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Contractors are your sales team – educate and empower them with the skills to sell home energy upgrades

Many home performance programs have confronted the challenge of how to reach out to more customers and to improve conversion rates of customer interest into completed upgrades. Realizing that the contractor is a primary face-to-face link between customers and the program, some Better Buildings...
Tips for Success

Develop routine reports or dashboards to help monitor the collected data

Many Better Buildings Neighborhood Program partners found that program dashboards—regularly updated, easily accessed, summary reports of key metrics—helped them identify problems and monitor program progress toward their goals. Depending on the program’s goals and needs, dashboards included metrics...
Tips for Success

Measure and evaluate performance at key points in the process

Measuring performance at key points in the upgrade process (e.g., assessments, conversion rates, and financing applications) has helped programs understand where their processes are working smoothly and where they are not. This information has helped them continuously improve their program design...
Tips for Success

Follow through with customers

Following up on leads that result from your marketing and outreach efforts quickly and consistently will help your program convert them from interested parties to satisfied customers. Many programs found a sizable drop-off in action if they or their contractors were not able to follow up within a...
Tips for Success

Clean Energy Program Funding: EPA Local Climate and Webcast Series

Author(s)
U.S. Environmental Protection Agency
Publication Date
2012
Organizations or Programs
Green Works Orlando,
Community Energy Challenge,
Home Energy Affordability Loan (HEAL)

Three-part webinar series. Part I discusses how to design and implement funding programs, line up partners, and gain support for clean energy programs through both conventional and non-conventional methods. Part II discusses how to locate available sources of funding. Part III explains how to leverage existing funds and make clean energy investments more affordable for clean energy program audiences.

Resource - Webcast

How to Design a Community Energy Alliance

Author(s)
Ben Taube and Jolyn Newton, Southeast Energy Efficiency Alliance,
Eric Mackres, American Council for an Energy-Efficient Economy
Publication Date
2010
Organizations or Programs
City of Decatur Kilowatt Crackdown,
Community Energy Challenge,
Go Green Nashville,
Local Energy Alliance Program (LEAP)
Webcast on how to design a community energy alliance.
Resource - Webcast

Incorporating Behavior Change Efforts Into Energy Efficiency Programs

Author(s)
U.S. Department of Energy
Publication Date
2014
Organizations or Programs
Connecticut Neighbor to Neighbor Energy Challenge,
EnergyWorks KC

This summary from a Better Buildings Residential Network peer exchange call focused on how programs use behavior change strategies to reduce energy use.

Resource - Topical Presentations

Better Buildings Program: Brands & Websites

Author(s)
U.S. Department of Energy
Publication Date
2011
Organizations or Programs
BetterBuildings for Michigan,
CharlestonWISE,
Enhabit,
Community Power Works,
Connecticut Neighbor to Neighbor Energy Challenge,
Efficiency Maine,
emPowerSBC,
Energize Bedford,
Energize Phoenix,
EnergySmart Colorado,
Energy Upgrade California,
EnergyWorks,
Greater Cincinnati Energy Alliance (GCEA),
Green Madison,
BetterBuildings Lowell Energy Upgrade,
Milwaukee Energy Efficiency (Me2),
Missouri Agricultural Energy Saving Team - A Revolutionary Opportunity (MAESTRO),
NeighborWorks H.E.A.T. Squad,
New Hampshire BetterBuildings,
New York State Energy Research and Development Authority (NYSERDA),
reEnergize,
RePower Kitsap,
RePower Bainbridge,
RePower Bremerton

This presentation includes the brands, website addresses, and images for most of the Better Buildings Neighborhood Program partners.

Resource - Topical Presentations

Program Management and Continuous Improvement for Financing Programs

Author(s)
Chris Lohmann, U.S. Department of Energy
Publication Date
2011
Organizations or Programs
emPowerSBC,
EnergySmart Colorado

Presentation providing an overview of financing programs, a strategy for continuous improvement, tools for program management, a risk management strategy, and common risks associated with financing programs.

Resource - Topical Presentations

Connecticut Volunteer Data Collection Templates

Author(s)
Connecticut Neighbor to Neighbor Energy Challenge
Publication Date
2011
Organizations or Programs
Connecticut Neighbor to Neighbor Energy Challenge
This template, used by Connecticut Neighbor to Neighbor Energy Challenge, standardizes volunteer data collection efforts at events.
Resource - Templates & Forms

Connecticut Workshop Survey

Author(s)
Connecticut Neighbor to Neighbor Energy Challenge
Publication Date
2011
Organizations or Programs
Connecticut Neighbor to Neighbor Energy Challenge
Short survey for Connecticut's Neighbor to Neighbor Energy Challenge workshop participants. The workshop allowed the program to share its energy efficiency offerings with homeowners.
Resource - Templates & Forms

Better Buildings Neighborhood Program Grantee Incentives

Author(s)
U.S. Department of Energy
Publication Date
2012
Organizations or Programs
Atlanta SHINE,
Be SMART,
Beacon Communities Project,
BetterBuildings for Michigan,
BetterBuildings for Greensboro,
BetterBuildings Lowell Energy Upgrade,
Camden POWER - A Better Buildings Initiative,
CarrboroWISE,
City of Indianapolis Better Buildings Program,
Chapel Hill WISE,
CharlestonWISE,
Enhabit,
Community Alliance for Energy Efficiency (Cafe2),
Community Power Works,
Connecticut Neighbor to Neighbor Energy Challenge,
DecaturWISE,
Efficiency Maine,
emPowerSBC,
Energize Phoenix,
EnergyFit Nevada,
Energy Impact Illinois,
EnergySmart,
Energy Upgrade California,
EnergyWorks,
Fayette County Better Buildings Initiative,
Greater Cincinnati Energy Alliance (GCEA),
Huntsville WISE,
Local Energy Alliance Program (LEAP),
Michigan Saves,
Missouri Agricultural Energy Saving Team - A Revolutionary Opportunity (MAESTRO),
NeighborWorks H.E.A.T. Squad,
New York State Energy Research and Development Authority (NYSERDA),
reEnergize,
RePower Kitsap,
RePower Bainbridge,
RePower Bremerton,
Richmond Regional Energy Alliance (RREA),
ShopSmart with JEA,
Solar and Energy Loan Fund (SELF),
Small Town Energy Program (STEP),
Wisconsin Energy Conservation Corporation (WECC),
Southeast Energy Efficiency Alliance (SEEA)

This publication summarizes some of the incentives offered by Better Buildings Neighborhood Program partners.

Resource - Publications

Listening to Consumer Behavior

Author(s)
Kat Donnelly, Connecticut Neighbor to Neighbor Energy Challenge
Publication Date
2010
Organizations or Programs
Connecticut Neighbor to Neighbor Energy Challenge
This presentation outlines the steps Connecticut's Neighbor to Neighbor Energy Challenge program took to obtain and sort useful feedback from surveys and volunteer observations.
Resource - Program Presentations & Reports

Neighbor to Neighbor Energy Challenge: Small Changes. Big Results.

Author(s)
Clean Water Fund
Publication Date
2012
Organizations or Programs
Connecticut Neighbor to Neighbor Energy Challenge
This presentation describes Connecticut Neighbor to Neighbor Energy Challenge program and lessons learned on community engagement as a driver of demand.
Resource - Program Presentations & Reports

Get Helpful Tips for Collecting Utility Data

Author(s)
U.S. Department of Energy
Publication Date
2012
Organizations or Programs
Connecticut Neighbor to Neighbor Energy Challenge
A list of tips from Connecticut's Neighbor to Neighbor Energy Challenge for working with utilities to access energy usage data.
Resource - Program Presentations & Reports

Content Type

  • Resource (11)
  • Tips for Success (4)

Resource Type

Program Components

  • Market Position & Business Model (2)
  • Program Design & Customer Experience (3)
  • Evaluation & Data Collection (6)
  • Marketing & Outreach (8)
  • Financing (2)
  • Contractor Engagement & Workforce Development (1)

Program Design Phases

  • Overview (4)
  • Strategy Development (17)
  • Planning (18)
  • (-) Implementation (15)
  • Evaluation (14)

States or Territories

  • Alabama (1)
  • Arizona (1)
  • California (2)
  • Colorado (2)
  • Connecticut (10)
  • Florida (1)
  • Georgia (1)
  • Maine (1)
  • Massachusetts (1)
  • Michigan (1)
  • Missouri (1)
  • Ohio (1)
  • Oregon (1)

Organizations or Programs

  • Enhabit (46)
  • New York State Energy Research and Development Authority (NYSERDA) (34)
  • Efficiency Maine (25)
  • Austin Energy (23)
  • Energy Upgrade California (23)
  • Michigan Saves (19)
  • Energy Impact Illinois (18)
  • Greater Cincinnati Energy Alliance (GCEA) (17)
  • RePower Bainbridge (16)
  • Efficiency Vermont (15)
  • EnergySmart Colorado (15)
  • Local Energy Alliance Program (LEAP) (15)
  • RePower Kitsap (15)
  • Elevate Energy (14)
  • RePower Bremerton (13)
  • Community Power Works (12)
  • (-) Connecticut Neighbor to Neighbor Energy Challenge (12)
  • EnergySmart (12)
  • EnergyWorks (12)
  • Keystone Home Energy Loan Program (HELP) (12)
  • NeighborWorks H.E.A.T. Squad (9)
  • BetterBuildings for Michigan (8)
  • Focus on Energy (8)
  • Arizona Public Service (APS) (7)
  • Energize Phoenix (7)
  • Long Island Green Homes (7)
  • Mass Save (7)
  • Southeast Energy Efficiency Alliance (SEEA) (7)
  • Efficiency Nova Scotia (6)
  • Energize Connecticut (6)
  • NeighborWorks of Western Vermont (6)
  • reEnergize (6)
  • ShopSmart with JEA (6)
  • Texas LoanSTAR (6)
  • BetterBuildings for Greensboro (5)
  • Energy Trust of Oregon (5)
  • NOLA WISE (5)
  • Sacramento Municipal Utility District (SMUD) (5)
  • Small Town Energy Program (STEP) (5)
  • Be SMART (4)
  • Cambridge Energy Alliance (4)
  • CharlestonWISE (4)
  • Denver Energy Challenge (4)
  • Energize Delaware (4)
  • Illinois Home Performance with Energy Star (4)
  • Milwaukee Energy Efficiency (Me2) (4)
  • New Jersey Home Performance with ENERGY STAR (4)
  • (-) emPowerSBC (3)
  • Energize New York (3)
  • Kansas How$mart (3)
Residential Program Guide is a resource of the U.S. Department of Energy's Building Technologies Office.
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