U.S. Department of Energy Energy Efficiency & Renewable Energy U.S. Department of Energy Energy Efficiency & Renewable Energy

Resource Library

Author: U.S. Department of Energy
Publication Date: 2012

This video describes the partnerships that EnergyWorks in Philadelphia established to offer classroom, lab, and in-field training to technicians to help them enter the home performance market.

Author: U.S. Department of Energy
Publication Date: 2012

In this video interview segment, Yvonne Kraus of Conservation Services Group describes how program and utility partnerships can co-benefit each other.

Author: Pacific Gas & Electric (PG&E)
Publication Date: 2012

Homeowner survey created by the utility to inform their whole home upgrade program.

Author: Liz Robinson, Energy Coordinating Agency
Publication Date: 2012

This presentation discusses Philadelphia's Energy Coordinating Agency Apprenticeship Program in energy conservation and building science, including programs for journeyman credentials and BPI certification.

Author: Climate Solutions
Publication Date: 2012

This report from Climate Solutions analyzes small- to medium-sized American cities that are using successful methods to further clean energy economic development. Better Buildings Neighborhood Program partners that are featured in the report include Bainbridge Island and Bremerton, Washington; Boulder, Colorado; Bedford, New York; Madison, Wisconsin; and Grand Rapids, Michigan. The report includes details on the how the featured cities funded their projects, found successful models to reach their goals, and to see which new projects are off to a promising start.

Author: Climate Solutions
Publication Date: 2012

This report profiles the early results of a diverse range of small- to medium-sized American cities with different economic and energy profiles that are pioneering the clean energy economy. Many communities used federal grants to jumpstart long-term strategies to test and refine various clean energy and energy efficiency solutions. Others developed innovative financing strategies in the absence of grant money. These city-led efforts to catalyze local clean energy economic development are important to watch as federal grants sunset, especially in the absence of a comprehensive national energy or climate policy.

Author: Research Into Action, Inc.; NMR Group Inc.
Publication Date: 2012

This report presents the preliminary process and market evaluation of the Better Buildings Neighborhood Program. As part of the evaluation, the report identifies the factors most strongly correlated with the 10 most successful grantees' performance and offers recommendations to the Energy Department and grant recipients for the final program year.

Author: Research Into Action, Inc.; NMR Group Inc.
Publication Date: 2012

This report presents the preliminary process and market evaluation of the Better Buildings Neighborhood Program. As part of the evaluation, the report identifies the factors most strongly correlated with the 10 most successful grantees' performance and offers recommendations to the Energy Department and grant recipients for the final program year.

Author: Research Into Action, Inc.; NMR Group Inc.
Publication Date: 2012

This report presents the preliminary process and market evaluation of the Better Buildings Neighborhood Program. As part of the evaluation, the report identifies the factors most strongly correlated with the 10 most successful grantees' performance and offers recommendations to the Energy Department and grant recipients for the final program year.

Author: National Home Performance Council
Publication Date: 2012

A pro forma is a tool of forecasting the impact that adjustments to a business model can have on future financials, using a set of assumptions and inputs. In the residential energy efficiency industry, programs can use pro forma tools to forecast the impact that marketing campaigns, incentive re-structuring, or other program changes will have on the program budget and results.  Example assumptions include the number of homeowner registrations that a set of marketing activities generate in a year, average assessment to upgrade conversion rate, and average incentive per project. By applying assumptions such as these, a pro forma tool can also help your program determine how effective various strategies are at achieving program goals and objectives. Program administrators can help contractors by supporting them with their own business pro forma. To help you get started, here are a few useful resources: the National Home Performance Council developed a presentation on their Integrated Pro Forma Project; for an example program pro forma, see the presentation by Virginia’s Local Energy Alliance Program (LEAP-VA); the National Home Performance Council also developed the Contractor Pro Forma Tool.

Author: National Home Performance Council
Publication Date: 2012

Tool to evaluate contractor impacts on program revenue.

Author: U.S. Department of Energy
Publication Date: 2012

This peer exchange call summary focused on effective program evaluation and incorporating changes into programs based off evaluation insight.

Author: U.S. Department of Energy
Publication Date: 2012

This peer exchange call summary focused on planning and conducting evaluations.

Author: U.S. Department of Energy
Publication Date: 2012

This fact sheet provides promising approaches for Better Buildings programs seeking to accelerate workforce development to support building energy upgrades. These approaches are organized by estimated level of effort and include rough estimates of cost ranges for implementation.

Author: Lawrence Berkeley National Laboratory
Publication Date: 2012

Policy brief explaining what constitutes a qualified project under the QECB program.

Author: American Council for an Energy-Efficient Economy
Publication Date: 2012

Community-based social marketing (CBSM) is a concept that has received a lot of attention lately, but may not be particularly well understood across the entire energy efficiency community. This white paper discusses insights drawn from the social and behavioral sciences in order to advance energy-efficient behavior and choices. This paper describes the core concepts and application of CBSM generally, citing specific and recent examples of its use within energy efficiency and demand-side management programs. It concludes with an illustration of how CBSM might be used to encourage uptake of home energy retrofits.

Author: Deutsche Bank Americas Foundation
Publication Date: 2012

This report addresses a key bottleneck for private capital: lenders declining to underwrite energy efficiency loans for multifamily housing because they lack confidence in energy savings. It presents findings from an analysis of 230+ buildings, assesses total savings achieved and savings as a percentage of projections, and provides a starting point for an underwriting methodology.

Author: Regional Climate Protection Authority
Publication Date: 2012

Mission, goals and objectives of the Regional Climate Protection Authority.

Author: U.S. Department of Energy
Publication Date: 2012

This peer exchange call summary focused on the advantages, challenges, creation and management of regional networks.

Author: RePower Bainbridge
Publication Date: 2012

Homeowner data collection survey created by RePower.

Author: RePower Bainbridge
Publication Date: 2012

The RePower programs in Washington State convened local community leaders, organizations, contractors, and program partners for a planning summit to consider the benefits and challenges of different business models for the post-grant period. Participants considered four models: non-profit organization, utility, county or city government, and private sector.

Author: Helen Biersack, RePower
Publication Date: 2012

This presentation describes Washington's RePower program and lessons learned on community engagement as a driver of demand.

Author: Chris Kramer, Energy Futures Group
Publication Date: 2012

Presentation on the key programmatic elements of financing initiatives.

Author: State and Local Energy Efficiency Action Network
Publication Date: 2012

This report describes how customer usage data can help promote the adoption of retro-commissioning polices for public and private commercial buildings.

Author: Los Angeles County, California
Publication Date: 2012

This final report for the Retrofit LA Program includes activities, metrics, accomplishments.

Author: U.S. Department of Energy
Publication Date: 2012

This peer exchange call summary focused on how programs are devising plans for creating a contractor revenue stream and potential fee structures.

Author: American Council for an Energy-Efficient Economy
Publication Date: 2012

This whitepaper showcases how local governments and organizations promote energy efficiency through policies and program partnerships. Presents eight case studies from communities across the country, including two Better Buildings Neighborhood Program partners (Clean Energy Works Oregon (now Enhabit) and Energy Impact Illinois).

Author: Environmental Finance Center at The University of North Carolina at Chapel Hill
Publication Date: 2012

This market assessment for the Sarasota County (Florida) Energy Efficiency Upgrade Financing Program identifies the customers and potential demand for an energy efficiency upgrade financing program.

Author: Lawrence Berkeley National Laboratory
Publication Date: 2012

This policy brief describes the energy efficiency financing options programs can use to help financial institutions make energy upgrades affordable and accessible to homeowners.

Author: Washington State University Energy Program
Publication Date: 2012

Evaluation reports from the Seattle Community Power Works program. The city of Seattle worked to encourage efficiency upgrades for single-family and multi-family residences, small businesses, hospitals, and large commercial and municipal buildings.

Author: Washington State University Energy Program
Publication Date: 2012

This mid-program evaluation includes extensive analysis of program sectors, including results of surveys of participants, and summarizes lessons learned to date.

Author: Washington State University Energy Program
Publication Date: 2012

This mid-program evaluation includes extensive analysis of program sectors, including results of surveys of participants, and summarizes lessons learned to date.

Author: Washington State University Energy Program
Publication Date: 2012

This mid-program evaluation includes extensive analysis of program sectors, including results of surveys of participants, and summarizes lessons learned to date.

Author: Kerry O'Neill, Connecticut Neighbor to Neighbor Energy Challenge
Publication Date: 2012

Connecticut's Neighbor to Neighbor Energy Challenge's perspective on their partnership with Northeast Utilities.

Author: Cynthia Adams, Local Energy Alliance Program
Publication Date: 2012

Presentation that focuses on grantee program-utility partnership models from the programs perspective.

Author: Nikki Kuhn, Vermont Energy Investment Corporation
Publication Date: 2012

Presentation that focuses on grantee program-utility partnership models.

Author: Chuck Wilson, Small Town Energy Program
Publication Date: 2012

This presentation describes STEP-UP Maryland's program and lessons learned about designing custom messages for specific markets.

Author: IndEco Strategic Consulting Inc; Niagara Peninsula Energy Inc
Publication Date: 2012

This handbook is intended to assist electric utilities in overcoming barriers to using social media; provide a clear and simple stepwise approach to get started or enhance social media use; and provide a set of recommendations for using social media as an additional marketing tool to drive participation in energy efficiency and demand management programs.

Author: U.S. Department of Energy
Publication Date: 2012

This case study discusses strategies that Fayette County, Pennsylvania used to provide Building Performance Institute (BPI) certification and business skills training to aspiring energy efficiency contractors.

Author: U.S. Department of Energy
Publication Date: 2012

This case study explains how Efficiency Maine provided contractor sales training to boost upgrade conversions.

Author: U.S. Department of Energy
Publication Date: 2012

This case study describes Efficiency Maine's Home Energy Savings Program (HESP), one of the few large residential energy efficiency programs that has attempted to navigate the transition from rebate-focused offerings to financing focused offerings that better align with its limited budget.

Author: U.S. Department of Energy
Publication Date: 2012

This case study discusses BetterBuildings for Michigan's targeted outreach campaigns which applied varying incentives and outreach strategies to neighborhoods with a goal to understand which rebates and strategies work best in the target communities.

Author: U.S. Department of Energy
Publication Date: 2012

This case study discusses how Clean Energy Works Oregon (now Enhabit) used performance-based incentives, limited-time bonus rebates, early financing approvals, and seasonal advantages to broaden its program reach and increase home upgrade completions.

Author: National Renewable Energy Laboratory
Publication Date: 2012

These standard work specifications define minimum requirements for upgrade work and can be used as an industry guide for workers, training instructors, and program administrators involved in the home performance industry.

Author: U.S. Department of Energy
Publication Date: 2012

Find out how JEA successfully increased interest in its low-interest loan program beyond a short-term incentive.

Author: U.S. Department of Energy
Publication Date: 2012

This peer exchange call summary focused on timing program demand with seasonal fluctuation (e.g., contractor schedules, seasonal lulls).

Author: U.S. Department of Energy
Publication Date: 2012

This peer exchange call summary focused on strategies and challenges of getting household energy data.

Publication Date: 2012

This peer exchange call summary focused on the challenges and strategies for marketing commercial financial products and attracting financial institutions.

Author: U.S. Department of Energy
Publication Date: 2012

This peer exchange call summary focused on strategies and challenges of working with rental property owners and tenants on multifamily upgrades.

Author: U.S. Department of Energy
Publication Date: 2012

This guide discusses the findings of research in moving existing companies, with a focus on HVAC, to deliver more comprehensive energy saving upgrade services. It also helps the industry understand the business processes and strategies for transitioning to such an approach.

Author: U.S. Department of Energy
Publication Date: 2012

This peer exchange call summary focused on activities to streamline service delivery to customers.

Author: U.S. Department of Energy
Publication Date: 2012

This video shows how Better Buildings Neighborhood Program partners are training and expanding their local contractor workforce and supporting professional jobs in communities across the country.

Author: U.S. Department of Energy
Publication Date: 2012

Better Buildings Neighborhood Program's suggestions for how to handle paper copies of utility bills.

Author: Jonathan Doochin, U.S. Green Data Inc.
Publication Date: 2012

This presentation highlights research from U.S. Green Data showing that it is important to pique consumers' interest with incentives, but that their effectiveness can be maximized by making them simple, focusing on people "ready to purchase," and educating consumers about the value of energy efficiency.

Author: Kat Donnelly, EMpowerDevices; Kerry O'Neill, Earth Markets
Publication Date: 2012

Connecticut's Neighbor to Neighbor Energy Challenge uses dashboards that display key project data for administrators and contractors to monitor progress over time. The program has evaluated performance at different steps in the process and identified strategies to improve performance where needed, such as sales training for contractors, energy advisors, monthly contractor scorecards, and multiple customer "touches." These improvements increased the close rate from 26 to 60 percent in one year.

Tracking Household Perceptions and Actions
Author: Energy Center of Wisconsin (now Seventhwave)
Publication Date: 2012
Media

This on-demand webinar discusses what residential customers in Wisconsin, the Midwest, and the nation have to say about energy topics.  Learn about the Energy Center of Wisconsin's (now Seventhwave's) research on consumer perceptions and actions concerning their energy use at home based on the 2011 Midwest Energy Survey.

Author: Pacific Northwest National Laboratory
Publication Date: 2012

This paper explores the drivers of energy use behaviors and the behavior‐based programs adopted by utilities charged with reducing the energy consumption of their residential and small commercial customers. It also presents researchable recommendations on how utilities can improve the effectiveness of behavior‐based energy programs.

Author: U.S. Department of Energy
Publication Date: 2012

This video provides an overview of training a local workforce to meet program needs, including meeting the needs of local contractors for new hires.

Author: Elizabeth Babcock, City and County of Denver, Colorado
Publication Date: 2012

This presentation highlights key plan elements that helped a Denver energy efficiency program reorient toward success.

Author: U.S. Department of Energy
Publication Date: 2012

In this video interview segment, Will Ranes of RePower Kitsap discusses the importance of understanding your market, including being able to speak the language of utilities and other key players.

Author: U.S. Department of Energy
Publication Date: 2012

In this video interview segment, Emily Levin of Vermont Energy Investment Corporation shares the importance of market research.

Author: The Rockefeller Foundation
Publication Date: 2012

This paper establishes the size of the potential retrofit market in the United States, and examines the emergence of new financing models that offer the promise of overcoming historical barriers to energy efficiency.

Author: Lawrence Berkeley National Laboratory
Publication Date: 2012

Highlights the EcoHouse Project Loan Program, which provides fixed interest rate loans as a tool for enabling energy improvements among households that are otherwise unlikely to be able to access affordable financing at market rates.

Author: Melissa Glickman, Boulder County, Colorado (now EnergySmart)
Publication Date: 2012

EnergySmart Colorado uses surveys and a customer database to get feedback from homeowners that helps fine-tune program services and operations.

Author: Betsy Kleinfelder, The Sustainability Institute
Publication Date: 2012

As part of its "intentional learning" process, Charleston WISE collects information from homeowners that helps the program systematically test assumptions and implement continuous improvement.

Author: U.S. Department of Energy
Publication Date: 2012

This peer exchange call summary focused on leveraging effective partnerships for multi-family and low-income outreach and service delivery.

Author: Lawrence Berkeley National Laboratory
Publication Date: 2012

Case study highlighting San Diego's use of QECBs to finance a city lighting upgrade.

Author: Lawrence Berkeley National Laboratory
Publication Date: 2012

Case study highlighting Philadelphia's use of QECBs to finance energy efficiency upgrades for City buildings.

Author: U.S. Department of Energy
Publication Date: 2012

This document provides supplemental instructions for requesting, processing, and delivering electric and natural gas usage histories as required by the Better Buildings Neighborhood Program.

Author: U.S. Green Building Council
Publication Date: 2012

This is the first study to provide statistical evidence that, holding other factors constant, a green label on a single-family home in California provides a market premium compared to a comparable home without the label. The research also indicates that the price premium is influenced by local climate and environmental ideology. To reach these conclusions, researchers conducted an economic analysis of 1.6 million homes sold in California between 2007 and 2012, controlling for other variables known to influence home prices in order to isolate the added value of green home labels.

Author: Mike Rogers, OmStout Consulting, LLC
Publication Date: 2012

This article and recruiting presentation highlights reasons why it makes sense for an HVAC contractor to move into home performance, and provides program staff with key touch points to consider in considering potential contractor partners.

Author: U.S. Department of Energy
Publication Date: 2012

This peer exchange call summary focused on assisting contractors with working capital and the coordination of financing strategies.

Author: Brian Alfano, Clean Energy Works Oregon (now Enhabit)
Publication Date: 2012

Presentation describing how Clean Energy Works Oregon (now Enhabit) works with financial partners.

Author: U.S. Department of Energy
Publication Date: 2012

This peer exchange call summary focused on strategies, challenges and opportunities in working with condominium owners and associations.

Author: U.S. Department of Energy
Publication Date: 2012

This peer exchange call summary focused on the strategies, challenges and key interaction points with the real estate sector.

A Guide to Using AmeriCorps National Civilian Community Corps Teams to Execute Your Mission
Author: Corporation for National and Community Service
Publication Date: 2011
Presentation, Media, Transcript

This webcast describes how energy efficiency programs can use AmeriCorps National Civilian Community Corps Teams to help their missions.

Author: State and Local Energy Efficiency Action Network
Publication Date: 2011

This report provides policymakers with principles and recommendations to understand and manage concerns about bill and rate impacts resulting from requiring utilities to provide efficiency programs.

Author: U.S. Environmental Protection Agency
Publication Date: 2011

This resource is intended to help state energy, environmental, and policy makers identify and quantify the many benefits of clean energy to support the development and implementation of cost-effective clean energy initiatives. It also identified the multiple benefits of clean energy and explains why they should be quantified and considered along with costs.

Author: U.S. Department of Energy
Publication Date: 2011

This audience brainstorming and categorization worksheet assists programs in determining their target audiences and which audiences to prioritize.

Author: Jill Maness, Austin Energy
Publication Date: 2011

An introduction to Austin Energy's workforce development program, which helps engage contractors in efforts to make homes more energy efficient.

Author: Lawrence Berkeley National Laboratory
Publication Date: 2011

This policy brief describes how Austin Energy's Home Performance with ENERGY STAR program worked with its lending partner, Velocity Credit, to originate almost 1,800 loans, totaling approximately $12.5 million.

Author: BetterBuildings for Michigan
Publication Date: 2011

This report summarizes the results of five neighborhood sweeps, covering more than 2,000 households in Michigan.

Author: U.S. Department of Energy
Publication Date: 2011

This example guide was originally designed for grantees participating in U.S. DOE's Better Buildings program from 2010 - 2014 to ensure uniform, easily recognizable national identity of the Better Buildings brand. Pages 5-9 provide useful guidance for crafting messages. It also provides messaging examples.

Author: U.S. Department of Energy
Publication Date: 2011

This presentation includes the brands, website addresses, and images for most of the Better Buildings Neighborhood Program partners.

Author: BetterBuildings for Michigan
Publication Date: 2011

These BetterBuildings for Michigan mailers show satisfied program customers claiming they have the power to make changes and bring results by increasing the efficiency of their homes.

Author: World Resources Institute
Publication Date: 2011

Outlines five public-private financing mechanism options for energy efficiency upgrades programs, including on-bill financing, PACE financing, and loan loss reserve funds.

Author: EnergySmart
Publication Date: 2011

This market assessment for the Boulder County EnergySmart and City and County of Denver energy efficiency loan program identifies the potential loan customers and demand for an energy efficiency upgrade financing program.

Build Your Better Buildings Brand
Author: U.S. Department of Energy
Publication Date: 2011
Presentation

This webcast discusses how to build the national Better Buildings brand into your program's marketing/branding to enhance public communications and outreach efforts.

Author: Innovation Network for Communities (Prepared for the Rockefeller Foundation)
Publication Date: 2011

This research report and slides provide a detailed segmentation of the building energy upgrade market and summarize market research on each segment. Market segments include single-family homes, multi-family homes, and several types of commercial and institutional buildings.

Author: U.S. Department of Energy
Publication Date: 2011

Worksheet for program administrators to map out their programs' business model framework.

Author: U.S. Department of Energy
Publication Date: 2011

Presentation aimed at program administrators summarizing business model elements and their usage (i.e., governance, financial structure, assets & infrastructure, and customers).

Author: Bplans
Publication Date: 2011

Example business plan to serve as an illustration of a functional and realistic business plan.

Author: Booz and Company
Publication Date: 2011

This presentation provides the results of a 1,600-person survey of mid- to high-income households conducted by Energy Impact Illinois (EI2) to gauge attitudes toward home improvements and energy efficiency upgrades.

Author: Aaron Milano, City of Durham, North Carolina
Publication Date: 2011

Presentation explaining how Durham, North Carolina, implemented a neighborhood home energy upgrade program that achieved significant energy savings.

Author: Environmental Finance Center at The University of North Carolina at Chapel Hill
Publication Date: 2011

This market assessment for the City of Greensboro, North Carolina identifies the customers and potential demand for an energy efficiency upgrade financing program.

Author: U.S. Environmental Protection Agency
Publication Date: 2011

This U.S. Environmental Protection Agency resource is intended to help state and local governments design finance programs for their jurisdiction. It describes financing program options, key components of these programs, and factors to consider as they make decisions about getting started or updating their programs.

Author: Clean Energy Works Oregon (now Enhabit)
Publication Date: 2011

This template, used by Clean Energy Works Oregon (now Enhabit), standardizes a number of forms that contractors fill out for the program.

Author: Conservation Services Group
Publication Date: 2011

This data intake template spreadsheet provides a way to track home energy performance metrics.

Author: Marlowe Kulley, Portland Bureau of Planning & Sustainability
Publication Date: 2011

This presentation is a tour of the project evaluation and data collection system that Clean Energy Works Portland uses to survey its participating residents.

Collaboration and Consensus Building in States to Support Energy Efficiency as a Resource
Author: Wally Nixon and Eddy Moore, Arkansas Public Service Commission
Publication Date: 2011
Presentation, Media, Transcript

This webinar presented the story of the successful stakeholder process in Arkansas which led to the state's 2007 "Quick Start" utility-administered energy efficiency programs, the expansion of Quick Start programs to comprehensive programs in 2009, and the adoption in 2010 of increasing annual energy efficiency goals for 2011-2013. General principles of a successful collaborative process by utilities, utility regulators, customers and customer groups, state agencies, energy efficiency and consumer advocates, and others was discussed.

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