Develop processes, strategies, and procedures to continuously improve your organization’s operations and position in the market.

Communicate pertinent results of evaluations to program staff, partners, and stakeholders.

Manage third-party impact and process evaluation activities by coordinating with evaluators, transferring data, and overseeing evaluation deliverables.

Publicize benefits and lessons learned resulting from your organization’s success in the market.

Identify and implement systems and tools that will support data collection and data quality necessary for effective evaluation.

Develop processes to evaluate your organization’s strengths, weaknesses, and market position on a regular basis.

Identify and develop needed resources to position your organization in the market and maintain a viable business model.

Create your organization’s business plan, which describes how your operational and financial structure will support the delivery of energy efficiency services.

Identify your organization's preferred market position by assessing existing market actors, gaps, competitors, and potential partners. Develop a business model that will allow you to deliver energy efficiency services.

Develop evidence-based insights into your program’s performance through third-party process and impact evaluations. Learn how to develop effective data collection strategies and timely evaluations to identify important program achievements as well as opportunities for making program improvements.

Identify the right questions to ask, appropriate metrics to collect, and the processes needed to initiate third-party impact and process evaluations.