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Incentivize the action you want your customer to take

Successful programs know that it is not enough to get customers interested in their services. They know that homeowners that receive assessments but don’t undertake upgrades don’t receive the benefits of energy efficiency—and programs don’t get credit for energy savings. Instead of emphasizing...
Tips for Success

Make upgrade options clear and concise for customers

Programs in many regions of the U.S. find that the concept of home performance is new to homeowners. Homeowners may not know how energy efficiency measures compare (e.g., energy savings benefits of insulation versus new windows) or have not heard about some effective measures, such as air sealing...
Tips for Success

Hire staff with financing skills and knowledge

Financing can be a complicated topic for programs, and having staff with financing knowledge and expertise can be very valuable. Financing program administration involves working with lenders and understanding how they operate as well as understanding financial regulatory issues and loan product...
Tips for Success

Follow through with customers

Following up on leads that result from your marketing and outreach efforts quickly and consistently will help your program convert them from interested parties to satisfied customers. Many programs found a sizable drop-off in action if they or their contractors were not able to follow up within a...
Tips for Success

Foster “word of mouth” communication from satisfied customers

Programs found that encouraging word of mouth outreach by asking satisfied customers to promote their program experience to peers helped attract more homeowners who completed energy upgrades. Referrals from neighbors and friends who are happy with their energy improvements can provide a good source...
Tips for Success

Language matters – use words that resonate with your target audience

Words have power, so many programs decided to use language with positive associations. For example, the Better Buildings Neighborhood Program encouraged use of the term "assessment" instead of "audit" to avoid the negative connotation of a tax audit. "Home energy upgrade" sounds more positive than...
Tips for Success

Motivate action through financial incentives and time-limited offers

Incentives can be the easiest approach to overcome motivation barriers and attract customers’ and contractors’ attention, as long as the upgrade and reimbursement processes are kept simple and easy to follow. Successful programs have found incentives help entice customers to complete upgrades...
Tips for Success

Setting Baselines for Planning and Evaluation of Efficiency Programs

Author(s)
Robert G. Ozar, Michigan Public Service Commission,
Carmen Best, California Public Utilities Commission,
Jeff Harris, Northwest Energy Efficiency Alliance
Publication Date
2016

The key challenge with quantifying savings from end-use efficiency activities is the identification of an accurate baseline from which to determine the savings. Regardless of the protocol or procedure applied, all savings values are determined by estimating likely energy use in the absence of the program or project (the “counterfactual” scenario, or baseline). This webcast provides an introduction to considerations and common practices for defining baselines, the relationship between baselines and savings attribution, and examples of how different jurisdictions are addressing market baseline studies, setting baselines for retrofit measures, and market transformation program baselines.

Resource - Webcast

Better Together: Linking and Leveraging Energy Programs for Low-Income Households

Author(s)
U.S. Environmental Protection Agency
Publication Date
2015

This presentation includes a series of case studies to highlight effective efforts by state and local agencies, non-profits, and utilities to bring energy efficiency and renewable energy (EE/RE) to low-income households. It explores the topic of linking and leveraging EE/RE programs for limited-income households, including the need to coordinate with other energy assistance programs.

Resource - Webcast

Overview and Preliminary Results of ARRA-Funded SGIG Consumer Behavior Studies

Author(s)
State and Local Energy Efficiency Action Network
Publication Date
2014

This webcast discusses the background for U.S. Department of Energy’s Smart Grid Investment Grant (SGIG) consumer behavior study effort; the various utilities who are participating and what they each plan to include their respective studies; the quantitative results and qualitative lessons learned thus far from these studies; and the types of research will be undertaken by LBNL over the next several years.

Resource - Webcast

Better Together: Linking and Leveraging Energy Programs for Low-Income Households

Author(s)
U.S. Environmental Protection Agency
Publication Date
2017
Organizations or Programs
Energy Outreach Colorado,
DTE Energy

This 90-minute webinar explored the topic of linking and leveraging energy efficiency and renewable energy (EE/RE) programs for limited-income households, including the need to coordinate with other energy assistance programs. It presented case studies of organizations that have successfully advanced connections among available programs and funding sources.

Resource - Topical Presentations

Who's Got Game? Interactive Customer Engagement Strategies

Author(s)
U.S. Department of Energy
Publication Date
2017
Organizations or Programs
Consumers Energy Smart Energy Challenge,
Focus on Energy

This summary from a Better Buildings Residential Network peer exchange call focused on key challenges and opportunities to deploy interactive engagement strategies including customer segmentation, loyalty and reward programs, and gamification. It features speakers from Fiveworx, ICF International, and Cool Choices.

Resource - Topical Presentations

State of the Union: Best Practices from 'Most Improved' Energy Efficient States in 2016

Author(s)
U.S. Department of Energy
Publication Date
2017
Organizations or Programs
Efficiency Maine,
Michigan Saves

This summary from a Better Buildings Residential Network peer exchange call focused on how recent policy changes have impacted residential energy efficiency program implementation. Speakers include Efficiency Maine, Michigan Environmental Council, and Groundwork Center for Resilient Communities.

Resource - Topical Presentations

Better Together: Linking and Leveraging Energy Programs for Low-Income Households

Author(s)
U.S. Environmental Protection Agency
Publication Date
2016
Organizations or Programs
Energy Outreach Colorado

This webcast highlight effective efforts by state and local agencies, non-profits, and utilities to bring energy efficiency and renewable energy (EE/RE) to low-income households.

Resource - Topical Presentations

Keys to Successful Quality Assurance and Quality Control Programs (101)

Author(s)
U.S. Department of Energy
Publication Date
2016
Organizations or Programs
Energize Connecticut,
Michigan Saves

This summary from a Better Buildings Residential Network peer exchange call focused on quality assurance of energy efficiency services.

Resource - Topical Presentations

Coordinating With Corporate and Institutional Affiliate Programs

Author(s)
U.S. Department of Energy
Publication Date
2015

This summary from a Better Buildings Residential Network peer exchange call focused on how to market energy efficiency upgrades through affiliate partners and other established institutions.

Resource - Topical Presentations

Financing Multifamily Energy Efficiency Upgrades

Author(s)
U.S. Department of Energy
Publication Date
2015
Organizations or Programs
Michigan Saves

This summary from a Better Buildings Residential Network peer exchange call focused on how to market energy efficiency upgrades in the multifamily housing sector.

Resource - Topical Presentations

Regional Networks for Energy Efficiency

Author(s)
U.S. Department of Energy
Publication Date
2012

This peer exchange call summary focused on the advantages, challenges, creation and management of regional networks.

Resource - Topical Presentations

Revenue From Contractor Fees

Author(s)
U.S. Department of Energy
Publication Date
2012
Organizations or Programs
Local Energy Alliance Program (LEAP),
BetterBuildings for Michigan

This peer exchange call summary focused on how programs are devising plans for creating a contractor revenue stream and potential fee structures.

Resource - Topical Presentations

Contractor Sales Training

Author(s)
U.S. Department of Energy
Publication Date
2012
Organizations or Programs
EnergyWorks,
Efficiency Maine,
BetterBuildings for Michigan

This peer exchange call summary focused on sales training assistance programs for contractors.

Resource - Topical Presentations

Working With Weatherization Assistance Programs

Author(s)
U.S. Department of Energy
Publication Date
2011
Organizations or Programs
Michigan Saves

This peer exchange call summary focused on integrating income-qualified programs into neighborhood sweeps.

Resource - Topical Presentations

Using Loan Performance Data to Inform Program Implementation

Author(s)
U.S. Department of Energy
Publication Date
2014
Organizations or Programs
Michigan Saves,
BeSmart Maryland

This summary from a Better Buildings Residential Network peer exchange call focused on how loan performance data is tracked and analyzed, and what the data shows.

Resource - Topical Presentations

Programs: Operating as a Prime Contractor

Author(s)
U.S. Department of Energy
Publication Date
2013
Organizations or Programs
SustainableWorks,
Greater Cincinnati Energy Alliance (GCEA),
CharlestonWISE

This summary from a Better Buildings Residential Network peer exchange call focused on the challenges, strategies and advantages of  operating as a prime contractor.

Resource - Topical Presentations

Community Readiness Assessments

Author(s)
U.S. Department of Energy
Publication Date
2013
Organizations or Programs
Michigan Saves

This summary from a Better Buildings Residential Network peer exchange call focused on the benefits of community assessments and strategies for gathering information.

Resource - Topical Presentations

Contractor-Funded Incentives

Author(s)
U.S. Department of Energy
Publication Date
2013
Organizations or Programs
Michigan Saves

This summary from a Better Buildings Residential Network peer exchange call focused on shared funding arrangements with contractors.

Resource - Topical Presentations

Contractor Pricing

Author(s)
U.S. Department of Energy
Publication Date
2012
Organizations or Programs
Austin Energy

This peer exchange call summary focused on the relationship between contract pricing and customers.

Resource - Topical Presentations

ResStock State Fact Sheets

Author(s)
National Renewable Energy Laboratory
Publication Date
2017

Each ResStock fact sheet presents the potential for residential energy and utility bill savings for the state. The top ten energy savings home improvements are highlighted.

Resource - Publications

Program Design Guide: Energy Efficiency Programs in Multifamily Affordable Housing

Author(s)
Energy Efficiency For All
Publication Date
2015
Organizations or Programs
New York State Energy Research and Development Authority (NYSERDA),
Elevate Energy

This guide identifies 12 best practices for policymakers, regulators, and program administrators to help building owners invest to increase the energy efficiency of multifamily affordable housing.

Resource - Publications

Financing Energy Efficiency Retrofits of Affordable Multifamily Buildings

Author(s)
Community Development Department of the Federal Reserve Bank of San Francisco
Publication Date
2014
Organizations or Programs
NeighborWorks H.E.A.T. Squad,
New York State Energy Research and Development Authority (NYSERDA),
Watt Watchers,
Neighborhood Energy,
Energy Savers,
Ratepayer Inte-grated On-Bill Payment Program,
I'M HOME initiative,
Multifamily Energy Efficiency and Housing Affordability,
Residential Multifamily Housing Program

There are more than 17 million multifamily households nationwide, yet they remain a significant and mostly untapped opportunity for energy efficiency gains. Many cities and states that have embraced energy retrofitting as a job creator and boon to both the environment and economy have yet to address potential savings in multifamily properties, primarily because of obstacles not faced by single family and commercial properties. This paper discusses two barriers -- a lack of information and financing -- that stand in the way of multifamily energy retrofits.

Resource - Publications

More Savings for More Residents: Progress in Multifamily Housing Energy Efficiency

Author(s)
American Council for an Energy-Efficient Economy
Publication Date
2017

This report updates ACEEE's 2013 assessment of multifamily energy efficiency programs in US metropolitan areas with the most multifamily households. Using housing, policy, and utility-sector data from 2014 and 2015, this report documents how these programs have changed in the context of dynamic housing markets and statewide policy environments. The report also offers an analysis of the number, spending, offerings, and targeted participants of current programs and their potential for further expansion.

Resource - Publications

Energy Efficiency Jobs in America

Author(s)
E4TheFuture,
Environmental Entrepreneurs (E2)
Publication Date
2016

The report, based on U.S. Bureau of Labor Statistics data and a survey of tens of thousands of businesses across the country, provides detailed breakdowns of clean energy jobs not available previously, and it was developed and released in connection with a major U.S. Department of Energy study of all energy jobs in America.

Resource - Publications

Multifamily Energy Efficiency Retrofits: Barriers and Opportunities for Deep Energy Savings

Author(s)
Southeast Energy Efficiency Alliance,
Southwest Energy Efficiency Project,
Midwest Energy Efficiency Alliance,
South-central Partnership for Energy Efficiency as a Resource,
Northeast Energy Efficiency Partnerships, Inc.
Publication Date
2016
Organizations or Programs
Michigan Saves,
ConEdison’s Brooklyn Queens Demand Management Program,
Florida's Multifamily Energy Retrofit Program,
Set the PACE St. Louis,
City of Chicago,
Energy Outreach Colorado,
Massachusetts Low-Income Multifamily Energy Retrofit Program

This report was developed to help inform national stakeholders about the strategies that have been used to achieve deep energy savings in the multifamily housing sector through energy efficiency upgrades. These strategies could be used as models in areas where utility program administrators and policymakers seek to achieve deep energy savings in the multifamily building stock for the purposes of reducing energy costs, creating comfortable and healthy homes, meeting regulatory requirements, or reducing the environmental impacts of energy consumption. This report includes a national multifamily market characterization, barriers and opportunities for program and policy efforts, and eight exemplary case studies from across the country.

Resource - Publications

Current Practices in Efficiency Financing: An Overview for State and Local Governments

Author(s)
Lawrence Berkeley National Laboratory
Publication Date
2016
Organizations or Programs
Keystone Home Energy Loan Program (HELP),
Kansas How$mart,
New York State Energy Research and Development Authority (NYSERDA),
Michigan Saves,
Texas LoanSTAR,
Sacramento Municipal Utility District (SMUD),
Nebraska Dollar and Energy Savings Program

This report is a guide to all customer-facing financing products—products offered by a lender directly to a borrower—used to pay for energy efficiency. Intended for state and local governments that are deciding whether to start a new program, tune up and existing program, or create a Green Bank, it provides information on the full range of financing product options for target participants, the tradeoffs of various products, and potential advantages and disadvantages for different types of customers.

Resource - Publications

Building Better Energy Efficiency Programs for Low-Income Households

Author(s)
American Council for an Energy-Efficient Economy
Publication Date
2016
Organizations or Programs
Efficiency Vermont

This report details opportunities for scaling up program activity and increasing savings from programs reaching the people who need it most. It discussed best practices from existing programs for overcoming many of the key challenges that program administrators face, including how to address housing deficiencies that prevent energy efficiency upgrades, how to address cost effectiveness challenges, and how to serve hard-to-reach households.

Resource - Publications

Lifting the High Energy Burden in America's Largest Cities: How Energy Efficiency Can Improve Low-Income and Underserved Communities

Author(s)
American Council for an Energy-Efficient Economy
Publication Date
2016

Energy burden is the percentage of household income spent on home energy bills. In this report, ACEEE, along with the Energy Efficiency for All coalition, measures the energy burden of households in 48 of the largest American cities. The report finds that low-income, African-American, Latino, low-income multifamily, and renter households all spend a greater proportion of their income on utilities than the average family. The report also identifies energy efficiency as an underutilized strategy that can help reduce high energy burdens by as much as 30%. Given this potential, the report goes on to describe policies and programs to ramp up energy efficiency investments in low-income and underserved communities.

Resource - Publications

Accelerating the Commercial PACE Market: Statewide Programs and State Energy Office Participation in Property Assessed Clean Energy (PACE) Financing

Author(s)
National Association of State Energy Officials
Publication Date
2016
Organizations or Programs
Lean and Green Michigan,
New York State Energy Research and Development Authority (NYSERDA),
Michigan Saves,
Keeping PACE in Texas,
Energize New York

This report examines how State Energy Offices and state-level partners are supporting growth and uptake of Commercial Property Assessed Clean Energy (C-PACE) financing around the country. The report offers examples, insights, and strategies for State Energy Offices, green banks, state financing agencies, and other public and private entities to catalyze, accelerate, organize, and expand C-PACE markets.

Resource - Publications

A Policymaker’s Guide to Scaling Home Energy Upgrades

Author(s)
State and Local Energy Efficiency Action Network
Publication Date
2015
Organizations or Programs
EnergySmart,
New York State Energy Research and Development Authority (NYSERDA),
Enhabit,
Mass Save,
Tennessee Valley Authority (TVA),
Manitoba Hydro,
Keystone Home Energy Loan Program (HELP),
Michigan Saves,
Warehouse for Energy Efficiency Loans,
Austin Energy,
Efficiency Vermot,
Midwest Energy Efficiency Alliance,
Illinois Home Performance with Energy Star,
Build It Green,
Earth Advantage,
Elevate Energy,
Arizona Public Service (APS),
Pacific Gas and Electric Company,
NeighborWorks H.E.A.T. Squad

This Guide is designed to help state and local policymakers to take full advantage of new policy developments by providing them with a comprehensive set of tools to support launching or accelerating residential energy efficiency programs. The Guide focuses on four categories of policies that have proven particularly effective in providing a framework within which residential energy efficiency programs can thrive: incentives and financing, making the value of energy efficiency visible in the real estate market, data access and standardization, and supporting utility system procurement of energy efficiency.

Resource - Publications

Energy Efficiency Collaboratives: Driving Ratepayer-Funded Efficiency through Regulatory Policies Working Group

Author(s)
State and Local Energy Efficiency Action Network
Publication Date
2015

Energy efficiency collaboratives vary greatly and are typically designed for a specific jurisdiction, making them hard to compare side by side. This guide seeks to highlight a few common elements and draw conclusions on the overall effectiveness of specific characteristics of collaboratives. This guide defines and examines four different types of collaboratives in terms of their origin, scope, decision-making method, membership, duration, available resources, and how they interact with and influence their respective commissions.

Resource - Publications

Energy and Environment Guide to Action: State Policies and Best Practices for Advancing Energy Efficiency, Renewable Energy, and Combined Heat and Power

Author(s)
U.S. Environmental Protection Agency
Publication Date
2015

The Guide to Action provides in-depth information about over a dozen policies and programs that states are using to meet their energy, environmental, and economic objectives with energy efficiency, renewable energy, and combined heat and power. Each policy description is based on states’ experiences in designing and implementing policies, as documented in existing literature and shared through peer-exchange opportunities provided to states by EPA’s State Climate and Energy Program.

Resource - Publications

Impacts of Energy Efficiency Programs on Customer Satisfaction

Author(s)
State and Local Energy Efficiency Action Network
Publication Date
2011

This report provides data from nationwide utility customer satisfaction surveys and two case studies to encourage utilities to offer high-quality energy efficiency programs and services for their customers.

Resource - Publications

Setting Energy Savings Targets for Utilities

Author(s)
State and Local Energy Efficiency Action Network
Publication Date
2011

This report helps policymakers understand how electric and natural gas utilities can achieve greater efficiency by establishing numeric energy savings targets and goals for energy efficiency programs.

Resource - Publications

Who Should Deliver Ratepayer-Funded Energy Efficiency? A 2011 Update

Author(s)
Regulatory Assistance Project
Publication Date
2011

This report identifies and discusses factors that should be considered in evaluating model choices for administering and implementing ratepayer funded energy efficiency programs.

Resource - Publications

Delaware Sustainable Energy Utility Home Performance with ENERGY STAR Programs: Benchmarking and Emerging Trends

Author(s)
Delaware Sustainable Energy Utility
Publication Date
2017
Organizations or Programs
Energize Delaware

This report consists of a literature review and in-depth interviews with subject matter experts in the Home Performance with ENERGY STAR (HPwES) program area. The goal was to compare Delaware Sustainable Energy Utility (DESEU) HPwES Programs with peer-programs across the United States. The report also identifies key metrics and emerging trends regarding program design.

Resource - Program Presentations & Reports

Better Buildings Neighborhood Program Southeast Consortium Process Evaluation - Phase 1

Author(s)
Southeast Energy Efficiency Alliance
Publication Date
2013
Organizations or Programs
Southeast Energy Efficiency Alliance (SEEA)

This report presents the phase 1 process evaluation conducted of the 13 programs in the Southeast Consortium Better Buildings Neighborhood Program (BBNP).

Resource - Program Presentations & Reports

Better Buildings Neighborhood Program Southeast Consortium Process Evaluation-Phase 2

Author(s)
Southeast Energy Efficiency Alliance
Publication Date
2013
Organizations or Programs
Southeast Energy Efficiency Alliance (SEEA)

This report presents the phase 2 process evaluation conducted of the 13 programs in the Southeast Consortium Better Buildings Neighborhood Program (BBNP).

Resource - Program Presentations & Reports

Better Buildings Neighborhood Program Southeast Consortium Impact Evaluation

Author(s)
Southeast Energy Efficiency Alliance
Publication Date
2013
Organizations or Programs
Southeast Energy Efficiency Alliance (SEEA)

This report presents the impact evaluation conducted of the 13 programs in the Southeast Consortium Better Buildings Neighborhood Program (BBNP).

Resource - Program Presentations & Reports

Strategies (th)at Work

Author(s)
Mary Templeton, Michigan Saves,
George Clark, Energy Efficiency Contractor
Publication Date
2014
Organizations or Programs
Michigan Saves
Overview of Michigan Saves' employer outreach initiative to drive uptake of home energy upgrades.
Resource - Program Presentations & Reports

Michigan Saves: Using Loan Performance Data to Inform Program Implementation

Author(s)
Mary Templeton, Michigan Saves
Publication Date
2014
Organizations or Programs
Michigan Saves
This presentation describes the financial data Michigan Saves tracks and how the program uses the data to inform program implementation.
Resource - Program Presentations & Reports

Better Buildings for Michigan Neighborhood Sweep Summary Report

Author(s)
BetterBuildings for Michigan
Publication Date
2011
Organizations or Programs
BetterBuildings for Michigan
This report summarizes the results of five neighborhood sweeps, covering more than 2,000 households in Michigan.
Resource - Program Presentations & Reports

Effective Incentive Structures: Michigan

Author(s)
Mary Templeton, BetterBuildings for Michigan
Publication Date
2012
Organizations or Programs
BetterBuildings for Michigan

Presentation on how Michigan Saves realigned its incentives to encourage more projects with significant energy savings potential.

Resource - Program Presentations & Reports

Consumers Energy's Energy Efficiency Learning Center

Author(s)
Consumers Energy
Publication Date
2017
Organizations or Programs
Consumers Energy

The Energy Efficiency Learning Center offers a selection of trainings and resources to enhance participation in utility energy efficiency programs. It allows users to undertake trainings on the latest home performance standards and best practices on their own schedule.

Resource - Program Materials

BetterBuildings for Michigan Power Mailers

Author(s)
BetterBuildings for Michigan
Publication Date
2011
Organizations or Programs
BetterBuildings for Michigan

These BetterBuildings for Michigan mailers show satisfied program customers claiming they have the power to make changes and bring results by increasing the efficiency of their homes.

Resource - Program Materials

Home Energy Loan Program Loan Loss Reserve Fund Agreement

Author(s)
Michigan Saves
Publication Date
2013
Organizations or Programs
Michigan Saves
This loan loss reserve fund agreement sets the terms and conditions of the loan loss reserve fund between Michigan Saves and partnering lenders.
Resource - Program Materials

Brand Standards Tool Kit

Author(s)
BetterBuildings for Michigan
Publication Date
2010
Organizations or Programs
BetterBuildings for Michigan
This branding guide was developed for BetterBuildings for Michigan staff so they can consistently use the program's look and feel, messages, and tone in marketing and outreach materials.
Resource - Program Materials

BetterBuildings for Michigan Early Adopter Poster and Postcards

Author(s)
BetterBuildings for Michigan
Publication Date
2013
Organizations or Programs
BetterBuildings for Michigan
These outreach materials from BetterBuildings for Michigan include a photograph and quote from credible members of the Grand Valley State University (GSVU) community that served as early adopters for the program.
Resource - Program Materials

Sample RFP: Third-party Process Evaluator

Author(s)
Michigan Saves
Publication Date
2009
Organizations or Programs
Michigan Saves
Sample RFP from Michigan Saves for a third-party to conduct an evaluability assessment and process evaluation for the program during the first phase of implementation.
Resource - Program Materials

Elevate Energy: Energy Efficiency Services for Affordable Multifamily Buildings

Author(s)
U.S. Environmental Protection Agency
Publication Date
2017
Organizations or Programs
Elevate Energy

This document profiles the Chicago-area non-profit Elevate Energy, which offers a full-service energy efficiency retrofit program for owners of and tenants in affordable multifamily buildings in eleven states.

Resource - Case Studies

Improving Quality Through Performance Metrics

Author(s)
U.S. Department of Energy
Publication Date
2012
Organizations or Programs
BetterBuildings for Michigan

This video explains how Better Buildings for Michigan's performance metrics and quality assurance enabled them to encourage high-performing contractors, to help underperforming contractors improve, and ultimately to dismiss some contractors.

Resource - Case Studies

Assessing Community Readiness

Author(s)
U.S. Department of Energy
Publication Date
2012

In this video interview segment, Mary Templeton with BetterBuildings for Michigan discusses developing a readiness scale to determine if target audiences are ready to hear a program’s messages and take advantage of its offerings.

Resource - Case Studies

It's Academic: BetterBuildings for Michigan Partners With University to Reach Employees

Author(s)
U.S. Department of Energy
Publication Date
2013
Organizations or Programs
BetterBuildings for Michigan
This Focus Series interview discusses the semester-long, employer-assisted partnership between BetterBuildings for Michigan and Grand Valley State University (GVSU). This successful partnership involved an early adopter outreach campaign and served as a model for other program partnerships.
Resource - Case Studies

Spotlight on Michigan: Experiment to Find the Right Mix of Incentives

Author(s)
U.S. Department of Energy
Publication Date
2012
Organizations or Programs
BetterBuildings for Michigan

This case study discusses BetterBuildings for Michigan's targeted outreach campaigns which applied varying incentives and outreach strategies to neighborhoods with a goal to understand which rebates and strategies work best in the target communities.

Resource - Case Studies

Content Type

  • Resource (54)
  • Tips for Success (7)

Resource Type

Program Components

  • Market Position & Business Model (15)
  • Program Design & Customer Experience (22)
  • Evaluation & Data Collection (10)
  • Marketing & Outreach (18)
  • Financing (11)
  • Contractor Engagement & Workforce Development (7)

Program Design Phases

  • Overview (5)
  • Strategy Development (36)
  • Planning (43)
  • Implementation (37)
  • Evaluation (14)

States or Territories

  • Alabama (19)
  • Alaska (5)
  • Alberta (1)
  • Arizona (37)
  • Arkansas (21)
  • British Columbia (3)
  • California (169)
  • Colorado (85)
  • Connecticut (65)
  • DC (1)
  • Delaware (14)
  • District of Columbia (2)
  • Florida (36)
  • Georgia (28)
  • Hawaii (10)
  • Idaho (11)
  • Illinois (76)
  • Indiana (13)
  • Iowa (8)
  • Kansas (14)
  • Kentucky (10)
  • Louisiana (18)
  • Maine (47)
  • Manitoba (1)
  • Maryland (55)
  • Massachusetts (73)
  • (-) Michigan (58)
  • Minnesota (33)
  • Mississippi (7)
  • Missouri (29)
  • Montana (8)
  • Nebraska (7)
  • Nevada (17)
  • New Hampshire (26)
  • New Jersey (31)
  • New Mexico (6)
  • New York (89)
  • North Carolina (23)
  • North Dakota (2)
  • Nova Scotia (2)
  • Ohio (43)
  • Oklahoma (7)
  • Ontario (1)
  • Oregon (90)
  • Pennsylvania (54)
  • Rhode Island (31)
  • South Carolina (16)
  • South Dakota (3)
  • Tennessee (14)
  • Texas (56)
  • (-) U.S. Virgin Islands (3)
  • Utah (16)
  • Vermont (59)
  • Virginia (36)
  • Washington (88)
  • Washington D.C. (3)
  • Washington DC (20)
  • West Virginia (3)
  • Wisconsin (36)
  • Wyoming (4)

Organizations or Programs

  • Michigan Saves (22)
  • BetterBuildings for Michigan (10)
  • Austin Energy (5)
  • New York State Energy Research and Development Authority (NYSERDA) (5)
  • Enhabit (4)
  • Efficiency Maine (3)
  • Elevate Energy (3)
  • Energy Outreach Colorado (3)
  • Greater Cincinnati Energy Alliance (GCEA) (3)
  • Southeast Energy Efficiency Alliance (SEEA) (3)
  • EnergyWorks (2)
  • Keystone Home Energy Loan Program (HELP) (2)
  • NeighborWorks H.E.A.T. Squad (2)
  • Arizona Public Service (APS) (1)
  • Beacon Communities Project (1)
  • BeSmart Maryland (1)
  • Build It Green (1)
  • CharlestonWISE (1)
  • ConEdison’s Brooklyn Queens Demand Management Program (1)
  • Connecticut Neighbor to Neighbor Energy Challenge (1)
  • Consumers Energy (1)
  • Consumers Energy Smart Energy Challenge (1)
  • Denver Energy Challenge (1)
  • Earth Advantage (1)
  • Efficiency Vermont (1)
  • Efficiency Vermot (1)
  • Energize Connecticut (1)
  • Energize Delaware (1)
  • Energize New York (1)
  • EnergySmart (1)
  • Energy Upgrade California (1)
  • Florida's Multifamily Energy Retrofit Program (1)
  • Focus on Energy (1)
  • Illinois Home Performance with Energy Star (1)
  • Kansas How$mart (1)
  • Keeping PACE in Texas (1)
  • Lean and Green Michigan (1)
  • Local Energy Alliance Program (LEAP) (1)
  • Manitoba Hydro (1)
  • Mass Save (1)
  • Midwest Energy Efficiency Alliance (1)
  • Milwaukee Energy Efficiency (Me2) (1)
  • Nebraska Dollar and Energy Savings Program (1)
  • Pacific Gas and Electric Company (1)
  • Sacramento Municipal Utility District (SMUD) (1)
  • SustainableWorks (1)
  • Tennessee Valley Authority (TVA) (1)
  • Texas LoanSTAR (1)
  • Warehouse for Energy Efficiency Loans (1)
  • Watt Watchers (1)
Residential Program Guide is a resource of the U.S. Department of Energy's Building Technologies Office.
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