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Incentivize the action you want your customer to take

Successful programs know that it is not enough to get customers interested in their services. They know that homeowners that receive assessments but don’t undertake upgrades don’t receive the benefits of energy efficiency—and programs don’t get credit for energy savings. Instead of emphasizing...
Tips for Success

Make upgrade options clear and concise for customers

Programs in many regions of the U.S. find that the concept of home performance is new to homeowners. Homeowners may not know how energy efficiency measures compare (e.g., energy savings benefits of insulation versus new windows) or have not heard about some effective measures, such as air sealing...
Tips for Success

Peer Exchange Call: Home Performance with ENERGY STAR and Home Energy Score Integration

Author(s)
U.S. Department of Energy
Publication Date
2017
Organizations or Programs
Focus on Energy,
Energize Connecticut,
Columbia Water & Light

Focus on Energy, Columbia Water & Light, and utilities from the Energize Connecticut program share how they integrate and implement the Home Energy Score and Home Performance with ENERGY STAR programs.

Resource - Webcast

REEO Multifamily Energy Efficiency Retrofits: Barriers and Opportunities Webinar

Author(s)
Southeast Energy Efficiency Alliance,
Southwest Energy Efficiency Project,
Midwest Energy Efficiency Alliance,
South-central Partnership for Energy Efficiency as a Resource,
Northeast Energy Efficiency Partnerships, Inc.
Publication Date
2016
Organizations or Programs
Michigan Saves,
ConEdison’s Brooklyn Queens Demand Management Program,
Florida's Multifamily Energy Retrofit Program,
Set the PACE St. Louis,
City of Chicago,
Energy Outreach Colorado,
Massachusetts Low-Income Multifamily Energy Retrofit Program

This webinar covers the Multifamily Energy Efficiency Retrofits: Barriers and Opportunities for Deep Energy Savings report published in 2016.n

Resource - Webcast

How to Design a Community Energy Alliance

Author(s)
Ben Taube and Jolyn Newton, Southeast Energy Efficiency Alliance,
Eric Mackres, American Council for an Energy-Efficient Economy
Publication Date
2010
Organizations or Programs
City of Decatur Kilowatt Crackdown,
Community Energy Challenge,
Go Green Nashville,
Local Energy Alliance Program (LEAP)
Webcast on how to design a community energy alliance.
Resource - Webcast

Scaling Up Clean Energy Programs to the Next Level for Low and Moderate Income

Author(s)
Diana Duva, State of Connecticut,
Benjamin Healey, Connecticut Green Bank,
Joe Pereira, State of Colorado,
Jennifer Gremmert, Energy Outreach Colorado,
Michael DiRamio, U.S. Department of Energy
Publication Date
2017
Organizations or Programs
Energize Connecticut,
Energy Outreach California,
Energy Outreach Colorado

In this presentation, state and nonprofit leaders in Colorado and Connecticut discuss their policy and program efforts to offer rooftop and community solar and weatherization services and how they are scaling their programs to meet the needs of the underserved income-eligible market.

Resource - Topical Presentations

Working With Weatherization Assistance Programs

Author(s)
U.S. Department of Energy
Publication Date
2011
Organizations or Programs
Michigan Saves

This peer exchange call summary focused on integrating income-qualified programs into neighborhood sweeps.

Resource - Topical Presentations

Multifamily Energy Efficiency Retrofits: Barriers and Opportunities for Deep Energy Savings

Author(s)
Southeast Energy Efficiency Alliance,
Southwest Energy Efficiency Project,
Midwest Energy Efficiency Alliance,
South-central Partnership for Energy Efficiency as a Resource,
Northeast Energy Efficiency Partnerships, Inc.
Publication Date
2016
Organizations or Programs
Michigan Saves,
ConEdison’s Brooklyn Queens Demand Management Program,
Florida's Multifamily Energy Retrofit Program,
Set the PACE St. Louis,
City of Chicago,
Energy Outreach Colorado,
Massachusetts Low-Income Multifamily Energy Retrofit Program

This report was developed to help inform national stakeholders about the strategies that have been used to achieve deep energy savings in the multifamily housing sector through energy efficiency upgrades. These strategies could be used as models in areas where utility program administrators and policymakers seek to achieve deep energy savings in the multifamily building stock for the purposes of reducing energy costs, creating comfortable and healthy homes, meeting regulatory requirements, or reducing the environmental impacts of energy consumption. This report includes a national multifamily market characterization, barriers and opportunities for program and policy efforts, and eight exemplary case studies from across the country.

Resource - Publications

Accelerating the Commercial PACE Market: Statewide Programs and State Energy Office Participation in Property Assessed Clean Energy (PACE) Financing

Author(s)
National Association of State Energy Officials
Publication Date
2016
Organizations or Programs
Lean and Green Michigan,
New York State Energy Research and Development Authority (NYSERDA),
Michigan Saves,
Keeping PACE in Texas,
Energize New York

This report examines how State Energy Offices and state-level partners are supporting growth and uptake of Commercial Property Assessed Clean Energy (C-PACE) financing around the country. The report offers examples, insights, and strategies for State Energy Offices, green banks, state financing agencies, and other public and private entities to catalyze, accelerate, organize, and expand C-PACE markets.

Resource - Publications

A Policymaker’s Guide to Scaling Home Energy Upgrades

Author(s)
State and Local Energy Efficiency Action Network
Publication Date
2015
Organizations or Programs
EnergySmart,
New York State Energy Research and Development Authority (NYSERDA),
Enhabit,
Mass Save,
Tennessee Valley Authority (TVA),
Manitoba Hydro,
Keystone Home Energy Loan Program (HELP),
Michigan Saves,
Warehouse for Energy Efficiency Loans,
Austin Energy,
Efficiency Vermot,
Midwest Energy Efficiency Alliance,
Illinois Home Performance with Energy Star,
Build It Green,
Earth Advantage,
Elevate Energy,
Arizona Public Service (APS),
Pacific Gas and Electric Company,
NeighborWorks H.E.A.T. Squad

This Guide is designed to help state and local policymakers to take full advantage of new policy developments by providing them with a comprehensive set of tools to support launching or accelerating residential energy efficiency programs. The Guide focuses on four categories of policies that have proven particularly effective in providing a framework within which residential energy efficiency programs can thrive: incentives and financing, making the value of energy efficiency visible in the real estate market, data access and standardization, and supporting utility system procurement of energy efficiency.

Resource - Publications

Content Type

  • Resource (8)
  • Tips for Success (2)

Resource Type

Program Components

  • Market Position & Business Model (7)
  • (-) Program Design & Customer Experience (10)
  • Evaluation & Data Collection (6)
  • Marketing & Outreach (9)
  • Financing (10)
  • Contractor Engagement & Workforce Development (6)

Program Design Phases

  • Overview (2)
  • Strategy Development (6)
  • Planning (6)
  • Implementation (8)
  • Evaluation (1)

States or Territories

  • Alabama (1)
  • Alaska (1)
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  • California (3)
  • Colorado (5)
  • Connecticut (4)
  • Delaware (1)
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  • Maryland (2)
  • Massachusetts (3)
  • Michigan (6)
  • Minnesota (1)
  • Missouri (4)
  • Montana (1)
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  • New Jersey (1)
  • New York (4)
  • Ohio (1)
  • Oklahoma (1)
  • Oregon (2)
  • Pennsylvania (1)
  • Rhode Island (1)
  • South Dakota (1)
  • Texas (6)
  • Utah (2)
  • Vermont (1)
  • Virginia (2)
  • Washington (1)
  • Washington DC (1)
  • Wisconsin (2)

Organizations or Programs

  • Enhabit (17)
  • Austin Energy (15)
  • New York State Energy Research and Development Authority (NYSERDA) (15)
  • Elevate Energy (12)
  • Efficiency Maine (11)
  • Efficiency Vermont (11)
  • EnergySmart Colorado (9)
  • Energy Upgrade California (9)
  • Local Energy Alliance Program (LEAP) (9)
  • RePower Bainbridge (9)
  • Community Power Works (8)
  • Energy Impact Illinois (8)
  • RePower Kitsap (8)
  • EnergySmart (7)
  • (-) Michigan Saves (7)
  • NeighborWorks H.E.A.T. Squad (7)
  • RePower Bremerton (7)
  • Connecticut Neighbor to Neighbor Energy Challenge (6)
  • Energy Outreach Colorado (6)
  • Energy Trust of Oregon (6)
  • Focus on Energy (5)
  • Greater Cincinnati Energy Alliance (GCEA) (5)
  • Energize Phoenix (4)
  • Arizona Public Service (APS) (3)
  • BetterBuildings for Greensboro (3)
  • EmPOWER Maryland (3)
  • EnergyWorks (3)
  • NeighborWorks of Western Vermont (3)
  • PSE&G Whole House Energy Efficiency Program (3)
  • Be SMART (2)
  • Build It Green (2)
  • City of Fort Collins Utilities (2)
  • Commonwealth Edison Company (ComED) (2)
  • Denver Energy Challenge (2)
  • (-) Energize Connecticut (2)
  • Energize New York (2)
  • Healthy Homes Incentive Program (2)
  • Keystone Home Energy Loan Program (HELP) (2)
  • Long Island Green Homes (2)
  • Maryland Home Performance with ENERGY STAR (2)
  • Mass Save (2)
  • Milwaukee Energy Efficiency (Me2) (2)
  • New Jersey Home Performance with ENERGY STAR (2)
  • Public Service of New Hampshire (2)
  • Puget Sound Energy (2)
  • Sacramento Municipal Utility District (SMUD) (2)
  • Seattle City Light (2)
  • Southeast Energy Efficiency Alliance (SEEA) (2)
  • Southern California Edison (2)
  • Southwestern Electric Power Company (SWEPCO) (2)
Residential Program Guide is a resource of the U.S. Department of Energy's Building Technologies Office.
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