland Home Performance with ENERGY STAR (2)
  • Mass Save (2)
  • NeighborWorks H.E.A.T. Squad (2)
  • NeighborWorks of Western Vermont (2)
  • Watt Watchers (2)
  • Beacon Communities Project (1)
  • Build It Green (1)
  • (-) Cambridge Energy Alliance (1)
  • Chicago Neighborhood Energy Challenge (1)
  • CoMo Energy Challenge (1)
  • Denver Energy Challenge (1)
  • Earth Advantage (1)
  • Efficiency Vermot (1)
  • Energize Clackamas County (1)
  • Energize Phoenix (1)
  • EnergyWorks (1)
  • Fuel Fund of Maryland (1)
  • Green Homes Challenge (1)
  • Illinois Home Performance with Energy Star (1)
  • Kansas How$mart (1)
  • Local Energy Alliance Program (LEAP) (1)
  • Manitoba Hydro (1)
  • Midwest Energy Efficiency Alliance (1)
  • Pacific Gas and Electric Company (1)
  • RePower Bainbridge (1)
  • Sacramento Municipal Utility District (SMUD) (1)
  • Tennessee Valley Authority (TVA) (1)
  • Texas LoanSTAR (1)
  • Warehouse for Energy Efficiency Loans (1)
Residential Program Guide is a resource of the U.S. Department of Energy's Building Technologies Office.
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