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Adapt your business model to fit your external environment

To develop a successful business model, Better Buildings Neighborhood Program partners found it critical to have a strong understanding of the external environment within which they operated. This included who their customers were, who their competitors and partners were, what key policies governed...
Tips for Success

Develop routine reports or dashboards to help monitor the collected data

Many Better Buildings Neighborhood Program partners found that program dashboards—regularly updated, easily accessed, summary reports of key metrics—helped them identify problems and monitor program progress toward their goals. Depending on the program’s goals and needs, dashboards included metrics...
Tips for Success

Strategies to Overcome Split Incentive Tenant / Landlord Issues

Author(s)
U.S. Department of Energy
Publication Date
2014
Organizations or Programs
Cambridge Energy Alliance

This summary from a Better Buildings Residential Network peer exchange call focused on challenges and strategies related to split incentives for tenants and landlords.

Resource - Topical Presentations

Green with Envy: Neighbor Comparisons and Social Norms in Five Home Energy Report Programs

Author(s)
Kira Ashby and Hilary Forster, Consortium for Energy Efficiency,
Bruce Ceniceros, Sacramento Municipal Utility District,
Bobbi Wilhelm, Puget Sound Energy,
Kim Friebel, Commonwealth Edison,
Rachel Henschel, National Grid,
Shahana Samiullah, Southern California Edison
Publication Date
2012
Organizations or Programs
National Grid,
Southern California Edison,
Puget Sound Energy,
Sacramento Municipal Utility District (SMUD),
Commonwealth Edison Company (ComED)

This paper explores ways in which program administrators are using social norms to spur behavior change and, as a result, curb energy use. In recent years, home energy reports (HER) programs have applied the concept of social norms to the energy efficiency context. These feedback programs inform customers of how their energy consumption compares to their neighbors' and provide other information about their usage, with the goal of enticing customers to change their energy use behavior to improve their relative neighborhood ranking.

Resource - Publications

Big Savers: Experiences and Recent History of Program Administrators Achieving High Levels of Electric Savings

Author(s)
American Council for an Energy-Efficient Economy
Publication Date
2016
Organizations or Programs
Arizona Public Service,
Northern States Power,
Commonwealth Edison Company (ComED),
Efficiency Vermont,
Energy Trust of Oregon,
Eversource Energy,
Fort Collins Utilities,
Narragansett Electric,
National Grid Massachusetts,
Otter Tail Power,
Pacific Gas and Electric,
Southern California Edison,
Seattle City Light,
Tucson Electric Power

Energy efficiency savings have grown substantially in the past ten years, and national leaders in program administration have emerged as savings levels have increased. This report reviews annual program performance for 14 leading energy efficiency program administrators, with a focus on costs, electricity savings, cost effectiveness, and portfolio design.

Resource - Publications

A Policymaker’s Guide to Scaling Home Energy Upgrades

Author(s)
State and Local Energy Efficiency Action Network
Publication Date
2015
Organizations or Programs
EnergySmart,
New York State Energy Research and Development Authority (NYSERDA),
Enhabit,
Mass Save,
Tennessee Valley Authority (TVA),
Manitoba Hydro,
Keystone Home Energy Loan Program (HELP),
Michigan Saves,
Warehouse for Energy Efficiency Loans,
Austin Energy,
Efficiency Vermot,
Midwest Energy Efficiency Alliance,
Illinois Home Performance with Energy Star,
Build It Green,
Earth Advantage,
Elevate Energy,
Arizona Public Service (APS),
Pacific Gas and Electric Company,
NeighborWorks H.E.A.T. Squad

This Guide is designed to help state and local policymakers to take full advantage of new policy developments by providing them with a comprehensive set of tools to support launching or accelerating residential energy efficiency programs. The Guide focuses on four categories of policies that have proven particularly effective in providing a framework within which residential energy efficiency programs can thrive: incentives and financing, making the value of energy efficiency visible in the real estate market, data access and standardization, and supporting utility system procurement of energy efficiency.

Resource - Publications

Cambridge Energy Alliance's Residential and Small Business Communications and Marketing Strategy

Author(s)
Hattaway Communications
Publication Date
2007
Organizations or Programs
Cambridge Energy Alliance
This marketing strategy includes the goals and objectives the Cambridge (Massachusetts) Energy Alliance set out to meet.
Resource - Publications

Content Type

  • Resource (5)
  • Tips for Success (2)

Resource Type

Program Components

  • Market Position & Business Model (1)
  • Program Design & Customer Experience (4)
  • Evaluation & Data Collection (3)
  • Marketing & Outreach (3)

Program Design Phases

  • Overview (1)
  • Strategy Development (3)
  • Planning (5)
  • Implementation (6)
  • Evaluation (3)

States or Territories

  • Alabama (2)
  • Alaska (1)
  • Arizona (4)
  • Arkansas (1)
  • California (9)
  • Colorado (6)
  • Connecticut (17)
  • Delaware (1)
  • Florida (1)
  • Georgia (1)
  • Hawaii (1)
  • Illinois (4)
  • Kansas (1)
  • Kentucky (1)
  • Maine (1)
  • Manitoba (1)
  • Maryland (2)
  • (-) Massachusetts (6)
  • Michigan (2)
  • Minnesota (2)
  • Missouri (2)
  • Montana (1)
  • (-) New Hampshire (2)
  • New Jersey (1)
  • New York (1)
  • Ohio (1)
  • Oklahoma (1)
  • Oregon (4)
  • Pennsylvania (1)
  • Rhode Island (2)
  • South Dakota (1)
  • Texas (1)
  • Utah (1)
  • Vermont (4)
  • Virginia (1)
  • Washington (3)
  • Washington DC (1)
  • Wisconsin (1)

Organizations or Programs

  • Mass Save (8)
  • Elevate Energy (7)
  • New York State Energy Research and Development Authority (NYSERDA) (6)
  • Michigan Saves (5)
  • Austin Energy (4)
  • Efficiency Vermont (4)
  • Enhabit (4)
  • Focus on Energy (4)
  • Beacon Communities Project (3)
  • Energy Trust of Oregon (3)
  • Eversource (3)
  • Sacramento Municipal Utility District (SMUD) (3)
  • Arizona Public Service (APS) (2)
  • (-) Cambridge Energy Alliance (2)
  • City of Chicago (2)
  • Commonwealth Edison Company (ComED) (2)
  • ConEdison’s Brooklyn Queens Demand Management Program (2)
  • (-) Connecticut Neighbor to Neighbor Energy Challenge (2)
  • Energy Impact Illinois (2)
  • Energy Outreach Colorado (2)
  • EnergySmart (2)
  • Florida's Multifamily Energy Retrofit Program (2)
  • Keystone Home Energy Loan Program (HELP) (2)
  • Massachusetts Department Of Energy Resources (2)
  • Massachusetts Low-Income Multifamily Energy Retrofit Program (2)
  • National Grid (2)
  • Puget Sound Energy (2)
  • Seattle City Light (2)
  • Set the PACE St. Louis (2)
  • (-) Southern California Edison (2)
  • Baltimore Energy Challenge (1)
  • Bend Energy Challenge (1)
  • (-) Build It Green (1)
  • Community Power Works (1)
  • CoMo Energy Challenge (1)
  • Efficiency Maine (1)
  • Efficiency Nova Scotia (1)
  • Energize Delaware (1)
  • Energize Phoenix (1)
  • Energy Upgrade California (1)
  • Eversource Energy Home Energy Reports program (1)
  • Illinois Home Performance with Energy Star (1)
  • Kansas How$mart (1)
  • Local Energy Alliance Program (LEAP) (1)
  • Maryland Home Performance with ENERGY STAR (1)
  • National Grid Home Energy Reports program (1)
  • NeighborWorks H.E.A.T. Squad (1)
  • New Hampshire Better Buildings Program (1)
  • Public Service of New Hampshire (1)
  • Texas LoanSTAR (1)
Residential Program Guide is a resource of the U.S. Department of Energy's Building Technologies Office.
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