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Design a program that provides value for contractors and considers their seasonal business cycles

Many residential energy efficiency programs run into challenges maintaining an appropriately sized, well-trained workforce from program launch through maturity, as well as through the fluctuating demand of the seasons of the year. Some programs found that their contractors preferred a smooth annual...
Tips for Success

Establish a clear system and process for ensuring quality work

A residential energy efficiency program’s success is dependent on the quality of work that contractors conduct in customers’ homes. Indeed, an in-depth examination of selected program strategies found that effective quality assurance and quality control programs provided a foundation for quality...
Tips for Success

Establish collaborative partnerships with contractors and communicate with them early and often

Contractors are more likely to serve as program champions when the program engages with them throughout program design, delivery, and improvement. Your contractors are the primary contact points with your customers, and the quality of their interactions and services strongly influences how customers...
Tips for Success

Aim for early wins that give the program experience and showcase upgrades as a way to attract customers

Several residential energy efficiency programs have successfully launched their efforts by focusing on completing early upgrades that build visibility for their program, create momentum, and allow programs to learn how to reach homeowners effectively. This early success provides results that the...
Tips for Success

Provide customers with a single point of contact to help them through the upgrade process

While homeowners may be interested in the benefits of an energy upgrade, many are deterred from completing an upgrade project because of the complex and unknown process. Often, a significant portion of homeowners who receive energy assessments do not continue with the upgrades. As part of the Better...
Tips for Success

Motivate action through financial incentives and time-limited offers

Incentives can be the easiest approach to overcome motivation barriers and attract customers’ and contractors’ attention, as long as the upgrade and reimbursement processes are kept simple and easy to follow. Successful programs have found incentives help entice customers to complete upgrades...
Tips for Success

Partner with organizations or individuals that customers already trust

Many programs found it useful to partner with a range of trusted organizations or individuals to market program offerings to their constituencies or followers. Better Buildings Neighborhood Program participants enhanced their marketing and outreach efforts by partnering with trusted local groups...
Tips for Success

A Field Guide to Utility-Run Behavior Programs: Making Sense of Variety

Author(s)
State and Local Energy Efficiency Action Network
Publication Date
2014
Organizations or Programs
Efficiency Vermont

This webcast covers a report that is a comparative analysis of utility-run behavior programs, which lays the groundwork for further program development by developing a classification scheme, or taxonomy, that sorts programs into discrete categories.

Resource - Webcast

Overview and Preliminary Results of ARRA-Funded SGIG Consumer Behavior Studies

Author(s)
State and Local Energy Efficiency Action Network
Publication Date
2014

This webcast discusses the background for U.S. Department of Energy’s Smart Grid Investment Grant (SGIG) consumer behavior study effort; the various utilities who are participating and what they each plan to include their respective studies; the quantitative results and qualitative lessons learned thus far from these studies; and the types of research will be undertaken by LBNL over the next several years.

Resource - Webcast

Demonstrating Success and Sustaining Impact

Author(s)
Kelly Lucci, Vermont Energy Investment Corporation
Publication Date
2014
Organizations or Programs
Efficiency Vermont

This webcast is part of a three-part series on communications strategies and methods. It focuses on how communities can effectively showcase the benefits and successes of a clean energy initiative to ensure additional funding opportunities, continued engagement, and sustained behavior change.

Resource - Webcast

Door-to-Door Outreach and Tracking Impacts

Author(s)
U.S. Department of Energy
Publication Date
2010
Organizations or Programs
Efficiency Vermont

This webcast discusses door-to-door campaigns and how to track the impacts of these campaigns.

Resource - Webcast

Concierge Programs for Contractors - They're Not Just for Consumers Anymore

Author(s)
Jonathan Cohen, U.S. Department of Energy,
Ryan Clemmer, Clean Energy Works Oregon (now Enhabit),
Melanie Paskevich, NeighborWorks,
Jay Karwoski, ICF International
Publication Date
2012
Organizations or Programs
Enhabit,
NeighborWorks H.E.A.T. Squad

This webcast includes slides and information on programs' use of concierge programs to support contractors. It highlights two program examples: Clean Energy Works Oregon (now Enhabit) and Vermont NeighborWorks.

Resource - Topical Presentations

Connecting Occupant Health Benefits and Energy Efficiency

Author(s)
Julie Michals, E4TheFuture
Publication Date
2017

This presentation discusses E4TheFuture's report, Occupant Health Benefits of Residential Energy Efficiency, which reviews existing research on residential EE measures and associated health impacts, discusses ways that programs can monetize occupant health co-benefits, highlights innovative programs that combine energy efficiency and health-focused home repairs, and identifies research gaps and strategies to help advance and leverage funding across such integrated efforts.

Resource - Topical Presentations

Master Key: Unlocking Innovative Approaches to Program Design

Author(s)
U.S. Department of Energy
Publication Date
2017

This summary from a Better Buildings Residential Network peer exchange call focused on behavior change program design and design thinking to increase program reach. It features speakers from See Change Institute, Efficiency Vermont, and Navitas Partners, Inc.

Resource - Topical Presentations

Five and Dime: Revisiting Strategies for Lowering the Costs of Delivering Energy Efficiency (101)

Author(s)
U.S. Department of Energy
Publication Date
2016
Organizations or Programs
NeighborWorks H.E.A.T. Squad,
Tennessee Valley Authority

This summary from a Better Buildings Residential Network peer exchange call focused on approaches organizations can use to improve the efficiency and effectiveness of home upgrade programs, including strategies to streamline data entry and make continuous process improvements.

Resource - Topical Presentations

Walking the Talk: Employer Assisted Programs (301)

Author(s)
U.S. Department of Energy
Publication Date
2016

This summary from a Better Buildings Residential Network peer exchange call focused on employer assisted initiatives and the range of models used to help employees become energy efficient at home. It included lessons learned from the Clinton Climate Initiative, Vermont Energy Investment Corporation's (VEIC) employee sustainability benefit program, and the Nevada Governor's Office of Energy.

Resource - Topical Presentations

Lessons for Improving Home Upgrade Programs – Better Buildings Accelerator

Author(s)
U.S. Department of Energy
Publication Date
2016
Organizations or Programs
Enhabit,
NeighborWorks H.E.A.T. Squad,
Build It Green

Better Buildings Home Upgrade Program Accelerator partners, Build It Green, Enhabit, and NeighborWorks of Western Vermont, discussed steps for streamlining program processes, and strategies to improve data management, contractor relationships, and customer experiences. Tools and resources were presented as examples of how these ideas can be implemented in programs across the country.

Resource - Topical Presentations

Multiple, Non-Energy Benefits of Residential Energy Upgrades

Author(s)
U.S. Department of Energy
Publication Date
2016
Organizations or Programs
NeighborWorks H.E.A.T. Squad

The benefits of energy efficiency upgrades beyond money and energy savings include non-energy benefits that are often not communicated well. Multiple non-energy benefits include lower home maintenance costs, improved air quality and less sick days for adults and children, greater resiliency, and lower emissions. This presentation covers examples of how your program can fully realize the potential from all of these multiple non-energy benefits.

Resource - Topical Presentations

Cost-Effective Modeling and Savings Projections for Multifamily Projects

Author(s)
U.S. Department of Energy
Publication Date
2014
Organizations or Programs
Austin Energy

This summary from a Better Buildings Residential Network peer exchange call focused on energy modeling in multifamily homes.

Resource - Topical Presentations

Cost-Effectiveness Tests and Measuring Like a Utility

Author(s)
U.S. Department of Energy
Publication Date
2014
Organizations or Programs
Connecticut Neighbor to Neighbor Energy Challenge,
NeighborWorks H.E.A.T. Squad

This summary from a Better Buildings Residential Network peer exchange call focused on evaluating and demonstrating the cost-effectiveness of energy upgrades to programs.

Resource - Topical Presentations

Making Evaluations Work for Your Program: Tips for Success

Author(s)
U.S. Department of Energy
Publication Date
2014
Organizations or Programs
Efficiency Maine

This summary from a Better Buildings Residential Network peer exchange call focused on choosing and developing program evaluation.

Resource - Topical Presentations

Complementary State Policies for Energy Efficiency Programs

Author(s)
U.S. Department of Energy
Publication Date
2013
Organizations or Programs
NeighborWorks H.E.A.T. Squad,
Energy Fit Nevada

This summary from a Better Buildings Residential Network peer exchange call focused on state policies that help promote energy efficiency.

Resource - Topical Presentations

Do-It-Yourself Projects

Author(s)
U.S. Department of Energy
Publication Date
2012
Organizations or Programs
Neighborworks H.E.A.T Squad,
RePower Bainbridge

This peer exchange call summary focused on the challenges, benefits, quality assurance methods and incorporation of do-it-yourself projects into programs.

Resource - Topical Presentations

NEEP Regional Evaluation, Measurement and Verification Forum

Author(s)
Northeast Energy Efficiency Partnerships, Inc.
Publication Date
2017

The Regional Evaluation, Measurement and Verification Forum (EM&V Forum) works to support use and transparency of current best practices in evaluation, measurement, verification, and reporting of energy and demand savings, costs, avoided emissions and other impacts of energy efficiency, while also advancing the development of strategies and tools to meet evolving policy needs for efficiency.

Resource - Tools & Calculators

Regional Energy Efficiency Database (REED): A New Source of Energy Efficiency Data and Resources

Author(s)
Northeast Energy Efficiency Partnerships, Inc.
Publication Date
2011

REED serves as a dashboard for the consistent reporting of electric and natural gas energy efficiency program energy and demand savings and associated costs, avoided emissions and job impacts across the Northeast and Mid-Atlantic region. REED is a project of NEEP's Regional Evaluation, Measurement and Verification Forum (EM&V Forum) and is based on the EM&V Forum's Common Statewide Energy Efficiency Reporting Guidelines.

Resource - Tools & Calculators

ResStock State Fact Sheets

Author(s)
National Renewable Energy Laboratory
Publication Date
2017

Each ResStock fact sheet presents the potential for residential energy and utility bill savings for the state. The top ten energy savings home improvements are highlighted.

Resource - Publications

The Smart Energy Home: Strategies to Transform the Region

Author(s)
Northeast Energy Efficiency Partnerships, Inc.
Publication Date
2016
Organizations or Programs
Efficiency Vermont

Home energy management systems (HEMS) continue to present a unique opportunity and challenge. While energy savings have been documented for many HEMS, some of the most promising opportunities from these devices and systems can be found in the internet of things (IoT) and smart home technologies. This report presents market updates, a regional goal, and strategies to drive market transformation and achieve the many benefits from HEMS and the Smart Energy Home.

Resource - Publications

Financing Energy Efficiency Retrofits of Affordable Multifamily Buildings

Author(s)
Community Development Department of the Federal Reserve Bank of San Francisco
Publication Date
2014
Organizations or Programs
NeighborWorks H.E.A.T. Squad,
New York State Energy Research and Development Authority (NYSERDA),
Watt Watchers,
Neighborhood Energy,
Energy Savers,
Ratepayer Inte-grated On-Bill Payment Program,
I'M HOME initiative,
Multifamily Energy Efficiency and Housing Affordability,
Residential Multifamily Housing Program

There are more than 17 million multifamily households nationwide, yet they remain a significant and mostly untapped opportunity for energy efficiency gains. Many cities and states that have embraced energy retrofitting as a job creator and boon to both the environment and economy have yet to address potential savings in multifamily properties, primarily because of obstacles not faced by single family and commercial properties. This paper discusses two barriers -- a lack of information and financing -- that stand in the way of multifamily energy retrofits.

Resource - Publications

Sustainable Funding and Business Case for GHHI Home Interventions for Asthma Patients

Author(s)
Green & Healthy Homes Initiative
Publication Date
2016

This report identifies sustainable funding sources for asthma-related home interventions. It examines the business case and return on investment for interventions that remedy triggers that can exacerbate asthma.

Resource - Publications

Energy Efficiency Jobs in America

Author(s)
E4TheFuture,
Environmental Entrepreneurs (E2)
Publication Date
2016

The report, based on U.S. Bureau of Labor Statistics data and a survey of tens of thousands of businesses across the country, provides detailed breakdowns of clean energy jobs not available previously, and it was developed and released in connection with a major U.S. Department of Energy study of all energy jobs in America.

Resource - Publications

Northeast/Mid-Atlantic Air-Source Heat Pump Market Transformation Strategies Report

Author(s)
Northeast Energy Efficiency Partnerships, Inc.
Publication Date
2016

Residential air-source heat pumps (ASHP) are a heating and air-conditioning technology that use electricity to provide a combination of space heating and cooling to homes. A new generation of ASHPs has come to market over the past five years. This report evaluates the key market barriers as well as potential opportunities to leverage. Based on an assessment of the regional ASHP market, it is clear that while ASHPs have established a viable and growing market, there remains a significant opportunity to further accelerate adoption of the technology and in the process achieve energy and cost savings to the Northeast and Mid-Atlantic region.

Resource - Publications

Occupant Health Benefits of Residential Energy Efficiency

Author(s)
E4TheFuture

To help inform and prompt discussion across a range of audiences on the health co-benefits from residential EE investments, this paper reviews research studies of residential EE and related ventilation upgrades, discusses ways that programs have monetized occupant health co-benefits, and highlights innovative programs that combine EE and health-focused home repairs. The paper concludes with identifying research gaps and strategies to help advance such work.

Resource - Publications

Putting Your Money Where Your Meter Is: A study of pay for performance energy efficiency programs in the United States

Author(s)
Natural Resources Defense Council
Publication Date
2017

This report examines the history of pay-for-performance (P4P) energy efficiency approaches. As the report describes, there is a diverse spectrum of pay-for-performance programs but, at the most basic level, these programs track and reward energy savings as they occur, usually by examining data from a building's energy meters -- as opposed to the more common approach of estimating savings in advance of installation and offering upfront rebates or incentives in a lump-sum payment. The report finds that P4P has some important opportunities for increasing energy savings, but also key limitations that will need to be better understood through piloting and experimentation.

Resource - Publications

The State of the Market: A Residential Lighting Brief

Author(s)
Northeast Energy Efficiency Partnerships, Inc.
Publication Date
2016

NEEP has been tracking the residential lighting market for several years and has provided analysis in many reports. As the transformation of this complex market gains traction, we find the conversation and need for new information narrowing to one key topic: LEDs. While CFLs continue to play a role in residences and amongst Northeast and Mid-Atlantic program administrators, the LED has transitioned into the starring role of the residential lighting show.

Resource - Publications

Building Better Energy Efficiency Programs for Low-Income Households

Author(s)
American Council for an Energy-Efficient Economy
Publication Date
2016
Organizations or Programs
Efficiency Vermont

This report details opportunities for scaling up program activity and increasing savings from programs reaching the people who need it most. It discussed best practices from existing programs for overcoming many of the key challenges that program administrators face, including how to address housing deficiencies that prevent energy efficiency upgrades, how to address cost effectiveness challenges, and how to serve hard-to-reach households.

Resource - Publications

Lifting the High Energy Burden in America's Largest Cities: How Energy Efficiency Can Improve Low-Income and Underserved Communities

Author(s)
American Council for an Energy-Efficient Economy
Publication Date
2016

Energy burden is the percentage of household income spent on home energy bills. In this report, ACEEE, along with the Energy Efficiency for All coalition, measures the energy burden of households in 48 of the largest American cities. The report finds that low-income, African-American, Latino, low-income multifamily, and renter households all spend a greater proportion of their income on utilities than the average family. The report also identifies energy efficiency as an underutilized strategy that can help reduce high energy burdens by as much as 30%. Given this potential, the report goes on to describe policies and programs to ramp up energy efficiency investments in low-income and underserved communities.

Resource - Publications

Regional Roundup of Energy Efficiency Policy

Author(s)
Northeast Energy Efficiency Partnerships, Inc.
Publication Date
2016

The Regional Roundup of Energy Efficiency Policy is intended to give policymakers, regulators, efficiency proponents, program administrators and other stakeholders a comparative view of the progress of energy efficiency policies and programs across the Northeast/Mid-Atlantic region. Along with state-level highlights, the report examines regional trends and shared challenges in harnessing the potential of energy efficiency to meet today’s pressing energy and environmental challenges.

Resource - Publications

SEE Action Guide for States: Energy Efficiency as a Least-Cost Strategy to Reduce Greenhouse Gases and Air Pollution and Meet Energy Needs in the Power Sector

Author(s)
State and Local Energy Efficiency Action Network
Publication Date
2016

This guide for states highlights energy efficiency as a least-cost strategy to meet air pollution reduction and other policy objectives, including energy affordability and reliability. It presents established policy and program “pathways” to advance demand-side energy efficiency.

Resource - Publications

Big Savers: Experiences and Recent History of Program Administrators Achieving High Levels of Electric Savings

Author(s)
American Council for an Energy-Efficient Economy
Publication Date
2016
Organizations or Programs
Arizona Public Service,
Northern States Power,
Commonwealth Edison Company (ComED),
Efficiency Vermont,
Energy Trust of Oregon,
Eversource Energy,
Fort Collins Utilities,
Narragansett Electric,
National Grid Massachusetts,
Otter Tail Power,
Pacific Gas and Electric,
Southern California Edison,
Seattle City Light,
Tucson Electric Power

Energy efficiency savings have grown substantially in the past ten years, and national leaders in program administration have emerged as savings levels have increased. This report reviews annual program performance for 14 leading energy efficiency program administrators, with a focus on costs, electricity savings, cost effectiveness, and portfolio design.

Resource - Publications

Reaching More Residents: Opportunities for Increasing Participation in Multifamily Energy Efficiency Programs

Author(s)
American Council for an Energy-Efficient Economy
Publication Date
2016
Organizations or Programs
Focus on Energy,
National Grid Rhode Island,
DC Sustainable Energy Utility Low-Income Multifamily Initiative,
Bay Area Regional Energy Network Multifamily Building Enhancements,
Con Edison Multifamily Energy Efficiency Program,
Con Edison Multifamily Low Income Program,
Puget Sound Energy,
Xcel Energy,
Elevate Energy,
Energy Trust of Oregon,
Public Service Electric and Gas Multifamily Program,
Pacific Gas & Electric Company,
Arizona Public Service (APS) Company,
Austin Energy,
Efficiency Vermont,
CenterPoint Energy,
New York State Energy Research and Development Authority (NYSERDA)

The multifamily sector can be hard to reach when it comes to energy efficiency programs. Besides being diverse and complex, the sector presents a unique set of challenges to efficiency investments. The result is that multifamily customers are often underserved by energy efficiency programs. Drawing on data requests and interviews with program administrators, this report summarizes the challenges to program participation and identifies best practices that programs can use to reach and retain large numbers of multifamily participants.

Resource - Publications

State Approaches to Demand Reduction Induced Price Effects: Examining How Energy Efficiency Can Lower Prices for All

Author(s)
State and Local Energy Efficiency Action Network
Publication Date
2015

A number of states are beginning to recognize Demand Reduction Induced Price Effects (DRIPE) as a real, quantifiable benefit of energy efficiency and demand response programs. DRIPE is a measurement of the value of demand reductions in terms of the decrease in wholesale energy prices, resulting in lower total expenditures on electricity or natural gas across a given grid. This paper reviews the existing knowledge and experience from select U.S. states regarding DRIPE (including New York and Ohio), and the potential for expanded application of the concept of DRIPE by regulators.

Resource - Publications

A Policymaker’s Guide to Scaling Home Energy Upgrades

Author(s)
State and Local Energy Efficiency Action Network
Publication Date
2015
Organizations or Programs
EnergySmart,
New York State Energy Research and Development Authority (NYSERDA),
Enhabit,
Mass Save,
Tennessee Valley Authority (TVA),
Manitoba Hydro,
Keystone Home Energy Loan Program (HELP),
Michigan Saves,
Warehouse for Energy Efficiency Loans,
Austin Energy,
Efficiency Vermot,
Midwest Energy Efficiency Alliance,
Illinois Home Performance with Energy Star,
Build It Green,
Earth Advantage,
Elevate Energy,
Arizona Public Service (APS),
Pacific Gas and Electric Company,
NeighborWorks H.E.A.T. Squad

This Guide is designed to help state and local policymakers to take full advantage of new policy developments by providing them with a comprehensive set of tools to support launching or accelerating residential energy efficiency programs. The Guide focuses on four categories of policies that have proven particularly effective in providing a framework within which residential energy efficiency programs can thrive: incentives and financing, making the value of energy efficiency visible in the real estate market, data access and standardization, and supporting utility system procurement of energy efficiency.

Resource - Publications

Energy Efficiency Collaboratives: Driving Ratepayer-Funded Efficiency through Regulatory Policies Working Group

Author(s)
State and Local Energy Efficiency Action Network
Publication Date
2015

Energy efficiency collaboratives vary greatly and are typically designed for a specific jurisdiction, making them hard to compare side by side. This guide seeks to highlight a few common elements and draw conclusions on the overall effectiveness of specific characteristics of collaboratives. This guide defines and examines four different types of collaboratives in terms of their origin, scope, decision-making method, membership, duration, available resources, and how they interact with and influence their respective commissions.

Resource - Publications

Energy and Environment Guide to Action: State Policies and Best Practices for Advancing Energy Efficiency, Renewable Energy, and Combined Heat and Power

Author(s)
U.S. Environmental Protection Agency
Publication Date
2015

The Guide to Action provides in-depth information about over a dozen policies and programs that states are using to meet their energy, environmental, and economic objectives with energy efficiency, renewable energy, and combined heat and power. Each policy description is based on states’ experiences in designing and implementing policies, as documented in existing literature and shared through peer-exchange opportunities provided to states by EPA’s State Climate and Energy Program.

Resource - Publications

A Changing Landscape: The Regional Roundup of Energy Efficiency Policy in the Northeast and Mid-Atlantic States

Author(s)
Northeast Energy Efficiency Partnerships, Inc.
Publication Date
2015

This report represents NEEP’s annual assessment of the major policy developments of 2014, as well as its look into the immediate future, where NEEP gauge states’ progress toward capturing cost-effective energy efficiency as a first-order resource. While looking at the region as a whole, NEEP also provides summary and analysis of some of the biggest building energy efficiency successes and setbacks from Maine to Maryland — including significant energy efficiency legislation and regulations and changes in funding levels for energy efficiency programs.

Resource - Publications

Discussion of Consumer Perspectives on Regulation of Energy Efficiency Investments

Author(s)
National Action Plan for Energy Efficiency
Publication Date
2009

This report considers consumers' perspectives on policy and regulatory issues associated with the administration of energy efficiency investments funded by ratepayers of electric and natural gas utilities.

Resource - Publications

Energy Efficiency as a Low-Cost Resource for Achieving Carbon Emissions Reductions

Author(s)
National Action Plan for Energy Efficiency
Publication Date
2009
Organizations or Programs
Efficiency Vermont

This report summarizes the scale and economic value of energy efficiency for reducing carbon emissions and discusses barriers to achieving the potential for cost-effective energy efficiency.

Resource - Publications

Guide for Conducting Energy Efficiency Potential Studies

Author(s)
National Action Plan for Energy Efficiency
Publication Date
2007

This report provides guidance on determining the efficiency potential in a utility footprint, state, or region; evaluating efficiency as a supply-side resource; and developing detailed efficiency program plans.

Resource - Publications

Energy Efficiency Program Best Practices

Author(s)
National Action Plan for Energy Efficiency
Publication Date
2010

This report presents best practices for operating successful portfolio-level efficiency programs, including assessing efficiency potential, cost-effectiveness screening, and developing a portfolio of approaches.

Resource - Publications

Setting Energy Savings Targets for Utilities

Author(s)
State and Local Energy Efficiency Action Network
Publication Date
2011

This report helps policymakers understand how electric and natural gas utilities can achieve greater efficiency by establishing numeric energy savings targets and goals for energy efficiency programs.

Resource - Publications

Using Integrated Resource Planning to Encourage Investment in Cost-Effective Energy Efficiency

Author(s)
State and Local Energy Efficiency Action Network
Publication Date
2011

This report describes how utility planning processes that allow demand-side resources to compete with supply-side resources can promote cost-effective energy efficiency.

Resource - Publications

Who Should Deliver Ratepayer-Funded Energy Efficiency? A 2011 Update

Author(s)
Regulatory Assistance Project
Publication Date
2011

This report identifies and discusses factors that should be considered in evaluating model choices for administering and implementing ratepayer funded energy efficiency programs.

Resource - Publications

Vermont Nonprofit Successfully Helps Homeowners Weatherize

Author(s)
National Public Radio
Publication Date
2014
Organizations or Programs
NeighborWorks H.E.A.T. Squad

This radio interview highlights how the NeighborWorks program in Vermont is raising awareness of home energy efficiency measures among residents through neighbor-to-neighbor outreach.

Resource - Publications

Marketing & Outreach: Lessons from Vermont

Author(s)
Emily Levin, Efficiency Vermont
Publication Date
2012
Organizations or Programs
Efficiency Vermont
Presentation that shares Marketing & Outreach lessons learned from Vermont.
Resource - Program Presentations & Reports

Efficiency Vermont: Embedding Energy Efficiency into Low-Income Programs and Services

Author(s)
U.S. Environmental Protection Agency
Publication Date
2017
Organizations or Programs
Efficiency Vermont

This case study highlights the low-income programs of Efficiency Vermont, the nation’s first public energy efficiency utility, which aims to reduce these customers' high energy burden, freeing up money that they can spend on food, housing, and other necessities. These low-income programs have saved enough electricity to power nearly 8,000 Vermont households for a year and offer solutions that eliminate or reduce up-front costs for residents, a typical barrier to improving energy efficiency in low-income households. Its multifamily energy efficiency program helps renters and building owners save energy, addressing the “split incentive” barrier in which owners have little reason to invest in efficiency measures that benefit tenants who pay their own energy bills.

Resource - Case Studies

One-On-One Communication Delivers Strong Customer Satisfaction

Author(s)
U.S. Department of Energy
Publication Date
2014
Organizations or Programs
NeighborWorks H.E.A.T. Squad

In this video interview segment, Ludy Biddle with Neighborworks of Western Vermont describes the benefits of one-on-one communications between customers and the Neighborhood H.E.A.T. Squad program's energy advisors.

Resource - Case Studies

Creating a Solid Foundation Takes Time and Patience

Author(s)
U.S. Department of Energy
Publication Date
2012
Organizations or Programs
Efficiency Vermont

In this video interview segment, Emily Levin of Vermont Energy Investment Corporation talks about how there is no silver bullet and its about creating a new industry, which takes time.

Resource - Case Studies

Understanding Your Market Through Research and Testing

Author(s)
U.S. Department of Energy
Publication Date
2012
Organizations or Programs
Efficiency Vermont

In this video interview segment, Emily Levin of Vermont Energy Investment Corporation shares the importance of market research.

Resource - Case Studies

Spotlight on Rutland County, Vermont: How Local Ties Lead to Local Wins

Author(s)
U.S. Department of Energy
Publication Date
2011
Organizations or Programs
NeighborWorks H.E.A.T. Squad
Building on its understanding of homeowners in Rutland County, Vermont, NeighborWorks of Western Vermont (NWWVT) enlisted respected local citizens and organizations to spread the word about home energy efficiency upgrade opportunities, an effort that helped drive demand for nearly 200 home upgrades in just six months
Resource - Case Studies

Content Type

  • Resource (52)
  • Tips for Success (7)

Resource Type

Program Components

  • Market Position & Business Model (21)
  • Program Design & Customer Experience (38)
  • Evaluation & Data Collection (10)
  • Marketing & Outreach (18)
  • Financing (1)
  • Contractor Engagement & Workforce Development (6)

Program Design Phases

  • Overview (4)
  • Strategy Development (41)
  • Planning (44)
  • Implementation (40)
  • Evaluation (11)

States or Territories

  • Alabama (19)
  • Alaska (5)
  • Alberta (1)
  • Arizona (37)
  • Arkansas (21)
  • British Columbia (3)
  • California (169)
  • Colorado (85)
  • Connecticut (65)
  • DC (1)
  • Delaware (14)
  • District of Columbia (2)
  • Florida (36)
  • Georgia (28)
  • Hawaii (10)
  • Idaho (11)
  • Illinois (76)
  • Indiana (13)
  • Iowa (8)
  • Kansas (14)
  • Kentucky (10)
  • Louisiana (18)
  • Maine (47)
  • Manitoba (1)
  • Maryland (55)
  • Massachusetts (73)
  • Michigan (58)
  • Minnesota (33)
  • Mississippi (7)
  • Missouri (29)
  • Montana (8)
  • Nebraska (7)
  • Nevada (17)
  • New Hampshire (26)
  • New Jersey (31)
  • New Mexico (6)
  • New York (89)
  • North Carolina (23)
  • (-) North Dakota (2)
  • Nova Scotia (2)
  • Ohio (43)
  • Oklahoma (7)
  • Ontario (1)
  • Oregon (90)
  • Pennsylvania (54)
  • Rhode Island (31)
  • South Carolina (16)
  • South Dakota (3)
  • Tennessee (14)
  • Texas (56)
  • U.S. Virgin Islands (3)
  • Utah (16)
  • (-) Vermont (59)
  • Virginia (36)
  • Washington (88)
  • Washington D.C. (3)
  • Washington DC (20)
  • West Virginia (3)
  • Wisconsin (36)
  • Wyoming (4)

Organizations or Programs

  • Efficiency Vermont (12)
  • NeighborWorks H.E.A.T. Squad (11)
  • NeighborWorks of Western Vermont (7)
  • Enhabit (6)
  • Austin Energy (5)
  • Efficiency Maine (3)
  • New York State Energy Research and Development Authority (NYSERDA) (3)
  • Build It Green (2)
  • Elevate Energy (2)
  • EnergySmart (2)
  • Energy Trust of Oregon (2)
  • Michigan Saves (2)
  • RePower Bainbridge (2)
  • Small Town Energy Program (STEP) (2)
  • Arizona Public Service (1)
  • Arizona Public Service (APS) (1)
  • Arizona Public Service (APS) Company (1)
  • Bay Area Regional Energy Network Multifamily Building Enhancements (1)
  • CenterPoint Energy (1)
  • Commonwealth Edison Company (ComED) (1)
  • Con Edison Multifamily Energy Efficiency Program (1)
  • Con Edison Multifamily Low Income Program (1)
  • Connecticut Neighbor to Neighbor Energy Challenge (1)
  • DC Sustainable Energy Utility Low-Income Multifamily Initiative (1)
  • Denver Energy Challenge (1)
  • Earth Advantage (1)
  • Efficiency Vermot (1)
  • Energy Fit Nevada (1)
  • Eversource Energy (1)
  • Focus on Energy (1)
  • Greater Cincinnati Energy Alliance (GCEA) (1)
  • Illinois Home Performance with Energy Star (1)
  • Keystone Home Energy Loan Program (HELP) (1)
  • Long Island Green Homes (1)
  • Manitoba Hydro (1)
  • Mass Save (1)
  • Midwest Energy Efficiency Alliance (1)
  • National Grid Rhode Island (1)
  • Neighborworks H.E.A.T Squad (1)
  • Pacific Gas & Electric Company (1)
  • Pacific Gas and Electric Company (1)
  • Public Service Electric and Gas Multifamily Program (1)
  • Puget Sound Energy (1)
  • RePower Kitsap (1)
  • Southern California Edison (1)
  • Tennessee Valley Authority (1)
  • Tennessee Valley Authority (TVA) (1)
  • Warehouse for Energy Efficiency Loans (1)
  • Watt Watchers (1)
  • Xcel Energy (1)
Residential Program Guide is a resource of the U.S. Department of Energy's Building Technologies Office.
Contact | Building Technologies Office

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