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Offer customers a range of upgrade paths, including single measures and staging upgrades over time

Programs that offered several paths for customers to upgrade their homes—for example through a choice of single or bundled measures, staged upgrades over time, or a comprehensive whole home upgrade—were found to motivate greater homeowner participation and generate higher energy savings, according...
Tips for Success

Make upgrade options clear and concise for customers

Programs in many regions of the U.S. find that the concept of home performance is new to homeowners. Homeowners may not know how energy efficiency measures compare (e.g., energy savings benefits of insulation versus new windows) or have not heard about some effective measures, such as air sealing...
Tips for Success

Engage with potential lending partners early, and make a clear business case for their involvement

Some lenders perceive home energy lending to be too risky or not profitable enough for them to get involved. Programs have found that engaging potential lending partners early in the program design process, especially in face-to-face meetings, helped them understand both lender needs and the risks...
Tips for Success

How to Design a Community Energy Alliance

Author(s)
Ben Taube and Jolyn Newton, Southeast Energy Efficiency Alliance,
Eric Mackres, American Council for an Energy-Efficient Economy
Publication Date
2010
Organizations or Programs
City of Decatur Kilowatt Crackdown,
Community Energy Challenge,
Go Green Nashville,
Local Energy Alliance Program (LEAP)
Webcast on how to design a community energy alliance.
Resource - Webcast

You Are My Sunshine: Integrating Residential Solar and Energy Efficiency (301)

Author(s)
U.S. Department of Energy
Publication Date
2015
Organizations or Programs
Energize Phoenix,
Austin Energy,
Sacramento Municipal Utility District (SMUD)

This summary from a Better Buildings Residential Network peer exchange call focused on combining solar and home performance energy efficiency.

Resource - Topical Presentations

Catalyzing Efficiency: Unlocking Energy Information and Value in Apartment Buildings

Author(s)
Institute for Market Transformation
Publication Date
2016
Organizations or Programs
Elevate Energy,
Austin Energy,
New York State Energy Research and Development Authority (NYSERDA),
Mass Save,
City of New York’s Retrofit Accelerator,
Seattle RENEW Multi-Family Housing Program

This report explores how governments and energy efficiency implementers could help stakeholders better analyze and act upon building performance data to unlock savings.

Resource - Publications

Reaching More Residents: Opportunities for Increasing Participation in Multifamily Energy Efficiency Programs

Author(s)
American Council for an Energy-Efficient Economy
Publication Date
2016
Organizations or Programs
Focus on Energy,
National Grid Rhode Island,
DC Sustainable Energy Utility Low-Income Multifamily Initiative,
Bay Area Regional Energy Network Multifamily Building Enhancements,
Con Edison Multifamily Energy Efficiency Program,
Con Edison Multifamily Low Income Program,
Puget Sound Energy,
Xcel Energy,
Elevate Energy,
Energy Trust of Oregon,
Public Service Electric and Gas Multifamily Program,
Pacific Gas & Electric Company,
Arizona Public Service (APS) Company,
Austin Energy,
Efficiency Vermont,
CenterPoint Energy,
New York State Energy Research and Development Authority (NYSERDA)

The multifamily sector can be hard to reach when it comes to energy efficiency programs. Besides being diverse and complex, the sector presents a unique set of challenges to efficiency investments. The result is that multifamily customers are often underserved by energy efficiency programs. Drawing on data requests and interviews with program administrators, this report summarizes the challenges to program participation and identifies best practices that programs can use to reach and retain large numbers of multifamily participants.

Resource - Publications

A Policymaker’s Guide to Scaling Home Energy Upgrades

Author(s)
State and Local Energy Efficiency Action Network
Publication Date
2015
Organizations or Programs
EnergySmart,
New York State Energy Research and Development Authority (NYSERDA),
Enhabit,
Mass Save,
Tennessee Valley Authority (TVA),
Manitoba Hydro,
Keystone Home Energy Loan Program (HELP),
Michigan Saves,
Warehouse for Energy Efficiency Loans,
Austin Energy,
Efficiency Vermot,
Midwest Energy Efficiency Alliance,
Illinois Home Performance with Energy Star,
Build It Green,
Earth Advantage,
Elevate Energy,
Arizona Public Service (APS),
Pacific Gas and Electric Company,
NeighborWorks H.E.A.T. Squad

This Guide is designed to help state and local policymakers to take full advantage of new policy developments by providing them with a comprehensive set of tools to support launching or accelerating residential energy efficiency programs. The Guide focuses on four categories of policies that have proven particularly effective in providing a framework within which residential energy efficiency programs can thrive: incentives and financing, making the value of energy efficiency visible in the real estate market, data access and standardization, and supporting utility system procurement of energy efficiency.

Resource - Publications

Clean Energy Financing Programs: A Decision Resource for States and Communities

Author(s)
U.S. Environmental Protection Agency
Publication Date
2011
Organizations or Programs
Austin Energy,
Bridgeport Housing Authority Energy Efficiency,
City of Pendleton,
OR,
Enhabit,
ClimateSmart Initiative,
Colorado ENERGY STAR Homes,
Connecticut Solar Lease,
Keystone Home Energy Loan Program (HELP),
Long Island Green Homes,
Montana Alternative Energy Revolving Loan Program,
Palm Desert Energy Independence Program,
Sonoma County Energy Independence Program,
Sustainable Connections: Energy Challenge,
Texas LoanSTAR

This U.S. Environmental Protection Agency resource is intended to help state and local governments design finance programs for their jurisdiction. It describes financing program options, key components of these programs, and factors to consider as they make decisions about getting started or updating their programs.

Resource - Publications

Content Type

  • Resource (6)
  • Tips for Success (3)

Resource Type

Program Components

  • Market Position & Business Model (1)
  • Program Design & Customer Experience (7)
  • Evaluation & Data Collection (1)
  • Marketing & Outreach (2)
  • Financing (2)

Program Design Phases

  • Overview (1)
  • Strategy Development (6)
  • Planning (5)
  • Implementation (6)
  • Evaluation (3)

States or Territories

  • Alabama (1)
  • Alaska (1)
  • Arizona (5)
  • Arkansas (1)
  • (-) California (7)
  • Colorado (1)
  • Connecticut (1)
  • Delaware (1)
  • Florida (4)
  • (-) Georgia (3)
  • Hawaii (1)
  • Illinois (4)
  • Kansas (2)
  • Kentucky (1)
  • Maine (6)
  • Manitoba (1)
  • Maryland (2)
  • Massachusetts (3)
  • Michigan (5)
  • Minnesota (2)
  • Missouri (3)
  • Montana (1)
  • Nevada (1)
  • New Hampshire (2)
  • New Jersey (3)
  • New York (8)
  • North Carolina (2)
  • Ohio (2)
  • Oklahoma (1)
  • Oregon (10)
  • Pennsylvania (4)
  • Rhode Island (2)
  • South Dakota (1)
  • Texas (29)
  • Utah (1)
  • Vermont (5)
  • Virginia (2)
  • Washington (5)
  • Washington DC (3)
  • Wisconsin (5)

Organizations or Programs

  • Energy Upgrade California (44)
  • Enhabit (13)
  • New York State Energy Research and Development Authority (NYSERDA) (11)
  • (-) Austin Energy (8)
  • Efficiency Vermont (8)
  • Elevate Energy (8)
  • Sacramento Municipal Utility District (SMUD) (7)
  • EnergySmart (6)
  • Energy Trust of Oregon (5)
  • Local Energy Alliance Program (LEAP) (5)
  • Michigan Saves (5)
  • Build It Green (4)
  • Focus on Energy (4)
  • Mass Save (4)
  • NOLA WISE (4)
  • Pacific Gas & Electric Company (PG&E) (4)
  • Southeast Energy Efficiency Alliance (SEEA) (4)
  • Better Buildings Program San Jose (3)
  • emPowerSBC (3)
  • Energize Phoenix (3)
  • Energy Impact Illinois (3)
  • EnergySmart Colorado (3)
  • Keystone Home Energy Loan Program (HELP) (3)
  • Low Income Energy Efficiency (LIEE) Program (3)
  • NeighborWorks H.E.A.T. Squad (3)
  • Windsor Efficiency PAYS (3)
  • Bend Energy Challenge (2)
  • California Alternate Rate for Energy (CARE) Program (2)
  • ClimateSmart Initiative (2)
  • Colorado ENERGY STAR Homes (2)
  • Commonwealth Edison Company (ComED) (2)
  • Community Power Works (2)
  • Connecticut Neighbor to Neighbor Energy Challenge (2)
  • DecaturWISE (2)
  • Efficiency Maine (2)
  • Efficiency Nova Scotia (2)
  • EnergyWorks (2)
  • Kansas How$mart (2)
  • Puget Sound Energy (2)
  • RePower Bainbridge (2)
  • RePower Bremerton (2)
  • Sonoma County Energy Independence Program (2)
  • Southern California Edison (2)
  • Tennessee Valley Authority (TVA) (2)
  • Texas LoanSTAR (2)
  • California Community Savings Initiative (1)
  • (-) Community Energy Challenge (1)
  • Green Works Orlando (1)
  • Home Energy Affordability Loan (HEAL) (1)
  • RePower Kitsap (1)
Residential Program Guide is a resource of the U.S. Department of Energy's Building Technologies Office.
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